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Sorry to hear you’re facing problems
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In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version: 22.2.2
Operating system and version: Raspberry Pi OS
Apache or nginx version: Apache 2.4.25
PHP version: 7.3
The issue you are facing:
- A file is deleted,
trashbin
is empty. - A folder is deleted:
trashbin
contains the just deleted folder (only the folder, not the files in it contained)
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- Create a file
- Delete that file
- Go to
Deleted files
- Bin is empty
The output of your Nextcloud log in Admin > Logging:
Nothing is reported in the log
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'passwordsalt' => 'xyz',
'secret' => 'xyz',
'trusted_domains' =>
array (
0 => 'localhost',
11 => 'xyz',
1 => '192.168.1.2',
5 => 'nextcloudpi.local',
7 => 'nextcloudpi',
8 => 'nextcloudpi.lan',
12 => 'xyz',
3 => 'raspberrypi',
22 => '192.168.1.2',
'' => 'raspberrypi',
),
'datadirectory' => '/mnt/ncHD/nxtcd/ncdata',
'dbtype' => 'mysql',
'version' => '22.2.2.0',
'overwrite.cli.url' => 'https://raspberrypi/',
'dbname' => 'nextcloud',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'xyz',
'dbpassword' => 'xyz',
'installed' => true,
'instanceid' => 'oczcq4nkftre',
'memcache.local' => '\\OC\\Memcache\\Redis',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => '/var/run/redis/redis.sock',
'port' => 0,
'timeout' => 0.0,
'password' => 'xyz',
),
'tempdirectory' => '/mnt/ncHD/nxtcd/ncdata/tmp',
'mail_smtpmode' => 'sendmail',
'mail_smtpauthtype' => 'PLAIN',
'mail_from_address' => 'admin',
'mail_domain' => 'ownyourbits.com',
'preview_max_x' => '2048',
'preview_max_y' => '2048',
'jpeg_quality' => '60',
'overwriteprotocol' => 'https',
'maintenance' => false,
'logfile' => '/mnt/ncHD/nxtcd/ncdata/nextcloud.log',
'mail_sendmailmode' => 'smtp',
'loglevel' => '2',
'log_type' => 'file',
'trusted_proxies' =>
array (
11 => '127.0.0.1',
13 => 'raspberrypi',
14 => '',
),
'data-fingerprint' => 'xyz',
);
The output of your Apache/nginx/system log in /var/log/____
:
[19/Nov/2021:18:39:36 +0000] "DELETE /remote.php/dav/files/admin/sdfsd.md HTTP/2.0" 204 56 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:94.0) Gecko/20100101 Firefox/94.0"
[19/Nov/2021:18:39:37 +0000] "GET /index.php/apps/files/ajax/getstoragestats.php HTTP/2.0" 200 185 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:94.0) Gecko/20100101 Firefox/94.0"
[19/Nov/2021:18:39:37 +0000] "GET /index.php/apps/files/ajax/getstoragestats.php?dir=%2F HTTP/2.0" 200 227 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:94.0) Gecko/20100101 Firefox/94.0"