Support intro
Sorry to hear youâre facing problems
help.nextcloud.com is for home/non-enterprise users. If youâre running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isnât supplied; for fastest response please provide as much as you can
System report:
https://cloud.blivdus.dk/index.php/s/EjgCYQwE2tn6SQt
Password for system report: VHejE9bsQqEgE6+zctfR
The issue you are facing:
Uploading pictures from the Nextcloud Android app version 3.6.0 fails. Both manually by sharing and Auto Upload. The notification bar says: âUpload failed. Server in maintenance modeâ.
My Nextcloud instance is not in maintenance mode, why this message is weird.
Is this the first time youâve seen this error? (Y/N): Yes
Steps to replicate it:
- Share a picture to nextcloud.
- or turn on Auto upload and let a picture upload.
Errors from Nextcloud Log:
https://pastebin.com/DCdwckNu
DAVx5 synchronization and everything else works just fine. Just canât backup my pictures or other files from the Android app, because it says the server is in maintenance modeâŠ???
*Edit: Has moved the topic to clients/android since it concern the android app only.