Reminder, this is a shared hosting with cPanel. Installed via Softpedia installer.
Nextcloud version 20.0.2:
Operating system and version Linux 3.10.0-962.3.2.lve1.5.38.el7.x86_64 x86_64:
Apache or nginx version Litespeed:
PHP version 7.4.12:
The issue you are facing:
The deleted files bin has a number of files and folders. When selected and delete permanently is selected the files disappear. Upon moving to another folder or refreshing the screen all the files reappear.
When looking in the group files folder via the cPanel file manager the recycle bin folders are all empty.
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- Select all files and folders in deleted files folder.
- Select Actions > delete permanently.
- Refresh screen.
The output of your Nextcloud log in Admin > Logging:
[PHP] Error: Error: fopen(/home/aaacerto/nextclouddata/__groupfolders/trash/3/Readme.md.d1604433747): failed to open stream: No such file or directory at /home/aaacerto/docs.aaacert.org/lib/private/Files/Storage/Local.php#356 at <<closure>>
0. <<closure>>
OC\Log\ErrorHandler::onError(2, "fopen(/home/aaa ... y", "/home/aaacerto/ ... p", 356, {path: "__groupf ... "})
1. /home/aaacerto/docs.aaacert.org/lib/private/Files/Storage/Local.php line 356
fopen("/home/aaacerto/ ... 7", "r")
2. /home/aaacerto/docs.aaacert.org/lib/private/Files/Storage/Wrapper/Wrapper.php line 300
OC\Files\Storage\Local->fopen("__groupfolders/ ... 7", "r")
3. /home/aaacerto/docs.aaacert.org/apps/ransomware_protection/lib/StorageWrapper.php line 317
OC\Files\Storage\Wrapper\Wrapper->fopen("__groupfolders/ ... 7", "r")
4. /home/aaacerto/docs.aaacert.org/lib/private/Files/View.php line 1165
OCA\RansomwareProtection\StorageWrapper->fopen("__groupfolders/ ... 7", "r")
5. /home/aaacerto/docs.aaacert.org/lib/private/Files/View.php line 1001
OC\Files\View->basicOperation("fopen", "/__groupfolders ... 7", ["read"], "r")
6. /home/aaacerto/docs.aaacert.org/lib/private/Files/Node/File.php line 115
OC\Files\View->fopen("/__groupfolders ... 7", "r")
7. /home/aaacerto/docs.aaacert.org/lib/private/Preview/TXT.php line 56
OC\Files\Node\File->fopen("r")
8. /home/aaacerto/docs.aaacert.org/lib/private/Preview/GeneratorHelper.php line 63
OC\Preview\TXT->getThumbnail(OC\Files\Node\File {}, 4096, 4096)
9. /home/aaacerto/docs.aaacert.org/lib/private/Preview/Generator.php line 244
OC\Preview\GeneratorHelper->getThumbnail(OC\Preview\MarkDown {}, OC\Files\Node\File {}, 4096, 4096)
10. /home/aaacerto/docs.aaacert.org/lib/private/Preview/Generator.php line 140
OC\Preview\Generator->getMaxPreview(OC\Files\SimpleFS\SimpleFolder {}, OC\Files\Node\File {}, "text/markdown", "")
11. /home/aaacerto/docs.aaacert.org/lib/private/Preview/Generator.php line 109
OC\Preview\Generator->generatePreviews(OC\Files\Node\File {}, [{width: 128,hei ... }], "text/markdown")
12. /home/aaacerto/docs.aaacert.org/lib/private/PreviewManager.php line 190
OC\Preview\Generator->getPreview(OC\Files\Node\File {}, 128, 128, true, "fill", "text/markdown")
13. /home/aaacerto/docs.aaacert.org/apps/files_trashbin/lib/Controller/PreviewController.php line 122
OC\PreviewManager->getPreview(OC\Files\Node\File {}, 128, 128, true, "fill", "text/markdown")
14. /home/aaacerto/docs.aaacert.org/lib/private/AppFramework/Http/Dispatcher.php line 169
OCA\Files_Trashbin\Controller\PreviewController->getPreview(5347, 128, 128)
15. /home/aaacerto/docs.aaacert.org/lib/private/AppFramework/Http/Dispatcher.php line 100
OC\AppFramework\Http\Dispatcher->executeController(OCA\Files_Trashb ... {}, "getPreview")
16. /home/aaacerto/docs.aaacert.org/lib/private/AppFramework/App.php line 152
OC\AppFramework\Http\Dispatcher->dispatch(OCA\Files_Trashb ... {}, "getPreview")
17. /home/aaacerto/docs.aaacert.org/lib/private/Route/Router.php line 308
OC\AppFramework\App::main("OCA\\Files_Tras ... r", "getPreview", OC\AppFramework\ ... {}, {action: null,_r ... "})
18. /home/aaacerto/docs.aaacert.org/lib/base.php line 1008
OC\Route\Router->match("/apps/files_trashbin/preview")
19. /home/aaacerto/docs.aaacert.org/index.php line 37
OC::handleRequest()
GET /index.php/apps/files_trashbin/preview?fileId=5347&file=Public+Affairs%2FMedia+%28RAW+Pics+and+Vidoes%29%2FPhotos+and+Videos%2FBasic+CERT+Class%2FBasic+Cert+Class+2020+Aug+30%2FOriginal%2FReadme.md%2FReadme.md.d1604181308&c=1604181308
from 72.83.111.79 by pio@aaacert.org at 2020-11-20T18:19:33+00:00
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
PASTE HERE
The output of your Apache/nginx/system log in /var/log/____:
PASTE HERE