# Disable certain 2FA provider via occ **URL:** \ **Category:** ℹ️ Support\ **Tags:** mfa\ **Created:** [February 25, 2020, 1:34am UTC](https://help.nextcloud.com/t/disable-certain-2fa-provider-via-occ/72094 "2020-02-25T01:34:31Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![PopeRigby](https://help.nextcloud.com/user_avatar/help.nextcloud.com/poperigby/32/29172_2.png) [@PopeRigby](https://help.nextcloud.com/u/PopeRigby)\ **Post date:** [February 25, 2020, 1:34am UTC](https://help.nextcloud.com/t/disable-certain-2fa-provider-via-occ/72094/1 "2020-02-25T01:34:31Z")
I’m trying to disable [Two-Factor Authentication via Nextcloud notification](https://apps.nextcloud.com/apps/twofactor_nextcloud_notification) via occ, because I keep getting this annoying (but non-breaking) error when I’m logging in ![Screenshot_2020-02-24%20Haddock%20Cloud](https://help.nextcloud.com/uploads/default/original/3X/5/7/57736a22c2daa93ceead29f4e23b138f86281f4a.jpeg) So I went into my logs and found this error that kept popping up: ```auto two-factor auth provider 'twofactor_nextcloud_notification' failed to load ``` So, I tried running this command to disable `twofactor_nextcloud_notification`: ```auto ./occ twofactorauth:disable username twofactor_nextcloud_notification ``` but it’s giving me this error ```auto In ProviderManager.php line 54: The provider 'twofactor_nextcloud_notification' does not exist' ``` So how do I go about disabling `twofactor_nextcloud_notification`? ---
**Author:** ![j-ed](https://help.nextcloud.com/user_avatar/help.nextcloud.com/j-ed/32/7281_2.png) [@j-ed](https://help.nextcloud.com/u/j-ed)\ **Post date:** [February 25, 2020, 9:12am UTC](https://help.nextcloud.com/t/disable-certain-2fa-provider-via-occ/72094/2 "2020-02-25T09:12:34Z")
Disable the app the right way: ```auto ./occ app:disable ``` ---
**Author:** ![tflidd](https://help.nextcloud.com/letter_avatar/tflidd/32/6_22734026db12803ebb3e059622ac3534.png) [@tflidd](https://help.nextcloud.com/u/tflidd)\ **Post date:** [February 25, 2020, 11:29am UTC](https://help.nextcloud.com/t/disable-certain-2fa-provider-via-occ/72094/3 "2020-02-25T11:29:54Z")
You can get the state for a user: `php occ twofactorauth:state user` And you get the right provider names. I’m not sure if you can disable all providers if you enforce the use of 2FA. ---
**Author:** ![PopeRigby](https://help.nextcloud.com/user_avatar/help.nextcloud.com/poperigby/32/29172_2.png) [@PopeRigby](https://help.nextcloud.com/u/PopeRigby)\ **Post date:** [February 25, 2020, 3:13pm UTC](https://help.nextcloud.com/t/disable-certain-2fa-provider-via-occ/72094/4 "2020-02-25T15:13:06Z")
I forgot to mention how that was how I originally got the `twofactor_nextcloud_notfication` name. When I do `./occ twofactorauth:state user`, I get ```auto Enabled providers: - backup_codes - totp - twofactor_nextcloud_notification ``` ---
**Author:** ![PopeRigby](https://help.nextcloud.com/user_avatar/help.nextcloud.com/poperigby/32/29172_2.png) [@PopeRigby](https://help.nextcloud.com/u/PopeRigby)\ **Post date:** [February 25, 2020, 3:15pm UTC](https://help.nextcloud.com/t/disable-certain-2fa-provider-via-occ/72094/5 "2020-02-25T15:15:22Z")
That won’t work because [Two-Factor Authentication via Nextcloud notification](https://apps.nextcloud.com/apps/twofactor_nextcloud_notification) isn’t actually installed. It’s just still associated with my account, even after I disabled and removed it. ---
**Author:** ![CFelix](https://help.nextcloud.com/letter_avatar/cfelix/32/6_22734026db12803ebb3e059622ac3534.png) [@CFelix](https://help.nextcloud.com/u/CFelix)\ **Post date:** [February 25, 2020, 3:35pm UTC](https://help.nextcloud.com/t/disable-certain-2fa-provider-via-occ/72094/6 "2020-02-25T15:35:20Z")
Now that you know what providers are enabled for the given user, you can run the command `./occ twofactor:disable ` to disable the provider for that user. I.E. `./occ twofactor:disable user twofactor_nextcloud_notification` ---
**Author:** ![tflidd](https://help.nextcloud.com/letter_avatar/tflidd/32/6_22734026db12803ebb3e059622ac3534.png) [@tflidd](https://help.nextcloud.com/u/tflidd)\ **Post date:** [February 25, 2020, 4:45pm UTC](https://help.nextcloud.com/t/disable-certain-2fa-provider-via-occ/72094/7 "2020-02-25T16:45:50Z")
Well that is what he did, check the first post. Then it’s a bug? ---
**Author:** ![CFelix](https://help.nextcloud.com/letter_avatar/cfelix/32/6_22734026db12803ebb3e059622ac3534.png) [@CFelix](https://help.nextcloud.com/u/CFelix)\ **Post date:** [February 25, 2020, 5:00pm UTC](https://help.nextcloud.com/t/disable-certain-2fa-provider-via-occ/72094/8 "2020-02-25T17:00:15Z")
His syntax looks different though, unless both can be used 🤔 EDIT: Other than that, I agree, it looks like a bug from that app (just like most apps) - They never clean up after themselves when you uninstall them. ---
**Author:** ![tflidd](https://help.nextcloud.com/letter_avatar/tflidd/32/6_22734026db12803ebb3e059622ac3534.png) [@tflidd](https://help.nextcloud.com/u/tflidd)\ **Post date:** [February 25, 2020, 7:27pm UTC](https://help.nextcloud.com/t/disable-certain-2fa-provider-via-occ/72094/9 "2020-02-25T19:27:21Z")
I found something in the bug tracker, so it seems that you need to enable this authentication provider, or you cleanup: `... twofactorauth:cleanup ` > > > One user used twofactor\_nextcloud\_notification. > I disabled it (security thinking) and now user cant login because twofactor\_nextcloud\_notification is enabled for account. I tried... ---
**Author:** ![PopeRigby](https://help.nextcloud.com/user_avatar/help.nextcloud.com/poperigby/32/29172_2.png) [@PopeRigby](https://help.nextcloud.com/u/PopeRigby)\ **Post date:** [February 25, 2020, 11:59pm UTC](https://help.nextcloud.com/t/disable-certain-2fa-provider-via-occ/72094/10 "2020-02-25T23:59:35Z")
That seems to have fixed it. Thanks! 😀 ---
**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\ **Post date:** [December 11, 2024, 8:51pm UTC](https://help.nextcloud.com/t/disable-certain-2fa-provider-via-occ/72094/11 "2024-12-11T20:51:06Z")
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**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\ **Post date:** [December 11, 2024, 8:51pm UTC](https://help.nextcloud.com/t/disable-certain-2fa-provider-via-occ/72094/12 "2024-12-11T20:51:07Z")