Some users they can able to view or display images on Gallery but some are not
here is the error message
Album cannot be shownAn error occurred. Request ID: WH60AFwp8OyT0NQfZsLjwgAAAAs
I disable the gallery and enable again but no luck i tried to look the tables no luck.
Try re-scanning all files or only to those users affected.
Thanks for your reply
please guide me how to scan
try: sudo -u www-data php occ files:scan --all “may take long if you have many users”,
The admin manual has very useful occ commands: https://doc.owncloud.org/server/9.0/admin_manual/configuration_server/occ_command.html
Is this ok to proceed? permission denied
Scanning files for 39 users
Starting scan for user 1 out of 39 (adminroot)
mkdir failed on directory /var/lib/samba/lock/msg.lock: Permission denied
Is your share mounted automatically upon boot? Where is the mount directory store? What permissions you have in your share?
Are you using a Redis for file locking?
I believed i dont have redis for file locking, I have shared folder from other server and im using external storages with SMB/CIFS they have write/read permissions and i specify of each user account.
the command you gave to me is really really helpful, and you are right it tooks so long to finish scanning 1 users out of 39, 4 hours still not yet finish and i dont have idea whats going on if i run this command sudo -u www-data php occ files:scan --all, thank you for the link of manual its very helpful.
i added --versbose so that i can able to see what files scanning and also i changed --all to specific user account
sudo -u www-data php occ files:scan --verbose --all <— to scan all users
sudo -u www-data php occ files:scan --verbose adminroot <— specific user only
Thank you so much SPeedy