Hello,
I’ve been having trouble going further upgrading my nextcloud server and I’m not sure what is going on exactly. Any help is appreciated.
Nextcloud version (eg, 12.0.2): 16.05
Operating system and version (eg, Ubuntu 17.04): Centos 7.7
Apache or nginx version (eg, Apache 2.4.25): 1.12.2-3.el7.x86_64
PHP version (eg, 7.1): 7.3.10
The issue you are facing:
I cannot upgrade my nextcloud instance further to version 17.
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- I’ve updated from version 15 to version 16.05 using the GUI.
- Went to Settings - Overview
- I get Error occurred while checking server setup when checking the system
The output of your Nextcloud log in Admin > Logging:
{“reqId”:“pgy5QU15koJLKOETlh88”,“level”:3,“time”:“2019-10-11T18:24:16+00:00”,“remoteAddr”:“91.65.192.204”,“user”:“root”,“app”:“index”,“method”:“GET”,“url”:“/nextcloud/settings/ajax/checksetup”,“message”:{“Exception”:“GuzzleHttp\Exception\RequestException”,“Message”:“cURL error 60: Peer’s certificate issuer has been marked as not trusted by the user. (see http://curl.haxx.se/libcurl/c/libcurl-errors.html)”,“Code”:0,“Trace”:[{“file”:“/var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php”,“line”:149,“function”:“createRejection”,“class”:“GuzzleHttp\Handler\CurlFactory”,“type”:“::”,“args”:[{“sink”:{“class”:“GuzzleHttp\Psr7\Stream”},“headers”:,“response”:null,“request”:{“class”:“GuzzleHttp\Psr7\Request”},“options”:{“verify”:“/var/www/html/nextcloud/data/files_external/rootcerts.crt”,“synchronous”:true,“handler”:{“class”:“GuzzleHttp\HandlerStack”},“allow_redirects”:{“max”:5,“protocols”:[“http”,“https”],“strict”:false,“referer”:false,“track_redirects”:false},“http_errors”:true,“decode_content”:true,“cookies”:false},“errno”:60,“onHeadersException”:null,“class”:“GuzzleHttp\Handler\EasyHandle”},{“errno”:60,“error”:“Peer’s certificate issuer has been marked as not trusted by the user.”,“url”:“https://nextcloud.com/“,“content_type”:null,“http_code”:0,“header_size”:0,“request_size”:0,“filetime”:-1,“ssl_verify_result”:-8172,“redirect_count”:0,“total_time”:0.17208800000000002,“namelookup_time”:0.004151,“connect_time”:0.063272,“pretransfer_time”:0,“size_upload”:0,“size_download”:0,“speed_download”:0,“speed_upload”:0,“download_content_length”:-1,“upload_content_length”:-1,“starttransfer_time”:0,“redirect_time”:0,“redirect_url”:”“,“primary_ip”:“95.217.53.153”,“certinfo”:[],“primary_port”:443,“local_ip”:“91.206.161.137”,“local_port”:56298}]},{“file”:”/var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php",“line”:102,“function”:“finishError”,“class”:“GuzzleHttp\\Handler\\CurlFactory”,“type”:“::”,“args”:[{“__class__”:“GuzzleHttp\\Handler\\CurlHandler”},{“sink”:{“__class__”:“GuzzleHttp\\Psr7\\Stream”},“headers”:[],“response”:null,“request”:{“__class__”:“GuzzleHttp\\Psr7\\Request”},“options”:{“verify”:“/var/www/html/nextcloud/data/files_external/rootcerts.crt”,“synchronous”:true,“handler”:{“__class__”:“GuzzleHttp\\HandlerStack”},“allow_redirects”:{“max”:5,“protocols”:[“http”,“https”],“strict”:false,“referer”:false,“track_redirects”:false},“http_errors”:true,“decode_content”:true,“cookies”:false},“errno”:60,“onHeadersException”:null,“__class__”:“GuzzleHttp\\Handler\\EasyHandle”},{“__class__”:“GuzzleHttp\\Handler\\CurlFactory”}]},{“file”:“/var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/Handler/CurlHandler.php”,“line”:43,“function”:“finish”,“class”:“GuzzleHttp\\Handler\\CurlFactory”,“type”:“::”,“args”:[{“__class__”:“GuzzleHttp\\Handler\\CurlHandler”},{“sink”:{“__class__”:“GuzzleHttp\\Psr7\\Stream”},“headers”:[],“response”:null,“request”:{“__class__”:“GuzzleHttp\\Psr7\\Request”},“options”:{“verify”:“/var/www/html/nextcloud/data/files_external/rootcerts.crt”,“synchronous”:true,“handler”:{“__class__”:“GuzzleHttp\\HandlerStack”},“allow_redirects”:{“max”:5,“protocols”:[“http”,“https”],“strict”:false,“referer”:false,“track_redirects”:false},“http_errors”:true,“decode_content”:true,“cookies”:false},“errno”:60,“onHeadersException”:null,“__class__”:“GuzzleHttp\\Handler\\EasyHandle”},{“__class__”:“GuzzleHttp\\Handler\\CurlFactory”}]},{“file”:“/var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/Handler/Proxy.php”,“line”:28,“function”:“__invoke”,“class”:“GuzzleHttp\\Handler\\CurlHandler”,“type”:"->”,“args”:[“*** sensitive parameter replaced “,” sensitive parameter replaced “]},{“file”:”/var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/Handler/Proxy.php",“line”:51,“function”:“GuzzleHttp\Handler\{closure}”,“class”:“GuzzleHttp\Handler\Proxy”,“type”:“::”,“args”:[" sensitive parameters replaced “]},{“file”:”/var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/PrepareBodyMiddleware.php",“line”:37,“function”:“GuzzleHttp\Handler\{closure}”,“class”:“GuzzleHttp\Handler\Proxy”,“type”:“::”,“args”:[" sensitive parameters replaced “]},{“file”:”/var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/Middleware.php",“line”:30,“function”:“__invoke”,“class”:“GuzzleHttp\PrepareBodyMiddleware”,“type”:“->”,“args”:[" sensitive parameter replaced “,” sensitive parameter replaced “]},{“file”:”/var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/RedirectMiddleware.php",“line”:70,“function”:“GuzzleHttp\{closure}”,“class”:“GuzzleHttp\Middleware”,“type”:“::”,“args”:[" sensitive parameters replaced “]},{“file”:”/var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/Middleware.php",“line”:60,“function”:“__invoke”,“class”:“GuzzleHttp\RedirectMiddleware”,“type”:“->”,“args”:[" sensitive parameter replaced “,” sensitive parameter replaced “]},{“file”:”/var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/HandlerStack.php",“line”:67,“function”:“GuzzleHttp\{closure}”,“class”:“GuzzleHttp\Middleware”,“type”:“::”,“args”:[" sensitive parameters replaced “]},{“file”:”/var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/Client.php",“line”:277,“function”:“__invoke”,“class”:“GuzzleHttp\HandlerStack”,“type”:“->”,“args”:[" sensitive parameter replaced “,” sensitive parameter replaced “]},{“file”:”/var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/Client.php",“line”:125,“function”:“transfer”,“class”:“GuzzleHttp\Client”,“type”:“->”,“args”:[" sensitive parameter replaced “,” sensitive parameter replaced ***”]},{“file”:“/var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/Client.php”,“line”:131,“function”:“requestAsync”,“class”:“GuzzleHttp\Client”,“type”:“->”,“args”:[“get”,{“class”:“GuzzleHttp\Psr7\Uri”},{“verify”:“/var/www/html/nextcloud/data/files_external/rootcerts.crt”,“synchronous”:true,“handler”:{“class”:“GuzzleHttp\HandlerStack”},“allow_redirects”:{“max”:5,“protocols”:[“http”,“https”],“strict”:false,“referer”:false,“track_redirects”:false},“http_errors”:true,“decode_content”:true,“cookies”:false,“_conditional”:{“User-Agent”:“GuzzleHttp/6.3.3 curl/7.29.0 PHP/7.3.10”}}]},{“file”:“/var/www/html/nextcloud/lib/private/Http/Client/Client.php”,“line”:161,“function”:“request”,“class”:“GuzzleHttp\Client”,“type”:“->”,“args”:[“get”,“https://nextcloud.com/“,{“verify”:”/var/www/html/nextcloud/data/files_external/rootcerts.crt",“synchronous”:true}]},{“file”:“/var/www/html/nextcloud/settings/Controller/CheckSetupController.php”,“line”:242,“function”:“get”,“class”:“OC\\Http\\Client\\Client”,“type”:"->”,“args”:[“https://nextcloud.com/“]},{“file”:”/var/www/html/nextcloud/settings/Controller/CheckSetupController.php",“line”:678,“function”:“isUsedTlsLibOutdated”,“class”:“OC\\Settings\\Controller\\CheckSetupController”,“type”:"->”,“args”:},{“file”:“/var/www/html/nextcloud/lib/private/AppFramework/Http/Dispatcher.php”,“line”:166,“function”:“check”,“class”:“OC\Settings\Controller\CheckSetupController”,“type”:“->”,“args”:},{“file”:“/var/www/html/nextcloud/lib/private/AppFramework/Http/Dispatcher.php”,“line”:99,“function”:“executeController”,“class”:“OC\AppFramework\Http\Dispatcher”,“type”:“->”,“args”:[{“class”:“OC\Settings\Controller\CheckSetupController”},“check”]},{“file”:“/var/www/html/nextcloud/lib/private/AppFramework/App.php”,“line”:126,“function”:“dispatch”,“class”:“OC\AppFramework\Http\Dispatcher”,“type”:“->”,“args”:[{“class”:“OC\Settings\Controller\CheckSetupController”},“check”]},{“file”:“/var/www/html/nextcloud/lib/private/AppFramework/Routing/RouteActionHandler.php”,“line”:47,“function”:“main”,“class”:“OC\AppFramework\App”,“type”:“::”,“args”:[“OC\Settings\Controller\CheckSetupController”,“check”,{“class”:“OC\AppFramework\DependencyInjection\DIContainer”},{“_route”:“settings.CheckSetup.check”}]},{“function”:“__invoke”,“class”:“OC\AppFramework\Routing\RouteActionHandler”,“type”:“->”,“args”:[{“_route”:“settings.CheckSetup.check”}]},{“file”:“/var/www/html/nextcloud/lib/private/Route/Router.php”,“line”:297,“function”:“call_user_func”,“args”:[{“class”:“OC\AppFramework\Routing\RouteActionHandler”},{“_route”:“settings.CheckSetup.check”}]},{“file”:“/var/www/html/nextcloud/lib/base.php”,“line”:975,“function”:“match”,“class”:“OC\Route\Router”,“type”:“->”,“args”:[“/settings/ajax/checksetup”]},{“file”:“/var/www/html/nextcloud/index.php”,“line”:42,“function”:“handleRequest”,“class”:“OC”,“type”:“::”,“args”:}],“File”:“/var/www/html/nextcloud/3rdparty/guzzlehttp/guzzle/src/Handler/CurlFactory.php”,“Line”:186,“CustomMessage”:“–”},“userAgent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/77.0.3865.90 Safari/537.36”,“version”:“16.0.5.1”,“id”:“5da0cb16627c1”}
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'ocajde3l7pxq',
'passwordsalt' => 'hash',
'secret' => 'hash',
'trusted_domains' =>
array (
0 => 'mydomain.com',
),
'datadirectory' => '/var/www/html/nextcloud/data',
'dbtype' => 'mysql',
'version' => '16.0.5.1',
'overwrite.cli.url' => 'https://mydomain.com/nextcloud',
'dbname' => 'nextcloud',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => 'nextcloud',
'dbpassword' => 'hash',
'installed' => true,
'updater.secret' => 'hash',
'mail_smtpmode' => 'smtp',
'mail_smtpauth' => 1,
'mail_sendmailmode' => 'smtp',
'mail_smtpauthtype' => 'LOGIN',
'maintenance' => false,
'theme' => '',
'loglevel' => 2,
'updater.release.channel' => 'stable',
);
The output of your Apache/nginx/system log in /var/log/____:
2019/10/11 07:22:52 [error] 6367#0: *47994 directory index of "/var/www/html/" is forbidden, client: 74.82.47.4, server: mydomain.com, request: "GET / HTTP/1.1", host: "91.206.161.137"
2019/10/11 08:00:03 [error] 6366#0: *48005 directory index of "/var/www/html/" is forbidden, client: 207.46.13.38, server: mydomain.com, request: "GET / HTTP/1.1", host: "mydomain.com"
2019/10/11 10:03:14 [error] 6366#0: *48578 open() "/usr/share/nginx/html/editBlackAndWhiteList" failed (2: No such file or directory), client: 187.228.24.206, server: _, request: "POST /editBlackAndWhiteList HTTP/1.1", host: "91.206.161.137"
2019/10/11 10:35:18 [error] 6367#0: *48580 directory index of "/var/www/html/" is forbidden, client: 51.15.191.81, server: mail.mydomain.com, request: "GET / HTTP/1.1", host: "mail.mydomain.com"
2019/10/11 10:37:08 [error] 6366#0: *48582 "/usr/share/nginx/html/phpmyadmin/index.html" is not found (2: No such file or directory), client: 87.147.192.104, server: _, request: "GET /phpmyadmin/ HTTP/1.1", host: "91.206.161.137"
2019/10/11 10:43:15 [error] 6367#0: *48584 directory index of "/var/www/html/" is forbidden, client: 163.172.89.21, server: mydomain.com, request: "GET / HTTP/1.1", host: "mydomain.com"
2019/10/11 10:43:16 [error] 6367#0: *48585 directory index of "/var/www/html/" is forbidden, client: 163.172.89.63, server: mydomain.com, request: "GET / HTTP/1.1", host: "mydomain.com"
2019/10/11 10:47:03 [error] 6367#0: *48587 directory index of "/var/www/html/" is forbidden, client: 51.15.191.81, server: mydomain.com, request: "GET / HTTP/1.1", host: "mydomain.com"
2019/10/11 11:49:39 [error] 6367#0: *48676 directory index of "/var/www/html/" is forbidden, client: 104.42.137.111, server: mydomain.com, request: "GET / HTTP/1.1", host: "91.206.161.137"
2019/10/11 12:24:49 [error] 6367#0: *48785 open() "/usr/share/nginx/html/.env" failed (2: No such file or directory), client: 91.121.209.213, server: _, request: "GET /.env HTTP/1.0"
2019/10/11 12:46:06 [error] 6366#0: *48988 directory index of "/var/www/html/" is forbidden, client: 34.210.110.19, server: mydomain.com, request: "GET / HTTP/1.1", host: "mydomain.com"
2019/10/11 12:46:07 [error] 6366#0: *48989 directory index of "/var/www/html/" is forbidden, client: 34.210.110.19, server: mydomain.com, request: "GET / HTTP/1.1", host: "mydomain.com"
2019/10/11 14:57:00 [error] 6367#0: *49810 open() "/usr/share/nginx/html/robots.txt" failed (2: No such file or directory), client: 77.247.110.222, server: _, request: "HEAD /robots.txt HTTP/1.0"
2019/10/11 15:03:31 [error] 6366#0: *49893 open() "/usr/share/nginx/html/robots.txt" failed (2: No such file or directory), client: 77.247.110.222, server: _, request: "HEAD /robots.txt HTTP/1.0"
2019/10/11 15:14:48 [error] 6367#0: *50046 open() "/var/www/html/api/v1/pod" failed (2: No such file or directory), client: 178.128.200.121, server: mydomain.com, request: "GET /api/v1/pod HTTP/1.1", host: "91.206.161.137"
2019/10/11 15:30:54 [error] 6366#0: *50156 directory index of "/var/www/html/" is forbidden, client: 137.226.113.26, server: mydomain.com, request: "GET / HTTP/1.1", host: "www.mydomain.com"
2019/10/11 16:17:08 [error] 6367#0: *50309 open() "/usr/share/nginx/html/robots.txt" failed (2: No such file or directory), client: 77.247.110.222, server: _, request: "HEAD /robots.txt HTTP/1.0"
2019/10/11 17:01:39 [error] 6366#0: *50316 open() "/usr/share/nginx/html/robots.txt" failed (2: No such file or directory), client: 54.36.149.105, server: _, request: "GET /robots.txt HTTP/1.1", host: "ns1.mydomain.com"
2019/10/11 18:22:02 [error] 6367#0: *50407 directory index of "/var/www/html/" is forbidden, client: 54.183.12.197, server: mydomain.com, request: "GET / HTTP/1.1", host: "mydomain.com"
2019/10/11 19:42:23 [error] 6367#0: *50951 access forbidden by rule, client: 91.65.192.204, server: mydomain.com, request: "GET /nextcloud/data/.ocdata?t=1570815676205 HTTP/2.0", host: "mydomain.com"
2019/10/11 19:42:30 [error] 6367#0: *50951 access forbidden by rule, client: 91.65.192.204, server: mydomain.com, request: "GET /nextcloud/data/.ocdata?t=1570815683332 HTTP/2.0", host: "mydomain.com"
2019/10/11 19:42:33 [error] 6367#0: *50951 access forbidden by rule, client: 91.65.192.204, server: mydomain.com, request: "GET /nextcloud/data/.ocdata?t=1570815686215 HTTP/2.0", host: "mydomain.com"
The access forbidden rules are consistent with the recommended nginx configuration found on nextcloud’s official site:
location ~ ^\/nextcloud\/(?:build|tests|config|lib|3rdparty|templates|data)\/ {
deny all;
Thank you!