Error: Command "./updater/updater.phar" is not defined when update NC to 20.0.7

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Nextcloud version: 20.0.6
Operating system and version: CentOS 8
Apache version: Apache 2.4.37
PHP version: 7.4.15

When trying to update NC (to 20.0.7 version) via command line I get the error: Command “./updater/updater.phar” is not defined. In addition, an attempt to run the update via the web panel freezes the window. I only see “Initializing” and nothing happens next.

Is this the first time you’ve seen this error? (Y/N): Yes

Steps to replicate it:

  1. Go to NC path.
  2. Run: sudo -u apache php occ ./updater/updater.phar -vvv
  3. Output is:
In Application.php line 669:
                                                                  
  [Symfony\Component\Console\Exception\CommandNotFoundException]  
  Command "./updater/updater.phar" is not defined.                
                                                                  

Exception trace:
  at /var/www/cloud.ecs.gda.pl/3rdparty/symfony/console/Application.php:669
 Symfony\Component\Console\Application->find() at /var/www/cloud.domain.pl/3rdparty/symfony/console/Application.php:235
 Symfony\Component\Console\Application->doRun() at /var/www/cloud.domain.pl/3rdparty/symfony/console/Application.php:147
 Symfony\Component\Console\Application->run() at /var/www/cloud.domain.pl/lib/private/Console/Application.php:215
 OC\Console\Application->run() at /var/www/cloud.domain.pl/console.php:100
 require_once() at /var/www/cloud.domain.pl/occ:11

The output of Nextcloud log:


{"reqId":"Ofu26K5cl2mZsHZ2uk2V","level":3,"time":"2021-02-05T08:05:02+00:00","remoteAddr":"","user":"--","app":"PHP","method":"","url":"--","message":{"Exception":"Error","Message":"Trying to access array offset on value of type null at /var/www/cloud.domain.pl/apps/dav/lib/CalDAV/BirthdayService.php#304","Code":0,"Trace":[{"file":"/var/www/cloud.domain.pl/apps/dav/lib/CalDAV/BirthdayService.php","line":304,"function":"onError","class":"OC\\Log\\ErrorHandler","type":"::"},{"file":"/var/www/cloud.domain.pl/apps/dav/lib/BackgroundJob/GenerateBirthdayCalendarBackgroundJob.php","line":71,"function":"resetForUser","class":"OCA\\DAV\\CalDAV\\BirthdayService","type":"->"},{"file":"/var/www/cloud.domain.pl/lib/private/BackgroundJob/Job.php","line":52,"function":"run","class":"OCA\\DAV\\BackgroundJob\\GenerateBirthdayCalendarBackgroundJob","type":"->"},{"file":"/var/www/cloud.domain.pl/lib/private/BackgroundJob/QueuedJob.php","line":46,"function":"execute","class":"OC\\BackgroundJob\\Job","type":"->"},{"file":"/var/www/cloud.domain.pl/cron.php","line":127,"function":"execute","class":"OC\\BackgroundJob\\QueuedJob","type":"->"}],"File":"/var/www/cloud.domain.pl/lib/private/Log/ErrorHandler.php","Line":91,"CustomMessage":"--"},"userAgent":"--","version":"20.0.6.1"}
{"reqId":"Ofu26K5cl2mZsHZ2uk2V","level":3,"time":"2021-02-05T08:05:02+00:00","remoteAddr":"","user":"--","app":"PHP","method":"","url":"--","message":{"Exception":"Error","Message":"Trying to access array offset on value of type null at /var/www/cloud.domain.pl/apps/dav/lib/CalDAV/BirthdayService.php#304","Code":0,"Trace":[{"file":"/var/www/cloud.domain.pl/apps/dav/lib/CalDAV/BirthdayService.php","line":304,"function":"onError","class":"OC\\Log\\ErrorHandler","type":"::"},{"file":"/var/www/cloud.domain.pl/apps/dav/lib/BackgroundJob/GenerateBirthdayCalendarBackgroundJob.php","line":71,"function":"resetForUser","class":"OCA\\DAV\\CalDAV\\BirthdayService","type":"->"},{"file":"/var/www/cloud.domain.pl/lib/private/BackgroundJob/Job.php","line":52,"function":"run","class":"OCA\\DAV\\BackgroundJob\\GenerateBirthdayCalendarBackgroundJob","type":"->"},{"file":"/var/www/cloud.domain.pl/lib/private/BackgroundJob/QueuedJob.php","line":46,"function":"execute","class":"OC\\BackgroundJob\\Job","type":"->"},{"file":"/var/www/cloud.domain.pl/cron.php","line":127,"function":"execute","class":"OC\\BackgroundJob\\QueuedJob","type":"->"}],"File":"/var/www/cloud.domain.pl/lib/private/Log/ErrorHandler.php","Line":91,"CustomMessage":"--"},"userAgent":"--","version":"20.0.6.1"}
{"reqId":"Ofu26K5cl2mZsHZ2uk2V","level":3,"time":"2021-02-05T08:05:02+00:00","remoteAddr":"","user":"--","app":"PHP","method":"","url":"--","message":{"Exception":"Error","Message":"Trying to access array offset on value of type null at /var/www/cloud.domain.pl/apps/dav/lib/CalDAV/BirthdayService.php#304","Code":0,"Trace":[{"file":"/var/www/cloud.domain.pl/apps/dav/lib/CalDAV/BirthdayService.php","line":304,"function":"onError","class":"OC\\Log\\ErrorHandler","type":"::"},{"file":"/var/www/cloud.domain.pl/apps/dav/lib/BackgroundJob/GenerateBirthdayCalendarBackgroundJob.php","line":71,"function":"resetForUser","class":"OCA\\DAV\\CalDAV\\BirthdayService","type":"->"},{"file":"/var/www/cloud.domain.pl/lib/private/BackgroundJob/Job.php","line":52,"function":"run","class":"OCA\\DAV\\BackgroundJob\\GenerateBirthdayCalendarBackgroundJob","type":"->"},{"file":"/var/www/cloud.domain.pl/lib/private/BackgroundJob/QueuedJob.php","line":46,"function":"execute","class":"OC\\BackgroundJob\\Job","type":"->"},{"file":"/var/www/cloud.domain.pl/cron.php","line":127,"function":"execute","class":"OC\\BackgroundJob\\QueuedJob","type":"->"}],"File":"/var/www/cloud.domain.pl/lib/private/Log/ErrorHandler.php","Line":91,"CustomMessage":"--"},"userAgent":"--","version":"20.0.6.1"}
{"reqId":"Ofu26K5cl2mZsHZ2uk2V","level":3,"time":"2021-02-05T08:05:02+00:00","remoteAddr":"","user":"--","app":"PHP","method":"","url":"--","message":{"Exception":"Error","Message":"Trying to access array offset on value of type null at /var/www/cloud.domain.pl/apps/dav/lib/CalDAV/BirthdayService.php#304","Code":0,"Trace":[{"file":"/var/www/cloud.domain.pl/apps/dav/lib/CalDAV/BirthdayService.php","line":304,"function":"onError","class":"OC\\Log\\ErrorHandler","type":"::"},{"file":"/var/www/cloud.domain.pl/apps/dav/lib/BackgroundJob/GenerateBirthdayCalendarBackgroundJob.php","line":71,"function":"resetForUser","class":"OCA\\DAV\\CalDAV\\BirthdayService","type":"->"},{"file":"/var/www/cloud.domain.pl/lib/private/BackgroundJob/Job.php","line":52,"function":"run","class":"OCA\\DAV\\BackgroundJob\\GenerateBirthdayCalendarBackgroundJob","type":"->"},{"file":"/var/www/cloud.domain.pl/lib/private/BackgroundJob/QueuedJob.php","line":46,"function":"execute","class":"OC\\BackgroundJob\\Job","type":"->"},{"file":"/var/www/cloud.domain.pl/cron.php","line":127,"function":"execute","class":"OC\\BackgroundJob\\QueuedJob","type":"->"}],"File":"/var/www/cloud.domain.pl/lib/private/Log/ErrorHandler.php","Line":91,"CustomMessage":"--"},"userAgent":"--","version":"20.0.6.1"}

The output of config.php file:

<?php
$CONFIG = array (
  'instanceid' => 'ID',
  'passwordsalt' => 'pass_salt',
  'secret' => 'very_secret',
  'trusted_domains' => 
  array (
    0 => 'cloud.domain.pl',
  ),
  'datadirectory' => '/var/www/cloud.domain.pl/data',
  'dbtype' => 'mysql',
  'version' => '20.0.6.1',
  'overwrite.cli.url' => 'https://cloud.domain.pl',
  'dbname' => 'dbname',
  'dbhost' => 'localhost',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'mysql.utf8mb4' => true,
  'dbuser' => 'dbuser',
  'dbpassword' => 'dbpassword',
  'installed' => true,
  'ldapIgnoreNamingRules' => false,
  'ldapProviderFactory' => 'OCA\\User_LDAP\\LDAPProviderFactory',
  'memcache.local' => '\\OC\\Memcache\\APCu',
  'memcache.distributed' => '\\OC\\Memcache\\Memcached',
  'memcached_servers' => 
  array (
    0 => 
    array (
      0 => 'localhost',
      1 => 11211,
    ),
  ),
  'maintenance' => false,
  'theme' => '',
  'loglevel' => 2,
  'updater.secret' => 'updater.secret',
  'app.mail.verify-tls-peer' => false,
  'updater.release.channel' => 'stable',
);

The output of Apache:

[Fri Feb 05 08:44:36.514326 2021] [access_compat:error] [pid 1942:tid 139911352547072] [client 192.168.21.48:21279] AH01797: client denied by server configuration: /var/www/cloud.domain.pl/data/.ocdata
[Fri Feb 05 08:44:46.545949 2021] [access_compat:error] [pid 1942:tid 139911327368960] [client 192.168.21.48:21281] AH01797: client denied by server configuration: /var/www/cloud.domain.pl/data/.ocdata
[Fri Feb 05 08:46:15.450863 2021] [access_compat:error] [pid 1942:tid 139911327368960] [client 192.168.21.48:21317] AH01797: client denied by server configuration: /var/www/cloud.domain.pl/data/.ocdata
[Fri Feb 05 08:58:27.170559 2021] [access_compat:error] [pid 1942:tid 139911327368960] [client 192.168.21.48:21536] AH01797: client denied by server configuration: /var/www/cloud.domain.pl/data/.ocdata
[Fri Feb 05 08:58:45.347151 2021] [access_compat:error] [pid 1942:tid 139911310583552] [client 192.168.21.48:21551] AH01797: client denied by server configuration: /var/www/cloud.domain.pl/data/.ocdata
[Fri Feb 05 09:56:09.215565 2021] [access_compat:error] [pid 1942:tid 139911327368960] [client 192.168.21.48:22871] AH01797: client denied by server configuration: /var/www/cloud.domain.pl/data/.ocdata
[Fri Feb 05 10:01:15.490264 2021] [access_compat:error] [pid 24656:tid 140170647459584] [client 192.168.21.48:22967] AH01797: client denied by server configuration: /var/www/cloud.domain.pl/data/.ocdata
[Fri Feb 05 10:02:11.570181 2021] [access_compat:error] [pid 24424:tid 140170493789952] [client 192.168.21.48:22992] AH01797: client denied by server configuration: /var/www/cloud.domain.pl/data/.ocdata
[Fri Feb 05 10:17:31.302416 2021] [access_compat:error] [pid 24656:tid 140170639066880] [client 192.168.21.48:23352] AH01797: client denied by server configuration: /var/www/cloud.domain.pl/data/.ocdata
[Fri Feb 05 10:36:30.490331 2021] [access_compat:error] [pid 24424:tid 140170477004544] [client 192.168.21.48:23720] AH01797: client denied by server configuration: /var/www/cloud.domain.pl/data/.ocdata

This is a fresh NC setup, AD integration and nothing else.