Desktop client file not sync the folder

I have the nextcloud server ver 12 and host around 1.5GB file and folders.
But some one upload the folder to my share folder, But i cannot download it in my desktop client app.

Example:
Admin1: Create the share folder and share to user1 and user2 (around 20users), the path exmaple is /BCD Internal Working folder/ and may sub folder inside this location.
/BCD Internal Working folder/ABC - CDE/

User1: Open the share folder and add new folder inside the share folder via desktop client and success to upload.
Path is: /BCD Internal Working folder/ and may sub folder inside this location.
/BCD Internal Working folder/ABC - CDE/JL - working 12-08-2017/ and sone doc files around 15MB.

Admin1 and user2: open the desktop client but cannot see this new folder, but can see the file at nextcloud web.

Admin1 rename the folder JL - working 12-08-2017/ to JL - working/ is working to download.
User1 is success download after admin1 rename the folder.

1 Like

Exactly the same here.

But this problem came with 15.0.5