Support intro
Sorry to hear you’re facing problems 
help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can 
Nextcloud version (eg, 12.0.2): 14.0.4.2
Operating system and version (eg, Ubuntu 17.04): Alpine Linux 3.8
Apache or nginx version (eg, Apache 2.4.25): 1.14.1
PHP version (eg, 7.1): 7.2.12
The issue you are facing:
Failing to connect external storage using WebDAV.
The external storage provider is 1und1.
I can mount this WebDAV storage w/o issues in Windows as a network share.
Is this the first time you’ve seen this error? (Y/N): y
Steps to replicate it:
- Settings
- Admin
- External Storage
- Select type “WebDAV”
The output of your Nextcloud log in Admin > Logging:
empty
The output of your Apache/nginx/system log in /var/log/____:
empty
Question:
How can I debug this issue in order to identify the root cause?
