Enabling nextcloud office causes nc to time-out

ℹ️ Support
1

Hi all!

Im having a little bit of trouble with Nextcloud Office, i have installed and enabled the Collabora Online - Built-in CODE Server but when i enable nc office it times out. I have to go in via SSH and disable the plugin via CLI. All i see in the log is this message:
GuzzleHttp\Exception\ConnectException: cURL error 28: Failed to connect to domain port 443 after 22702 ms: Connection timed out (see libcurl - Error Codes) for https://domian/apps/richdocumentscode/proxy.php?req=/hosting/capabilities

Administration>Nextcloud Office says code server is reachable…

Nextcloud is behind a reverse proxy (haproxy), it runs on the router and handles ssl termination. Nextcloud version 26.0.1.

2

I have a similar issue with a similar setup, NC27.01 behind Haproxy, where Haproxy is SSL offloading. The problem is the internal CODE server is trying to reach the NC install via port 80, http, and is getting file not found error. The CODE server shows up as reachable in the Office admin setting, but gives a “failed to load Nextcloud Office” error.

I’ve dug around a bit and understand that CODE/NC office works on port 9980 and I’ve fooled around in pfsense to try and NAT or redirect back to the NC install, but really I dont know what I’m doing.

This problem did not exist before recent updates to Office and CODE server.interestingly.

NC is working fine otherwise.