# Docker NC21 collabora issue **URL:** \ **Category:** 📄 Office\ **Tags:** nc21, collabora-online\ **Created:** [July 2, 2021, 8:23am UTC](https://help.nextcloud.com/t/docker-nc21-collabora-issue/119404 "2021-07-02T08:23:44Z")\ **Posts on this page:** 1\ **Showing post:** 3
**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\ **Post date:** [August 20, 2021, 8:09pm UTC](https://help.nextcloud.com/t/docker-nc21-collabora-issue/119404/3 "2021-08-20T20:09:58Z")
Hi all, finally collabora folks resolved the problem. Many thanks!! After update to [collabora/code:6.4.10.10](https://hub.docker.com/layers/collabora/code/6.4.10.10/images/sha256-12873c6ba355d704d9b60bad6d6c314dcb8d7c3fa9748a49759da6ac94cfa206?context=explore) documents load again!! It looks the problem was here > > > \*\*Describe the bug\*\* > With the latest update to Loolwsd 6.4.10 (and other collab…ora updates related), the server can't work anymore on a client which used the "SSLStrictSNIVHostCheck" setting to ON. > This setup was working prior the latest updates. > > \*\*To Reproduce\*\* > Steps to reproduce the behavior: > 1. On the client (hosting the NextCloud application for example), just set the "SSLStrictSNIVHostCheck" to ON > 2. Try to open a document which Collabora would open, it will fail with an access denied. > 3. Set the previous setting to off, test again, and it'll pass. > > \*\*Expected behavior\*\* > Should work. > > \*\*Actual behavior\*\* > Document can't load as the loolwsd service didn't comply with this Apache directive "SSLStrictSNIVHostCheck". > > \*\*Desktop (please complete the following information)\*\* > - OS: Debian 9.13 > - CODE : > \`\`\` > # loolwsd --version-hash > 51b8716 > \# loolwsd --version > terminate called after throwing an instance of 'std::runtime\_error' > Abandon > \`\`\` > \*\*As you may see, even the "--version" is broken there\*\* > But in the log, we have this : > \`wsd-20943-20943 2021-07-04 15:30:34.621808 \[loolwsd \] INF Loolwsd version details: 6.4.10 - 51b8716 - on "Debian GNU/Linux 9 (stretch)"| wsd/LOOLWSD.cpp:4069\` > > \*\*Additional context\*\* > On the webserver : > Error.log > \`\[Sun Jul 04 17:04:41.466646 2021\] \[ssl:error\] \[pid:tid\] AH02033: No hostname was provided via SNI for a name based virtual host\` > > Access.log > \`\`\` > CODE SERVER IP - - \[04/Jul/2021:17:04:39 +0200\] "GET /index.php/apps/richdocuments/wopi/files/32\_odfl?access\_token=WXYZ&access\_token\_ttl=0 HTTP/1.1" 403 2255 "-" "LOOLWSD HTTP Agent 6.4.10" > CODE SERVER IP - - \[04/Jul/2021:17:04:41 +0200\] "GET /index.php/apps/richdocuments/wopi/files/32\_odfl?access\_token=WXYZ&access\_token\_ttl=0&permission=edit HTTP/1.1" 403 2255 "-" "LOOLWSD HTTP Agent 6.4.10" > \`\`\` > > > On CODE server log : > \`wsd-00546-18244 2021-07-04 14:24:23.325579 \[docbroker\_010 \] ERR Failed to add session to \[/index.php/apps/richdocuments/wopi/files/32\_odfl\] with URI \[https://TLD/index.php/apps/richdocuments/wopi/files/32\_odfl?access\_token=WXYZ&access\_token\_ttl=0&permission=edit\]: WOPI::CheckFileInfo failed: \\` > > > The SNI setting is enforced like this since a few months now, and was working at least 3 weeks back, so something might got broken in the recent update, hope you have all the needed infos. > > > > > Edit : This issue happen only on a multiple domains server (several virtual hosts). > I just did a test : > > NextCloud Virtual Host : SSLStrictSNIVHostCheck On > OwnCloud Virtual Host : SSLStrictSNIVHostCheck Off > > This setup is working and both can use the same CODE server. > As soon as I put the "OwnCloud" to On, both fail. > > Previously, this was a global variable, for the whole server, and this was working (so both to "On"). > CODE updated to 6-4-10.2 without change. some references to collabora forum (multiple user report it works with 6.4.10.6): [CODE 6.4.10\_Docker - Nextcloud (Not working)](https://forum.collaboraonline.com/t/code-6-4-10-docker-nextcloud-not-working/440) [CODE connecting 0%: cannot connect to ods-document / stops working](https://forum.collaboraonline.com/t/code-connecting-0-cannot-connect-to-ods-document-stops-working/468)([https://forum.collaboraonline.com/t/code-connecting-0-cannot-connect-to-ods-document-stops-working/468](https://forum.collaboraonline.com/t/code-connecting-0-cannot-connect-to-ods-document-stops-working/468)) [CODE 6.4.10 - Well, this is embarrassing #2771](https://github.com/CollaboraOnline/online/issues/2771) --- _[View the full topic](https://help.nextcloud.com/t/docker-nc21-collabora-issue/119404)._