# Desktop client no longer updates files and hangs Windows Explorer

**URL:** <https://help.nextcloud.com/t/desktop-client-no-longer-updates-files-and-hangs-windows-explorer/153167>\
**Category:** 💻 Desktop\
**Tags:** snap, nc25\
**Created:** [January 7, 2023, 4:03pm UTC](https://help.nextcloud.com/t/desktop-client-no-longer-updates-files-and-hangs-windows-explorer/153167 "2023-01-07T16:03:39Z")\
**Posts on this page:** 1\
**Showing post:** 8

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**Author:** ![smokingwheels](https://help.nextcloud.com/user_avatar/help.nextcloud.com/smokingwheels/32/6731_2.png) [@smokingwheels](https://help.nextcloud.com/u/smokingwheels)\
**Post date:** [February 25, 2023, 9:07pm UTC](https://help.nextcloud.com/t/desktop-client-no-longer-updates-files-and-hangs-windows-explorer/153167/8 "2023-02-25T21:07:23Z")

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> [@FrancescoS](#):
>
> Ok, after digging a bit into desktop bug tracker (in particular [Nextcloud Desktop Hangs (on file upload) after update Linux[Bug]: · Issue #5267 · nextcloud/desktop · GitHub](https://github.com/nextcloud/desktop/issues/5267)), I could get the desktop client working by setting the following: no proxy (previously was: system proxy) no bandwidth limit…

`snap nextcloud-stondino NC 15`  
Windows 11 client.  
I set no proxy option and my user pic loaded for the first time.  
Thanks…

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