Error for all accounts: "You don’t have permission to upload or create files here"

ℹ️ Support
1

Hi there.

I installed Nextcloud Hub 9 (30.0.0) via Softaculous (fresh install) on shared hosting and I am facing an issue… I can’t add any file or folder on any account: admin (account #1) or another one.

It seems to be a problem of permission: “You don’t have permission to upload or create files here”. What can I do?

I found that I need to deactivate ModSecurity but it doesn’t work at all… I have uploaded a photo file in the folder /nextcloud-data/webm@ster/files but I can’t access it with my browser: no file or folder displayed.

  • Nextcloud Hub 9 30.0.1
  • Nextcloud version: 30.0.1 - 30.0.1.2
  • Operating system: Linux 4.18.0-553.8.1.lve.el8.x86_64 #1 SMP Thu Jul 4 16:24:39 UTC 2024 x86_64
  • Webserver: Apache (litespeed)
  • Database: mysql 10.6.19
  • PHP version: 8.1.29
  • Modules loaded: Core, date, libxml, openssl, pcre, sqlite3, zlib, bz2, calendar, ctype, curl, hash, filter, ftp, gettext, json, iconv, SPL, pcntl, readline, Reflection, session, standard, mbstring, shmop, SimpleXML, tokenizer, xml, litespeed, bcmath, dom, fileinfo, gd, imap, intl, ldap, exif, mysqli, mysqlnd, PDO, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, soap, sockets, tidy, xmlreader, xmlwriter, xsl, zip, clos_ssa

Thanks for your help.

2

looks like a character error…

3

Hi there, thanks for the help :wink:

I did a new install with a classic name “collectief64-webmaster” and it’s the same issue… No files are loading, including Nextcloud default images.

The different thing is that the folder /nextcloud-data/collectief64-webmaster/files is full of default content and folders (something that wasn’t before, the folder was empty).

4

Here is the content of the “nextcloud.log” file.

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5

See bug-report:

6

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