Hi,
I have the problem that my Nextcloud is not accessible anymore out of the sudden. I can restore an ZFS-Snapshot and it works but after a time of doing nothing zap I cannot connect anymore. The Nextcloud Client tells me “500 Internal Server Error”.
What is the problem and how can I solve it?
Nextcloud version (eg, 12.0.2): 14.0.3
Operating system and version (eg, Ubuntu 17.04): Debian 9.4
Apache or nginx version (eg, Apache 2.4.25): Apache2 2.4.25
PHP version (eg, 7.1): 7.0 and 7.2
The issue you are facing:
Described above.
Is this the first time you’ve seen this error? (Y/N): Yes
Steps to replicate it:
- restore an ZFS snapshot
- let NC run for a while
- no connection possible anymore
The output of your Nextcloud log in Admin > Logging:
If I cannot connect to Nextcloud, I cannot go to Admin > Logging :slight_smile:
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'passwordsalt' => 'censored',
'secret' => 'censored',
'trusted_domains' =>
array (
0 => 'localhost',
1 => 'censored',
2 => 'censored',
),
'datadirectory' => '/mnt/data',
'overwrite.cli.url' => 'https://censored/nextcloud',
'dbtype' => 'mysql',
'version' => '14.0.3.0',
'dbname' => 'nextcloud',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => 'nextcloud',
'dbpassword' => 'censored',
'installed' => true,
'instanceid' => 'censored',
'updater.release.channel' => 'stable',
'maintenance' => false,
'app.mail.transport' => 'php-mail',
'theme' => '',
'loglevel' => 2,
'memcache.local' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => 'localhost',
'port' => 6379,
),
'memcache.locking' => '\\OC\\Memcache\\Redis',
'memcache.distributed' => '\\OC\\Memcache\\Redis',
'enable_previews' => true,
'preview_max_x' => 1024,
'preview_max_filesize_image' => 50,
'preview_libreoffice_path' => '/usr/bin/libreoffice',
'enabledPreviewProviders' =>
array (
0 => 'OC\\Preview\\PNG',
1 => 'OC\\Preview\\JPEG',
2 => 'OC\\Preview\\GIF',
3 => 'OC\\Preview\\BMP',
4 => 'OC\\Preview\\XBitmap',
5 => 'OC\\Preview\\MP3',
6 => 'OC\\Preview\\TXT',
7 => 'OC\\Preview\\MarkDown',
8 => 'OC\\Preview\\Illustrator',
9 => 'OC\\Preview\\Photoshop',
10 => 'OC\\Preview\\PDF',
11 => 'OC\\Preview\\TIFF',
12 => 'OC\\Preview\\SVG',
13 => 'OC\\Preview\\Movie',
14 => 'OC\\Preview\\MSOffice2007',
15 => 'OC\\Preview\\MSOffice',
16 => 'OC\\Preview\\Postscript',
17 => 'OC\\Preview\\MSOfficeDoc',
18 => 'OC\\Preview\\StarOffice',
19 => 'OC\\Preview\\Font',
20 => 'OC\\Preview\\Photoshop',
21 => 'OC\\Preview\\OpenDocument',
22 => 'OC\\Preview\\MSOfficeDoc',
),
);
The output of your Apache/nginx/system log in /var/log/____:
A lot of this with increasing portnumbers:
[Mon Nov 26 11:39:38.695111 2018] [:error] [pid 471] [client xxx.xxx.xxx.xxx:57799] PHP Fatal error: Uncaught Doctrine\\DBAL\\DBALException: Failed to connect to the database: An exception occured in driver: $
I think there is a problem with mariadb:
“ERROR 2002 (HY000): Can’t connect to local MySQL server through socket ‘/var/run/mysqld/mysqld.sock’ (2 “No such file or directory”)”