Sorry to hear you’re facing problems
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
Or for longer, use three backticks above and below the code snippet:
longer example here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 20.0.5):
Operating system and version (eg, Ubuntu 20.04):
Apache or nginx version (eg, Apache 2.4.25):
PHP version (eg, 7.4):
The issue you are facing: When I try to share a folder with “firstname.lastname@example.org” I get the error mentionned in the post title, but any other address is working.
I’ve found the address in these tables :
I could simple delete the rows where the email is present but idk the side effect of this.
I also do not understand why the address is in “oc_accounts” because there’s no account with this email address.
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
The output of your Nextcloud log in Admin > Logging: Sadly there’s no log at all of this error
The output of your config.php file in
/path/to/nextcloud (make sure you remove any identifiable information!):
<?php $CONFIG = array ( 'instanceid' => '', 'passwordsalt' => '', 'secret' => ', 'installed' => true, 'trusted_domains' => array ( 0 => 'mycloud.mydomain.net', ), 'overwrite.cli.url' => 'https://mycloud.mydomain.net', 'datadirectory' => '/data/webs/cloud/nextcloud/data', 'dbtype' => 'mysql', 'version' => '18.104.22.168', 'dbname' => 'cloud', 'dbhost' => 'localhost', 'dbport' => '', 'dbtableprefix' => 'oc_', 'dbuser' => '', 'dbpassword' => '', 'mysql.utf8mb4' => true, 'memcache.local' => '\\OC\\Memcache\\APCu', 'maintenance' => false, 'mail_from_address' => 'cloud', 'mail_smtpmode' => 'smtp', 'mail_sendmailmode' => 'smtp', 'mail_domain' => 'mydomain.net', 'mail_smtphost' => 'smtp.mydomain.net', 'mail_smtpport' => '25', 'default_language' => 'fr', 'default_locale' => 'fr_FR', 'theme' => '', 'loglevel' => '0', 'onlyoffice' => array ( 'verify_peer_off' => true, ), 'log_type' => 'file', 'logfile' => '/var/log/nextcloud/nextcloud.log', 'logfilemode' => 416, 'logdateformat' => 'F d, Y H:i:s', 'trashbin_retention_obligation' => '10, 90', 'skeletondirectory' => '', );
The output of your Apache/nginx/system log in
/var/log/____: No log for this error in that file