Error: Unknown USB bridge


I have a problem with connecting my external hard drive (within an icybox IB-3620) to Nextcloudpi.
When I try to mount the hard drive with the Nextcloudpi wizard, everything works and is green. But in the Web panel System Info it only shows the 15 GB of the memory card and not the whole external storage.

The result of the short test is:

[ nc-hdd-test ]

/dev/sda: Unknown USB bridge [0x152d:0x0569 (0x106)]
Please specify device type with the -d option.

Use smartctl -h to get a usage summary

  • Starting test on sda. Check results later

Self-test functions not supported

Sending command: “Execute SMART Short self-test routine immediately in off-line >mode”.
Drive command “Execute SMART Short self-test routine immediately in off-line mode” >successful.
Testing has begun.

I also tried in the console the comand

smartctl -l selftest /dev/sda -d sat

But the message is the same.

My configuration:
Raspberry pi 3B
Nextcloudpi v.18.0
Nextcloud version
HDD: 4 TB WD Red

I appreciate any help :slight_smile: