Support intro
Sorry to hear youâre facing problems 
help.nextcloud.com is for home/non-enterprise users. If youâre running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isnât supplied; for fastest response please provide as much as you can 
Nextcloud version (eg, 20.0.5): replace me
Operating system and version (eg, Ubuntu 20.04): replace me
Apache or nginx version (eg, Apache 2.4.25): replace me
PHP version (eg, 7.4): replace me
The issue you are facing:
Iâm new here and just started using Nextcloud, so Iâm sorry if got something wrong or havenât seen the solution yet.
Iâm using NextCloud on my Pixel 3a (Android 11) and I want to disable auto-uploads for the NC-App. Not just notifications, I just want it stop uploading any file from Google Photos. How does this work?
I found an âauto-uploadâ option in settings, but âconfiguring options for new folderâ wonât save. Further I canât delete the photos it already uploaded which is upsetting to. Thanks in advance!
Is this the first time youâve seen this error? (Y/N): Yes
Steps to replicate it:
- Take a picture that will be safed in Google Photos (Android 11)
- Go to the NC-App, to âAuto-Uploadâ Section
- Realise it has automatically uploaded the picture (again).
The output of your Nextcloud log in Admin > Logging:
PASTE HERE
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
PASTE HERE
The output of your Apache/nginx/system log in /var/log/____:
PASTE HERE