Nextcloud version (eg, 29.0.5): Nextcloud AIO v9.4.1 / Hub 8 (29.0.4)
Operating system and version (eg, Ubuntu 24.04): Debian 12 (Linux 6.1.0-25-amd64 Debian 6.1.106-3)
Apache or nginx version (eg, Apache 2.4.25): Apache 2.4.62
PHP version (eg, 8.3): 8.2.21
The issue you are facing:
- Error Call to undefined method OCP - Web UI not working
Is this the first time you’ve seen this error? (Y/N): Yes
Steps to replicate it:
- Normal AIO installation behind Nginx Reverse Proxy running smoothly
- Installed last updates
- Noticed that a new https session can’t be estabilished
The output of your Nextcloud log in Admin > Logging:
Can’t access the Nextcloud HTTPS interface.
I remember this error before the last active session was kicked out:
Error: Call to undefined method OCP\\AppFramework\\Http\\Events\\BeforeLoginTemplateRenderedEvent::isLoggedIn()"
Also found this:
{"reqId":"XtXp9bVQu8DGU7Miz6qF","level":3,"time":"2024-09-05T19:23:23+00:00","remoteAddr":"10.10.67.4","user":"--","app":"index","method":"GET","url":"/login","message":"Call to undefined method OCP\\AppFramework\\Http\\Events\\BeforeLoginTemplateRenderedEvent::isLoggedIn()","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:130.0) Gecko/20100101 Firefox/130.0","version":"29.0.4.1","exception":{"Exception":"Error","Message":"Call to undefined method OCP\\AppFramework\\Http\\Events\\BeforeLoginTemplateRenderedEvent::isLoggedIn()","Code":0,"Trace":[{"file":"/var/www/html/lib/private/EventDispatcher/ServiceEventListener.php","line":86,"function":"handle","class":"OCA\\Unsplash\\EventListener\\BeforeTemplateRenderedEventListener","type":"->","args":[["OCP\\AppFramework\\Http\\Events\\BeforeLoginTemplateRenderedEvent"]]},{"file":"/var/www/html/3rdparty/symfony/event-dispatcher/EventDispatcher.php","line":230,"function":"__invoke","class":"OC\\EventDispatcher\\ServiceEventListener","type":"->","args":[["OCP\\AppFramework\\Http\\Events\\BeforeLoginTemplateRenderedEvent"],"OCP\\AppFramework\\Http\\Events\\BeforeLoginTemplateRenderedEvent",["Symfony\\Component\\EventDispatcher\\EventDispatcher"]]},{"file":"/var/www/html/3rdparty/symfony/event-dispatcher/EventDispatcher.php","line":59,"function":"callListeners","class":"Symfony\\Component\\EventDispatcher\\EventDispatcher","type":"->","args":[[["Closure"],["Closure"],["Closure"],["Closure"]],"OCP\\AppFramework\\Http\\Events\\BeforeLoginTemplateRenderedEvent",["OCP\\AppFramework\\Http\\Events\\BeforeLoginTemplateRenderedEvent"]]},{"file":"/var/www/html/lib/private/EventDispatcher/EventDispatcher.php","line":86,"function":"dispatch","class":"Symfony\\Component\\EventDispatcher\\EventDispatcher","type":"->","args":[["OCP\\AppFramework\\Http\\Events\\BeforeLoginTemplateRenderedEvent"],"OCP\\AppFramework\\Http\\Events\\BeforeLoginTemplateRenderedEvent"]},{"file":"/var/www/html/lib/private/EventDispatcher/EventDispatcher.php","line":98,"function":"dispatch","class":"OC\\EventDispatcher\\EventDispatcher","type":"->","args":["OCP\\AppFramework\\Http\\Events\\BeforeLoginTemplateRenderedEvent",["OCP\\AppFramework\\Http\\Events\\BeforeLoginTemplateRenderedEvent"]]},{"file":"/var/www/html/lib/private/AppFramework/Middleware/AdditionalScriptsMiddleware.php","line":50,"function":"dispatchTyped","class":"OC\\EventDispatcher\\EventDispatcher","type":"->","args":[["OCP\\AppFramework\\Http\\Events\\BeforeLoginTemplateRenderedEvent"]]},{"file":"/var/www/html/lib/private/AppFramework/Middleware/MiddlewareDispatcher.php","line":142,"function":"afterController","class":"OC\\AppFramework\\Middleware\\AdditionalScriptsMiddleware","type":"->","args":[["OC\\Core\\Controller\\LoginController"],"showLoginForm",["OCP\\AppFramework\\Http\\TemplateResponse"]]},{"file":"/var/www/html/lib/private/AppFramework/Http/Dispatcher.php","line":175,"function":"afterController","class":"OC\\AppFramework\\Middleware\\MiddlewareDispatcher","type":"->","args":[["OC\\Core\\Controller\\LoginController"],"showLoginForm",["OCP\\AppFramework\\Http\\TemplateResponse"]]},{"file":"/var/www/html/lib/private/AppFramework/App.php","line":184,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[["OC\\Core\\Controller\\LoginController"],"showLoginForm"]},{"file":"/var/www/html/lib/private/Route/Router.php","line":338,"function":"main","class":"OC\\AppFramework\\App","type":"::","args":["OC\\Core\\Controller\\LoginController","showLoginForm",["OC\\AppFramework\\DependencyInjection\\DIContainer"],["core.login.showloginform"]]},{"file":"/var/www/html/lib/base.php","line":1050,"function":"match","class":"OC\\Route\\Router","type":"->","args":["/login"]},{"file":"/var/www/html/index.php","line":49,"function":"handleRequest","class":"OC","type":"::","args":[]}],"File":"/var/www/html/custom_apps/unsplash/lib/EventListener/BeforeTemplateRenderedEventListener.php","Line":82,"message":"Call to undefined method OCP\\AppFramework\\Http\\Events\\BeforeLoginTemplateRenderedEvent::isLoggedIn()","exception":{},"CustomMessage":"Call to undefined method OCP\\AppFramework\\Http\\Events\\BeforeLoginTemplateRenderedEvent::isLoggedIn()"}}
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'one-click-instance' => true,
'one-click-instance.user-limit' => 100,
'memcache.local' => '\\OC\\Memcache\\APCu',
'apps_paths' =>
array (
0 =>
array (
'path' => '/var/www/html/apps',
'url' => '/apps',
'writable' => false,
),
1 =>
array (
'path' => '/var/www/html/custom_apps',
'url' => '/custom_apps',
'writable' => true,
),
),
'appsallowlist' => false,
'check_data_directory_permissions' => false,
'memcache.distributed' => '\\OC\\Memcache\\Redis',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => 'nextcloud-aio-redis',
'password' => 'edited',
'port' => 6379,
),
'overwritehost' => 'nextcloud.edited.extension',
'overwriteprotocol' => 'https',
'passwordsalt' => 'edited',
'secret' => 'edited',
'trusted_domains' =>
array (
0 => 'localhost',
1 => 'nextcloud.edited.extension',
),
'datadirectory' => '/mnt/ncdata',
'dbtype' => 'pgsql',
'version' => '29.0.4.1',
'overwrite.cli.url' => 'https://nextcloud.edited.extension/',
'dbname' => 'nextcloud_database',
'dbhost' => 'nextcloud-aio-database:5432',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => 'oc_nextcloud',
'dbpassword' => 'edited',
'installed' => true,
'instanceid' => 'edited',
'maintenance' => false,
'loglevel' => 2,
'log_type' => 'file',
'logfile' => '/var/www/html/data/nextcloud.log',
'log_rotate_size' => 10485760,
'log.condition' =>
array (
'apps' =>
array (
0 => 'admin_audit',
),
),
'preview_max_x' => 2048,
'preview_max_y' => 2048,
'jpeg_quality' => 60,
'enabledPreviewProviders' =>
array (
1 => 'OC\\Preview\\Image',
2 => 'OC\\Preview\\MarkDown',
3 => 'OC\\Preview\\MP3',
4 => 'OC\\Preview\\TXT',
5 => 'OC\\Preview\\OpenDocument',
6 => 'OC\\Preview\\Movie',
7 => 'OC\\Preview\\Krita',
0 => 'OC\\Preview\\Imaginary',
),
'enable_previews' => true,
'upgrade.disable-web' => true,
'mail_smtpmode' => 'smtp',
'trashbin_retention_obligation' => 'auto, 30',
'versions_retention_obligation' => 'auto, 30',
'activity_expire_days' => 30,
'simpleSignUpLink.shown' => false,
'share_folder' => '/Shared',
'one-click-instance.link' => 'https://nextcloud.com/all-in-one/',
'upgrade.cli-upgrade-link' => 'https://github.com/nextcloud/all-in-one/discussions/2726',
'updatedirectory' => '/nc-updater',
'maintenance_window_start' => 100,
'allow_local_remote_servers' => true,
'davstorage.request_timeout' => 3600,
'htaccess.RewriteBase' => '/',
'dbpersistent' => false,
'auth.bruteforce.protection.enabled' => true,
'ratelimit.protection.enabled' => true,
'files_external_allow_create_new_local' => false,
'trusted_proxies' =>
array (
0 => '127.0.0.1',
1 => '::1',
10 => '172.18.0.0/16',
),
'preview_imaginary_url' => 'http://nextcloud-aio-imaginary:9000',
'preview_imaginary_key' => '6b2e517ea8133e6590713f660d796a11278bd3a98a05a749',
'mail_sendmailmode' => 'smtp',
'mail_from_address' => 'service',
'mail_domain' => 'edited',
'mail_smtphost' => 'edited',
'mail_smtpport' => '465',
'mail_smtpauth' => 1,
'mail_smtpname' => 'edited',
'mail_smtppassword' => edited,
'twofactor_enforced' => 'true',
'twofactor_enforced_groups' =>
array (
),
'twofactor_enforced_excluded_groups' =>
array (
),
'mail_smtpsecure' => 'ssl',
'app_install_overwrite' =>
array (
0 => 'unsplash',
),
);
The output of your Apache/nginx/system log in /var/log/____:
Waiting for Nextcloud to start...
Waiting for Nextcloud to start...
Waiting for Nextcloud to start...
Connection to nextcloud-aio-nextcloud (172.18.0.12) 9000 port [tcp/*] succeeded!
[Thu Sep 05 19:23:06.977819 2024] [mpm_event:notice] [pid 66:tid 66] AH00489: Apache/2.4.62 (Unix) configured -- resuming normal operations
[Thu Sep 05 19:23:06.977912 2024] [core:notice] [pid 66:tid 66] AH00094: Command line: '/usr/local/apache2/bin/httpd -D FOREGROUND'
{"level":"info","ts":1725564187.0059526,"msg":"using config from file","file":"/tmp/Caddyfile"}
{"level":"info","ts":1725564187.00806,"msg":"adapted config to JSON","adapter":"caddyfile"}
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
nextcloud.log is empty
Thank you so much!