# Decrypt My Files

**URL:** <https://help.nextcloud.com/t/decrypt-my-files/30354>\
**Category:** ℹ️ Support\
**Tags:** nc13, encryption-server\
**Created:** [April 15, 2018, 2:19am UTC](https://help.nextcloud.com/t/decrypt-my-files/30354 "2018-04-15T02:19:51Z")\
**Posts on this page:** 1\
**Showing post:** 11

<div class="post-metadata">

**Author:** ![tflidd](https://help.nextcloud.com/letter_avatar/tflidd/32/5_5575768a8748004e209b776fc1b2916d.png) [@tflidd](https://help.nextcloud.com/u/tflidd)\
**Post date:** [April 28, 2018, 1:52pm UTC](https://help.nextcloud.com/t/decrypt-my-files/30354/11 "2018-04-28T13:52:35Z")

</div>

> [@hannes.edinger](#):
>
> maybe manually without occ?

In theory yes. You can somehow disable the signing process or disable the verification of it. I tried it a bit but didn’t get it working (I’m not a programmer, so don’t be discouraged):

> <https://github.com/nextcloud/server/issues/2206>
>
> \<!--
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> 
> This is the bug tracker for the Server component. Find other components at https://github.com/nextcloud/
> 
> For reporting potential security issues please see https://nextcloud.com/security/
> 
> To make it possible for us to help you please fill out below information carefully.
> \--\> 
> \### Steps to reproduce
> 1.Login as user
> 2.User can navigate through his uploaded files
> 3.User is capable of open or download his files
> 
> \### Expected behaviour
> Tell us what should happen
> Files should open or download without any problem
> \### Actual behaviour
> Tell us what happens instead
> Files can't download or open because are encrypted, so when the user is trying to download the, the browser is acting like you are trying to download via local.
> !\[encrypted-user-files\](https://cloud.githubusercontent.com/assets/23584872/20459201/ecfc1288-aec1-11e6-8e3f-9479e0504097.jpg)
> In other hand when user tries to open the files, browser redirect with error message "File not found" and url doesn't seems like normaly "\[domainname\]/apps/files/?dir=/\[DirectoryName\]/\[FileName\]&fileid=26" but something like this "\[domainname\]/remote.php/webdav/\[FileName\]" instead.
> \### Server configuration
> \*\*Operating system\*\*:
> CentOS 6.8
> \*\*Web server:\*\*
> VPS
> \*\*Database:\*\*
> MySQL 5.5.52
> \*\*PHP version:\*\*
> Ver. 7 (FastCGI)
> \*\*Nextcloud version:\*\* (see Nextcloud admin page)
> $OC\_Version = array(9,1,1,5);
> $OC\_VersionString = '10.0.1';
> $OC\_Edition = '';
> $OC\_Channel = 'stable';
> $OC\_VersionCanBeUpgradedFrom = array(9,0);
> $OC\_Build = '2016-09-28T13:31:28+00:00 12ec1d1e3e5d90140e2afaca8afc3727dadeca1a';
> $vendor = 'nextcloud';
> \*\*Updated from an older Nextcloud/ownCloud or fresh install:\*\*
> $OC\_Version = array(9,1,1,5);
> $OC\_VersionString = '10.0.1';
> $OC\_Edition = '';
> $OC\_Channel = 'stable';
> $OC\_VersionCanBeUpgradedFrom = array(9,0);
> $OC\_Build = '2016-09-28T13:31:28+00:00 12ec1d1e3e5d90140e2afaca8afc3727dadeca1a';
> $vendor = 'nextcloud';
> \*\*Where did you install Nextcloud from:\*\*
> The previous version was downloaded from the official website of nextcloud.
> The update, i 'm not sure!
> \*\*Signing status:\*\*
> \<details\>
> Login as admin user into your Nextcloud and access 
> http://example.com/index.php/settings/integrity/failed 
> paste the results here.
> No errors have been found.
> \</details\>
> 
> \*\*List of activated apps:\*\*
> \<details\>
> If you have access to your command line run e.g.:
> sudo -u www-data php occ app:list
> from within your Nextcloud installation folder:
> Enabled:
> - activity: 2.3.2
> - comments: 1.0.0
> - dav: 1.0.0
> - encryption: 1.3.1
> - federatedfilesharing: 1.0.1
> - federation: 1.0.1
> - files: 1.5.2
> - files\_pdfviewer: 0.8.1
> - files\_reader: 0.7.2
> - files\_sharing: 1.0.0
> - files\_texteditor: 2.1
> - files\_trashbin: 1.0.0
> - files\_versions: 1.3.0
> - files\_videoplayer: 0.9.8
> - firstrunwizard: 1.1
> - gallery: 15.0.0
> - notifications: 0.3.0
> - password\_policy: 1.0.0
> - provisioning\_api: 1.0.0
> - serverinfo: 1.1.1
> - survey\_client: 0.1.5
> - systemtags: 1.0.2
> - templateeditor: 0.1
> - theming: 1.0.1
> - updatenotification: 1.0.1
> - workflowengine: 1.0.1
> Disabled:
> - admin\_audit
> - audioplayer
> - calendar
> - contacts
> - external
> - files\_accesscontrol
> - files\_automatedtagging
> - files\_external
> - files\_retention
> - music
> - quicknotes
> - registration
> - tasks
> - user\_external
> - user\_ldap
> - user\_saml
> \</details\>
> 
> \*\*The content of config/config.php:\*\*
> \<details\>
> If you have access to your command line run e.g.:
> sudo -u www-data php occ config:list system
> from within your Nextcloud installation folder:
> {
> "system": {
> "instanceid": "ocieaexjlsza",
> "passwordsalt": "\*\*\*REMOVED SENSITIVE VALUE\*\*\*",
> "secret": "\*\*\*REMOVED SENSITIVE VALUE\*\*\*",
> "trusted\_domains": \[
> "cloud.paragonmm.gr",
> "www.cloud.paragonmm.gr"
> \],
> "datadirectory": "\\/var\\/www\\/vhosts\\/paragonmm.gr\\/cloud.paragonmm.gr\\/data",
> "overwrite.cli.url": "https:\\/\\/cloud.paragonmm.gr",
> "dbtype": "mysql",
> "version": "9.1.0.16",
> "dbname": "paragonm\_cloud",
> "dbhost": "localhost:3306",
> "dbtableprefix": "oc\_",
> "dbuser": "\*\*\*REMOVED SENSITIVE VALUE\*\*\*",
> "dbpassword": "\*\*\*REMOVED SENSITIVE VALUE\*\*\*",
> "logtimezone": "UTC",
> "installed": true,
> "singleuser": false
> }
> }
> \</details\>
> 
> \*\*Are you using external storage, if yes which one:\*\* local/smb/sftp/...
> NO
> \*\*Are you using encryption:\*\* yes/no
> YES
> \*\*Are you using an external user-backend, if yes which one:\*\* LDAP/ActiveDirectory/Webdav/...
> NO
> \</details\>
> 
> \### Client configuration
> \*\*Browser:\*\*
> Mozilla / Chrome
> \*\*Operating system:\*\*
> Windows 10
> \### Logs
> \#### Web server error log
> \<details\>
> \<summary\>Web server error log\</summary\>
> 2016-11-20 01:21:49	Error	37.6.0.230	500	GET /remote.php/webdav/%CE%91%CE%9D%CE%91%CE%9A%CE%9F%CE%99%CE%9D%CE%A9%CE%A3%CE%97.doc HTTP/1.1 Mozilla/5.0 (Windows NT 10.0; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0	9.44 K	Apache access
> \</details\>

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