does not download emails from folders

hello guys, i add external email account (mymail@vk.com) i have problem when try open folder where have 500-1k email they dont show it and dont download it


but another folder where have 10-15 email loading good.

at admin panel have log:

how fix it?

hey @Ilya_Bovsunov and welcome to the community-forum of NC.

I just did a quick search for vk.com emailaddresses… and they seemingly didn’t work at all until recently. I found a posting from Oct, 15th telling what to do to make it work, finally.
EmailDiscussions.com - View Single Post - VK mail SMTP and IMAP

did you do that?

yeah, i make password from webmail, i can read another email folder like spam they show me all email good, but when folder have 300-500-1000 email they stuck and dont show me.

well maybe you just need to wait a certain while until all emails are scanned by the system?

i wating 1h but dont finish, and at log have error i show it at first massage

yes… but as it is a picture only nobody can access the whole text of the message… so it’s hard to understand. Plus: my russian isn’t good enough to find out what the first russian word means. What kind of error is that? Fatal? Warning? Info?
So please copy & paste the whole errormessage to here (you can access ist with the arrow down button right next to the message you posted above).

plus: if it was a general error it would occur again and again… but apparently the system is still scanning and you see more and more emailmessages.

{"reqId":"qNnFK0f1qznWpWqSRdr8","level":3,"time":"2024-10-29T07:49:16+00:00","remoteAddr":"MYIP","user":"USER","app":"mail","method":"GET","url":"/index.php/apps/mail/api/messages/66/body","message":"Call to a member function __get() on null in file '/home/wertrigone/web/MYSITE.COM/public_html/apps/mail/lib/Service/PhishingDetection/PhishingDetectionService.php' line 35","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/130.0.0.0 Safari/537.36","version":"30.0.1.2","exception":{"Exception":"Exception","Message":"Call to a member function __get() on null in file '/home/wertrigone/web/MYSITE.COM/public_html/apps/mail/lib/Service/PhishingDetection/PhishingDetectionService.php' line 35","Code":0,"Trace":[{"file":"/home/wertrigone/web/MYSITE.COM/public_html/lib/private/AppFramework/App.php","line":161,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/wertrigone/web/MYSITE.COM/public_html/lib/private/Route/Router.php","line":302,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/home/wertrigone/web/MYSITE.COM/public_html/lib/base.php","line":1001,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/home/wertrigone/web/MYSITE.COM/public_html/index.php","line":24,"function":"handleRequest","class":"OC","type":"::"}],"File":"/home/wertrigone/web/MYSITE.COM/public_html/lib/private/AppFramework/Http/Dispatcher.php","Line":146,"Previous":{"Exception":"Error","Message":"Call to a member function __get() on null","Code":0,"Trace":[{"file":"/home/wertrigone/web/MYSITE.COM/public_html/apps/mail/lib/IMAP/ImapMessageFetcher.php","line":520,"function":"checkHeadersForPhishing","class":"OCA\\Mail\\Service\\PhishingDetection\\PhishingDetectionService","type":"->"},{"file":"/home/wertrigone/web/MYSITE.COM/public_html/apps/mail/lib/IMAP/ImapMessageFetcher.php","line":237,"function":"parseHeaders","class":"OCA\\Mail\\IMAP\\ImapMessageFetcher","type":"->"},{"file":"/home/wertrigone/web/MYSITE.COM/public_html/apps/mail/lib/IMAP/MessageMapper.php","line":308,"function":"fetchMessage","class":"OCA\\Mail\\IMAP\\ImapMessageFetcher","type":"->"},{"function":"OCA\\Mail\\IMAP\\{closure}","class":"OCA\\Mail\\IMAP\\MessageMapper","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/home/wertrigone/web/MYSITE.COM/public_html/apps/mail/lib/IMAP/MessageMapper.php","line":298,"function":"array_map"},{"file":"/home/wertrigone/web/MYSITE.COM/public_html/apps/mail/lib/IMAP/MessageMapper.php","line":71,"function":"findByIds","class":"OCA\\Mail\\IMAP\\MessageMapper","type":"->"},{"file":"/home/wertrigone/web/MYSITE.COM/public_html/apps/mail/lib/Service/MailManager.php","line":185,"function":"find","class":"OCA\\Mail\\IMAP\\MessageMapper","type":"->"},{"file":"/home/wertrigone/web/MYSITE.COM/public_html/apps/mail/lib/Controller/MessagesController.php","line":211,"function":"getImapMessage","class":"OCA\\Mail\\Service\\MailManager","type":"->"},{"file":"/home/wertrigone/web/MYSITE.COM/public_html/lib/private/AppFramework/Http/Dispatcher.php","line":208,"function":"getBody","class":"OCA\\Mail\\Controller\\MessagesController","type":"->"},{"file":"/home/wertrigone/web/MYSITE.COM/public_html/lib/private/AppFramework/Http/Dispatcher.php","line":114,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/wertrigone/web/MYSITE.COM/public_html/lib/private/AppFramework/App.php","line":161,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/wertrigone/web/MYSITE.COM/public_html/lib/private/Route/Router.php","line":302,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/home/wertrigone/web/MYSITE.COM/public_html/lib/base.php","line":1001,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/home/wertrigone/web/MYSITE.COM/public_html/index.php","line":24,"function":"handleRequest","class":"OC","type":"::"}],"File":"/home/wertrigone/web/MYSITE.COM/public_html/apps/mail/lib/Service/PhishingDetection/PhishingDetectionService.php","Line":35},"message":"Call to a member function __get() on null in file '/home/wertrigone/web/MYSITE.COM/public_html/apps/mail/lib/Service/PhishingDetection/PhishingDetectionService.php' line 35","exception":{},"CustomMessage":"Call to a member function __get() on null in file '/home/wertrigone/web/MYSITE.COM/public_html/apps/mail/lib/Service/PhishingDetection/PhishingDetectionService.php' line 35"}}

for me that looks like the routine can’t access the phishing-directive for some reason.
But this shouldn’t be a major problem…

So if the problem doesn’t solve itself by time I think it could be a misconfiguration somewhere or even a possible bug

ok, thsnks

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