Nextcloud version (eg, 20.0.5): 24.0.1snap1
Operating system and version (eg, Ubuntu 20.04): 20.04.4 LTS (GNU/Linux 5.4.0-120-generic x86_64)
Apache or nginx version (eg, Apache 2.4.25): how do i get this out of snap?!
PHP version (eg, 7.4): PHP 7.4.3 (cli) (built: Jun 13 2022 13:43:30) ( NTS ) ; backend GUI states Version: 8.0.20
The issue you are facing:
after (auto)updating to 24.0.1snap1 all users cannot see nor acess any files over the browser webinterface. Whereas clients sync (on all platforms) still work.
found similiar topics from a few years back, tried the occ filescan, which simply stops without further explanation after 2 of 92 users, see
sudo nextcloud.occ files:scan --all -vvv
Starting scan for user 1 out of 91 (admin)
Folder /admin/
Folder /admin/files_versions
Folder /admin/files_versions/Documents
File /admin/files_versions/Documents/About.odt.v1590363107
File /admin/files_versions/Documents/About.odt.v1571179538
File /admin/files_versions/Documents/About.odt.v1590366774
Folder /admin/uploads
Folder /admin/files
File /admin/files/Nextcloud Manual.pdf
File /admin/files/Nextcloud.mp4
File /admin/files/Nextcloud.png
Folder /admin/files/Documents
File /admin/files/Documents/Nextcloud Flyer.pdf
File /admin/files/Documents/About.txt
File /admin/files/Documents/About.odt
Folder /admin/files/Photos
File /admin/files/Photos/Coast.jpg
File /admin/files/Photos/Nut.jpg
File /admin/files/Photos/Nextcloud Community.jpg
File /admin/files/Photos/Hummingbird.jpg
Folder /admin/files/Talk
Folder /admin/files_trashbin
Folder /admin/files_trashbin/files
Folder /admin/cache
Starting scan for user 2 out of 91 (alina.m)
Folder /alina.m/
Folder /alina.m/files_versions
Folder /alina.m/files
File /alina.m/files/Nextcloud Manual.pdf
File /alina.m/files/Nextcloud.png
File /alina.m/files/Nextcloud intro.mp4
Folder /alina.m/files/Documents
File /alina.m/files/Documents/Example.md
File /alina.m/files/Documents/Readme.md
File /alina.m/files/Documents/Example.odt
File /alina.m/files/Documents/Nextcloud flyer.pdf
Folder /alina.m/files/Photos
File /alina.m/files/Photos/Nextcloud community.jpg
File /alina.m/files/Photos/Vineyard.jpg
File /alina.m/files/Photos/Steps.jpg
File /alina.m/files/Photos/Gorilla.jpg
File /alina.m/files/Photos/Toucan.jpg
File /alina.m/files/Photos/Frog.jpg
File /alina.m/files/Photos/Birdie.jpg
File /alina.m/files/Photos/Readme.md
File /alina.m/files/Photos/Library.jpg
Folder /alina.m/files/Talk
Folder /alina.m/cache
#
Is this the first time you’ve seen this error? (Y/N): Yes
Steps to replicate it:
haven’t tried yet.
The output of your Nextcloud log in Admin > Logging:
[PHP] Fehler: Allowed memory size of 536870912 bytes exhausted (tried to allocate 4096 bytes) at /snap/nextcloud/31033/htdocs/lib/private/Files/Cache/Wrapper/CacheJail.php#310
GET /ocs/v2.php/search/providers/files/search?term=apa&from=%2Fsettings%2Fadmin%2Fserverinfo
from 192.168.187.1 by daniel at 2022-06-20T18:58:06+00:00
[PHP] Fehler: Allowed memory size of 536870912 bytes exhausted (tried to allocate 4096 bytes) at /snap/nextcloud/31033/htdocs/lib/private/Files/Cache/Wrapper/CacheJail.php#310
GET /index.php/apps/files/api/v1/recent
from 192.168.187.1 by mona.weniger at 2022-06-20T16:31:59+00:00
The output of your config.php file in /path/to/nextcloud:
<?php
$CONFIG = array (
'apps_paths' =>
array (
0 =>
array (
'path' => '/snap/nextcloud/current/htdocs/apps',
'url' => '/apps',
'writable' => false,
),
1 =>
array (
'path' => '/var/snap/nextcloud/current/nextcloud/extra-apps',
'url' => '/extra-apps',
'writable' => true,
),
),
'supportedDatabases' =>
array (
0 => 'mysql',
),
'memcache.locking' => '\\OC\\Memcache\\Redis',
'memcache.local' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => '/tmp/sockets/redis.sock',
'port' => 0,
),
'passwordsalt' => 'xxx',
'secret' => 'xxx',
'trusted_domains' =>
array (
0 => 'localhost',
1 => 'xxx',
2 => 'xxx',
3 => '192.168.187.22',
),
'datadirectory' => '/var/snap/nextcloud/common/nextcloud/data',
'dbtype' => 'mysql',
'version' => '24.0.1.1',
'overwrite.cli.url' => 'https://cloud.xxx.org',
'overwriteprotocol' => 'https',
'dbname' => 'nextcloud',
'dbhost' => 'localhost:/tmp/sockets/mysql.sock',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'nextcloud',
'dbpassword' => 'xxx',
'installed' => true,
'instanceid' => 'ocqojfve4pa1',
'mail_from_address' => 'sonnencloud',
'mail_smtpmode' => 'smtp',
'mail_sendmailmode' => 'smtp',
'mail_domain' => 'xxx',
'mail_smtpsecure' => 'ssl',
'mail_smtpauthtype' => 'LOGIN',
'mail_smtpauth' => 1,
'mail_smtphost' => 'xxx',
'mail_smtpport' => '465',
'mail_smtpname' => 'x',
'mail_smtppassword' => 'xxx',
'maintenance' => false,
'theme' => '',
'loglevel' => 0,
'allow_local_remote_servers' => true,
'app_install_overwrite' =>
array (
0 => 'circles',
1 => 'external',
2 => 'spreed',
),
);
The output of your Apache/nginx/system log in /var/log/____:
don’t know which log you want exactly :x
sudo snap logs nextcloud.apache
2022-06-20T00:00:02Z nextcloud.apache[643277]: Certificates look to be in order: enabling HSTS
2022-06-20T00:00:02Z nextcloud.apache[643277]: HTTP compression is disabled
2022-06-20T00:00:03Z nextcloud.apache[643370]: AH00558: httpd: Could not reliably determine the server's fully qualified domain name, using 127.0.1.1. Set the 'ServerName' directive globally to suppress this message
2022-06-20T00:00:03Z systemd[1]: Reloaded Service for snap application nextcloud.apache.
2022-06-20T00:00:10Z systemd[1]: Reloading Service for snap application nextcloud.apache.
2022-06-20T00:00:10Z nextcloud.apache[643634]: Certificates have been activated: using HTTPS only
2022-06-20T00:00:10Z nextcloud.apache[643634]: Certificates look to be in order: enabling HSTS
2022-06-20T00:00:10Z nextcloud.apache[643634]: HTTP compression is disabled
2022-06-20T00:00:10Z nextcloud.apache[643714]: AH00558: httpd: Could not reliably determine the server's fully qualified domain name, using 127.0.1.1. Set the 'ServerName' directive globally to suppress this message
2022-06-20T00:00:10Z systemd[1]: Reloaded Service for snap application nextcloud.apache.
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
see above