Error after upgrading

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Nextcloud version (eg, 20.0.5): 24.0.4
Operating system and version (eg, Ubuntu 20.04): 20.04.4
Apache or nginx version (eg, Apache 2.4.25): 2.4.41
PHP version (eg, 7.4): 7.4.3

The issue you are facing: I get the following error when updating the instance to the latest version

Is this the first time you’ve seen this error? (Y/N): Y

Steps to replicate it:

  1. upgrade via OCC upgrade
  2. Error occurs every time

The output of your Nextcloud log in Admin > Logging:

unable to access instance

apologies - now fixed it was the recognize app problem! Logs definitely aren’t very helpful!!!