Support intro
Nextcloud version (eg, 20.0.5): 22.2.0
Operating system and version (eg, Ubuntu 20.04): Ubuntu 20.04.3
Apache or nginx version (eg, Apache 2.4.25): Apache 2.4.41-4ubuntu3.7
PHP version (eg, 7.4): 2:7.4+75
The issue you are facing:
I’m unable to readaccess access my external storage objects via webdav, hosted in a linode’s object storage. It used to be working fine and I can access objects using other means and I can even upload objects, using nextcloud, but I cannot read them
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- I take a new photo in my phone, it gets automatically uploaded and I can see it listed
- I try to access it using photos app or even File and I get an error that the file cannot be accessed
- I check the logs and I see the following:
The output of your Nextcloud log in Admin > Logging:
https://pastebin.com/0watp2vh
https://pastebin.com/WRgAK0hK
https://pastebin.com/JqXQr3JV
https://pastebin.com/cnkApyBW
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'passwordsalt' => '*******',
'secret' => '*******',
'trusted_domains' =>
array (
0 => 'localhost',
1 => 'mydomain.eu',
),
'datadirectory' => '/opt/nextcloud/data',
'dbtype' => 'mysql',
'version' => '22.2.0.2',
'overwrite.cli.url' => 'http://localhost',
'dbname' => 'nextcloud',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'nextcloud',
'dbpassword' => '******',
'installed' => true,
'instanceid' => 'ocylvsotq3mt',
'memcache.local' => '\\OC\\Memcache\\APCu',
'memcache.distributed' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => 'localhost',
'port' => 6379,
),
'memcache.locking' => '\\OC\\Memcache\\Redis',
'theme' => '',
'loglevel' => 2,
'maintenance' => false,
'updater.release.channel' => 'stable',
'twofactor_enforced' => 'false',
'twofactor_enforced_groups' =>
array (
),
'twofactor_enforced_excluded_groups' =>
array (
0 => 'Kids',
),
'mail_smtpmode' => 'smtp',
'mail_sendmailmode' => 'smtp',
'mail_from_address' => 'admin',
'mail_domain' => 'mydomain.eu',
'mail_smtphost' => '127.0.0.1',
'mail_smtpport' => '1025',
'mail_smtpauthtype' => 'LOGIN',
'app_install_overwrite' =>
array (
0 => 'tasks',
1 => 'previewgenerator',
2 => 'extract',
),
'mail_smtpauth' => 1,
'mail_smtpname' => '*****',
'mail_smtppassword' => '******',
);