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Sorry to hear you’re facing problems
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In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 20.0.5): 20.0.7.1
Operating system and version (eg, Ubuntu 20.04): Debian 9.13
Apache or nginx version (eg, Apache 2.4.25): Apache 2.4.25
PHP version (eg, 7.4): 7.4
The issue you are facing: When I try to share a folder with “example@domain.com” I get the error mentionned in the post title, but any other address is working.
I’ve found the address in these tables :
oc_accounts
oc_activity
oc_addressbookchanges
oc_cards
oc_cards_properties
oc_zimbradrive_users
I could simple delete the rows where the email is present but idk the side effect of this.
I also do not understand why the address is in “oc_accounts” because there’s no account with this email address.
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
Idk
The output of your Nextcloud log in Admin > Logging: Sadly there’s no log at all of this error
PASTE HERE
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => '',
'passwordsalt' => '',
'secret' => ',
'installed' => true,
'trusted_domains' =>
array (
0 => 'mycloud.mydomain.net',
),
'overwrite.cli.url' => 'https://mycloud.mydomain.net',
'datadirectory' => '/data/webs/cloud/nextcloud/data',
'dbtype' => 'mysql',
'version' => '20.0.7.1',
'dbname' => 'cloud',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => '',
'dbpassword' => '',
'mysql.utf8mb4' => true,
'memcache.local' => '\\OC\\Memcache\\APCu',
'maintenance' => false,
'mail_from_address' => 'cloud',
'mail_smtpmode' => 'smtp',
'mail_sendmailmode' => 'smtp',
'mail_domain' => 'mydomain.net',
'mail_smtphost' => 'smtp.mydomain.net',
'mail_smtpport' => '25',
'default_language' => 'fr',
'default_locale' => 'fr_FR',
'theme' => '',
'loglevel' => '0',
'onlyoffice' =>
array (
'verify_peer_off' => true,
),
'log_type' => 'file',
'logfile' => '/var/log/nextcloud/nextcloud.log',
'logfilemode' => 416,
'logdateformat' => 'F d, Y H:i:s',
'trashbin_retention_obligation' => '10, 90',
'skeletondirectory' => '',
);
The output of your Apache/nginx/system log in /var/log/____
: No log for this error in that file
PASTE HERE