Error viewing system information

When I try to see the system information through the Nextcloud panel, it shows me the error that is seen in the attached image.

How can I solve that?

Support intro

Sorry to hear you’re facing problems :slightly_frowning_face: is for home/non-enterprise users. If you’re running a business, paid support can be accessed via where we can ensure your business keeps running smoothly.

In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:


Or for longer, use three backticks above and below the code snippet:


Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can :heart:

Nextcloud version (eg, 20.0.5): 23.04
Operating system and version (eg, Ubuntu 20.04): Debian 11 bullseye
Apache or nginx version (eg, Apache 2.4.25): Apache/2.4.53 (Debian)
PHP version (eg, 7.4): 8.0.17

The issue you are facing:

Is this the first time you’ve seen this error? (Y/N): N

Steps to replicate it:

The output of your Nextcloud log in Admin > Logging:

It says: There are no server logs everything is working properly

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

I attach an image

The output of your Apache/nginx/system log in /var/log/____:

I attach an image


Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.

It says: There are no server logseverything is working properly

Tried to upload a 40kb .jpg image to this forum and can’t.

Apache logs

How do I show the error if this forum does not allow uploading images? It shows this error permanently “Sorry, there was an error uploading that file. Please try again”