I manage an instance and two of my users have started to experience false conflicts. Only five users, around 22k files, mostly Excel, users on Windows desktop clients and sometimes using the web. Why is it that sometimes when the user edits a file, saves it and closes Excel during sync NC alerts them to a conflict and a conflict file is created, even though there are no changes to the original?
This happened recently when there was only one person using the system and they had had an internet connection active for a very long time. Is there any way to find a conflict log as to why the conflict happened? I have no idea how to debug this as I can’t duplicate it and there is nothing in the Nextcloud server log. What are my options?
Even though it seems to be rare, this happens often enough to be concerning. Any help is greatly appreciated!