Steps to reproduce
create an account in nextcloud
connect with the account on nextcloud
Expected behaviour
Connect to Nextcloud
Actual behaviour
Message d’erreur :
Internal Server Error
The server is unable to perform your request.
If this recurs, please send the technical details below to the hosted server.
The server log file can provide more information.
Intelligence techniques
Remote address: 92.158.209.253
Requisition ID: J3o4yhEsj7CIhxIYqxk3
After a search, in the user’s profile folder on the Nextcloud server, the “Files” and Files_trashbin "folders do not exist.
If they are created by hand, the connection works.
Server configuration detail
Operating system: Linux 4.15.0-112-generic #113-Ubuntu SMP Thu Jul 9 23:41:39 UTC 2020 x86_64
Webserver: Apache/2.4.29 (Ubuntu) (apache2handler)
Database: mysql 10.1.44
PHP version:
7.2.24-0ubuntu0.18.04.6
Modules loaded: Core, date, libxml, openssl, pcre, zlib, filter, hash, Reflection, SPL, sodium, session, standard, apache2handler, mysqlnd, PDO, xml, apcu, apc, calendar, ctype, curl, dom, mbstring, fileinfo, ftp, gd, gettext, iconv, imagick, intl, json, ldap, exif, mysqli, pdo_mysql, Phar, posix, readline, shmop, SimpleXML, smbclient, sockets, sysvmsg, sysvsem, sysvshm, tokenizer, wddx, xmlreader, xmlwriter, xsl, zip, libsmbclient, Zend OPcache
Nextcloud version: 18.0.6 - 18.0.6.0
Updated from an older Nextcloud/ownCloud or fresh install: Upgrade grom an older Nextcloud
Where did you install Nextcloud from: unknown
Signing status
Array
(
)
List of activated apps
Enabled:
- accessibility: 1.4.0
- activity: 2.11.0
- admin_audit: 1.8.0
- breezedark: 18.0.20
- cloud_federation_api: 1.1.0
- comments: 1.8.0
- dav: 1.14.0
- federatedfilesharing: 1.8.0
- federation: 1.8.0
- files: 1.13.1
- files_antivirus: 2.4.1
- files_external: 1.9.0
- files_pdfviewer: 1.7.0
- files_rightclick: 0.15.2
- files_sharing: 1.10.1
- files_texteditor: 2.11.0
- files_trashbin: 1.8.0
- files_versions: 1.11.0
- files_videoplayer: 1.7.0
- firstrunwizard: 2.7.0
- issuetemplate: 0.7.0
- logreader: 2.3.0
- lookup_server_connector: 1.6.0
- nextcloud_announcements: 1.7.0
- notifications: 2.6.0
- oauth2: 1.6.0
- onlyoffice: 4.3.0
- password_policy: 1.8.0
- photos: 1.0.0
- privacy: 1.2.0
- provisioning_api: 1.8.0
- ransomware_protection: 1.6.1
- recommendations: 0.6.0
- serverinfo: 1.8.0
- settings: 1.0.0
- sharebymail: 1.8.0
- support: 1.1.1
- survey_client: 1.6.0
- systemtags: 1.8.0
- text: 2.0.0
- theming: 1.9.0
- twofactor_backupcodes: 1.7.0
- updatenotification: 1.8.0
- user_ldap: 1.8.0
- viewer: 1.2.0
- workflowengine: 2.0.0
- zimbradrive: 0.8.25
Disabled:
- encryption
Configuration (config/config.php)
{
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"192.168.26.151",
"srvcloud.seac-guiraud.fr",
"srvcloud.seac.local",
"176.162.195.40"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "18.0.6.0",
"overwrite.cli.url": "https:\/\/srvcloud.seac-guiraud.fr",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"ldapIgnoreNamingRules": false,
"ldapProviderFactory": "OCA\\User_LDAP\\LDAPProviderFactory",
"ldapUserCleanupInterval": 5,
"memcache.local": "\\OC\\Memcache\\APCu",
"mail_smtpmode": "smtp",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_sendmailmode": "smtp",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "465",
"updater.release.channel": "stable",
"quota_include_external_storage": true,
"0": {
"verify_peer_off": true
},
"mail_smtpauthtype": "LOGIN",
"mail_smtpauth": 1,
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"mail_smtpsecure": "ssl",
"user_backends": [
{
"class": "OCA\\ZimbraDrive\\Auth\\ZimbraUsersBackend",
"arguments": []
}
],
"onlyoffice": {
"verify_peer_off": true
},
"maintenance": false,
"mysql.utf8mb4": true
}
Are you using external storage, if yes which one: local/smb/sftp/…
Are you using encryption:
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/…
LDAP configuration (delete this par if not used)
background_sync_interval: 40831background_sync_offset: 0background_sync_prefix: s01enabled: yesinstalled_version: 1.8.0s01_lastChange: 1599812456s01has_memberof_filter_support: 1s01home_folder_naming_rule: s01last_jpegPhoto_lookup: 0s01ldap_agent_password: Q2xvdWQyMDE5IQ==s01ldap_attributes_for_group_search: s01ldap_attributes_for_user_search: s01ldap_backup_host: s01ldap_backup_port: s01ldap_base: DC=seac,DC=locals01ldap_base_groups: DC=seac,DC=locals01ldap_base_users: DC=seac,DC=locals01ldap_cache_ttl: 600s01ldap_configuration_active: 1s01ldap_default_ppolicy_dn: s01ldap_display_name: displaynames01ldap_dn: ADMINCLOUDs01ldap_dynamic_group_member_url: s01ldap_email_attr: mails01ldap_experienced_admin: 0s01ldap_expert_username_attr: displaynames01ldap_expert_uuid_group_attr: s01ldap_expert_uuid_user_attr: cns01ldap_gid_number: gidNumbers01ldap_group_display_name: cns01ldap_group_filter: (&(|(objectclass=group))(|(cn=Grp_Nextcloud)(cn=Grp_Nextcloud_Commerce)(cn=Grp_Nextcloud_Commerce_Admin)(cn=Grp_Nextcloud_BAP_BE)))s01ldap_group_filter_mode: 0s01ldap_group_member_assoc_attribute: members01ldap_groupfilter_groups: Grp_Nextcloud
Grp_Nextcloud_Commerce
Grp_Nextcloud_Commerce_Admin
Grp_Nextcloud_BAP_BEs01ldap_groupfilter_objectclass: groups01ldap_host: ldap://192.168.26.144s01ldap_login_filter: (&(&(|(objectclass=person))(|(|(memberof=CN=Grp_Nextcloud,OU=Nextcloud,OU=Users,OU=Groupes_Seac,DC=seac,DC=local)(primaryGroupID=12896))(|(memberof=CN=Grp_Nextcloud_Commerce,OU=Nextcloud,OU=Users,OU=Groupes_Seac,DC=seac,DC=local)(primaryGroupID=13056))(|(memberof=CN=Grp_Nextcloud_Commerce_Admin,OU=Nextcloud,OU=Users,OU=Groupes_Seac,DC=seac,DC=local)(primaryGroupID=12741))(memberof=)(|(memberof=CN=Grp_Nextcloud_BAP_BE,OU=Nextcloud,OU=Users,OU=Groupes_Seac,DC=seac,DC=local)(primaryGroupID=13094))))(|(samaccountname=%uid)(|(sAMAccountName=%uid))))s01ldap_login_filter_mode: 0s01ldap_loginfilter_attributes: sAMAccountNames01ldap_loginfilter_email: 0s01ldap_loginfilter_username: 1s01ldap_nested_groups: 0s01ldap_override_main_server: s01ldap_paging_size: 500s01ldap_port: 389s01ldap_quota_attr: s01ldap_quota_def: s01ldap_tls: 0s01ldap_turn_off_cert_check: 0s01ldap_turn_on_pwd_change: 0s01ldap_user_avatar_rule: defaults01ldap_user_display_name_2: s01ldap_user_filter_mode: 0s01ldap_userfilter_groups: Grp_Nextcloud
Grp_Nextcloud_Commerce
Grp_Nextcloud_Commerce_Admin
Grp_Nextcloud_BAP
Grp_Nextcloud_BAP_BEs01ldap_userfilter_objectclass: persons01ldap_userlist_filter: (&(|(objectclass=person))(|(|(memberof=CN=Grp_Nextcloud,OU=Nextcloud,OU=Users,OU=Groupes_Seac,DC=seac,DC=local)(primaryGroupID=12896))(|(memberof=CN=Grp_Nextcloud_Commerce,OU=Nextcloud,OU=Users,OU=Groupes_Seac,DC=seac,DC=local)(primaryGroupID=13056))(|(memberof=CN=Grp_Nextcloud_Commerce_Admin,OU=Nextcloud,OU=Users,OU=Groupes_Seac,DC=seac,DC=local)(primaryGroupID=12741))(memberof=)(|(memberof=CN=Grp_Nextcloud_BAP_BE,OU=Nextcloud,OU=Users,OU=Groupes_Seac,DC=seac,DC=local)(primaryGroupID=13094))))s01use_memberof_to_detect_membership: 1s02_lastChange: 1551876401s02has_memberof_filter_support: 0s02home_folder_naming_rule: s02last_jpegPhoto_lookup: 0s02ldap_agent_password: s02ldap_attributes_for_group_search: s02ldap_attributes_for_user_search: s02ldap_backup_host: s02ldap_backup_port: s02ldap_base: s02ldap_base_groups: s02ldap_base_users: s02ldap_cache_ttl: 600s02ldap_configuration_active: 0s02ldap_default_ppolicy_dn: s02ldap_display_name: displayNames02ldap_dn: s02ldap_dynamic_group_member_url: s02ldap_email_attr: s02ldap_experienced_admin: 0s02ldap_expert_username_attr: s02ldap_expert_uuid_group_attr: s02ldap_expert_uuid_user_attr: s02ldap_gid_number: gidNumbers02ldap_group_display_name: cns02ldap_group_filter: s02ldap_group_filter_mode: 0s02ldap_group_member_assoc_attribute: uniqueMembers02ldap_groupfilter_groups: s02ldap_groupfilter_objectclass: s02ldap_host: ldap://SRVAD-1.seac.locals02ldap_login_filter: s02ldap_login_filter_mode: 0s02ldap_loginfilter_attributes: s02ldap_loginfilter_email: 0s02ldap_loginfilter_username: 1s02ldap_nested_groups: 0s02ldap_override_main_server: s02ldap_paging_size: 500s02ldap_port: 389s02ldap_quota_attr: s02ldap_quota_def: s02ldap_tls: 0s02ldap_turn_off_cert_check: 0s02ldap_turn_on_pwd_change: 0s02ldap_user_avatar_rule: defaults02ldap_user_display_name_2: s02ldap_user_filter_mode: 0s02ldap_userfilter_groups: s02ldap_userfilter_objectclass: s02ldap_userlist_filter: s02use_memberof_to_detect_membership: 1types: authentication
Client configuration
Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:80.0) Gecko/20100101 Firefox/80.0
Operating system:
Logs
Web server error log
Nextcloud log
Browser log
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) ...