Error updating from 15.0.5 to 15.0.07

🚧 Installation
1

Update stops at “Move new files in place” with error

Could not rename /mnt/nxtc/updater-ocs5mt1a7lw4/downloads/nextcloud/lib/public/Encryption/IFile.php to /var/www/html/nextcloud/updater/…/lib/public/Encryption/IFile.php

Any one know how to deal with this issue?

Thanks

UPDATE: When i click “Retry Update” it moves on to another file. When I check the location that it’s trying to rename, i see the file located there.

UPDATE 2: Continuously clicked “Retry Update” until it finally allowed me to complete update. Finished update and now on 15.0.7. Problem with updater?

2 Likes
2

I’m having the same issue upgrading from 16.0.4 to 16.0.5 in a freebsd jail

2019-10-03T01:01:49+0000 sE3VWEEmin [info] rollbackChanges("10")
2019-10-03T01:01:49+0000 sE3VWEEmin [info] unlink .step
2019-10-03T01:01:49+0000 sE3VWEEmin [info] rollbackChanges - step >= 7
2019-10-03T01:01:49+0000 sE3VWEEmin [info] end of  rollbackChanges()
2019-10-03T01:01:50+0000 Yer8IlX2Rh [info] request to updater
2019-10-03T01:01:50+0000 Yer8IlX2Rh [info] currentStep()
2019-10-03T01:01:50+0000 Yer8IlX2Rh [info] POST request for step "10"
2019-10-03T01:01:50+0000 Yer8IlX2Rh [info] startStep("10")
2019-10-03T01:01:50+0000 Yer8IlX2Rh [info] moveNewVersionInPlace()
2019-10-03T01:01:50+0000 Yer8IlX2Rh [info] storage location: /mnt/storage/updater-ocoxlslmcu9a/downloads/nextcloud/
2019-10-03T01:01:50+0000 Yer8IlX2Rh [error] POST request failed with other exception
2019-10-03T01:01:50+0000 Yer8IlX2Rh [error] Exception: Exception
Message: Could not rename /mnt/storage/updater-ocoxlslmcu9a/downloads/nextcloud/apps/notifications/l10n/cs.js to /usr/local/www/nextcloud/updater/../apps/notifications/l10n/cs.js
Code:0
Trace:
#0 /usr/local/www/nextcloud/updater/index.php(1062): Updater->moveWithExclusions('/mnt/storage/up...', Array)
#1 /usr/local/www/nextcloud/updater/index.php(1357): Updater->moveNewVersionInPlace()
#2 {main}
File:/usr/local/www/nextcloud/updater/index.php
Line:1024
3

I’m having the same issue when updating from 17.0.0 to 17.0.1 (month-old setup, first update here).
get a “Could not rename” error that can be bypassed when resuming the update.
Currently having a break from spamming “retry update” button as OP suggested, never thought I’d have to click so many times.

Server is on Ubuntu. Nextcloud storage is on a CIFS mount whereas HTML content is on a local storage. File permission seem correct to me (-rwx------ on both sides with the right user) .

4

I gave it a second try on my next update and managed to solve the issue.
My CIFS mount was owned by a different group than the one in my www-data folder (nextcloud:nextcloud instead of nextcloud:www-data). Aligning the group to www-data solved the update issue.

5

Thanks, sephrat. I was having the same issue and that fixed it for me.