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Sorry to hear you’re facing problems. 
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Getting help
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The Basics
- Nextcloud Server version (e.g., 29.x.x):
31.0.9
- Operating system and version (e.g., Ubuntu 24.04):
Ubuntu
- Web server and version (e.g, Apache 2.4.25):
replace me
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
AIO via Docker
Summary of the issue you are facing:
Hi
I have in the past enabled the community container for facerecognition, to try it. Conclusion was that I will stick with Regognize, so i deactivated the community container and deleted the app in the Nextcloud interface.
Currently i face two issues:
- In the Photos app, under persons, there is a “person” faces. I dont know how i can delet this placeholder.
- If i click on any person in the photos app, no photo comes up. I see the faces on the persons screen, but once a person is selected, no photo will appear. I use also memories, there is no issue at all.
My assumption is that I did not deinstall facerecognition correct.
Kind regards
Log entries
in the protocoll tab, if found the following entry:
Nextcloud
[PHP] Warnung: Undefined property: OCA\Recognize\Db\FaceDetectionWithTitle::$vector at /var/www/html/custom_apps/recognize/lib/Db/FaceDetection.php#72
PROPFIND /remote.php/dav/recognize/"User"/unassigned-faces/
[no app in context] Fehlersuche: OCA\Photos\Controller\PreviewController::index uses the @NoCSRFRequired annotation and should use the #[OCP\AppFramework\Http\Attribute\NoCSRFRequired] attribute instead
GET /apps/photos/api/v1/preview/undefined?x=512&y=512
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
PASTE HERE
Apps
The output of occ app:list (if possible).
Enabled:
-
activity: 4.0.0
-
admin_audit: 1.21.0
-
app_api: 5.0.2
-
bruteforcesettings: 4.0.0
-
calendar: 5.5.7
-
circles: 31.0.0
-
cloud_federation_api: 1.14.0
-
comments: 1.21.0
-
contacts: 7.3.4
-
contactsinteraction: 1.12.0
-
dashboard: 7.11.0
-
dav: 1.33.0
-
end_to_end_encryption: 1.17.0
-
external: 6.0.2
-
federatedfilesharing: 1.21.0
-
federation: 1.21.0
-
files: 2.3.1
-
files_antivirus: 6.0.7
-
files_downloadlimit: 4.0.0
-
files_fulltextsearch: 31.0.0
-
files_pdfviewer: 4.0.0
-
files_reminders: 1.4.0
-
files_sharing: 1.23.1
-
files_trashbin: 1.21.0
-
files_versions: 1.24.0
-
firstrunwizard: 4.0.0
-
fulltextsearch: 31.0.0
-
fulltextsearch_elasticsearch: 31.0.0
-
geoblocker: 0.5.18
-
groupfolders: 19.1.7
-
imageconverter: 2.0.5
-
logreader: 4.0.0
-
lookup_server_connector: 1.19.0
-
mail: 5.5.9
-
memories: 7.7.0
-
nextcloud-aio: 0.8.0
-
nextcloud_announcements: 3.0.0
-
notes: 4.12.3
-
notifications: 4.0.0
-
notify_push: 1.2.0
-
oauth2: 1.19.1
-
occweb: 0.2.3
-
password_policy: 3.0.0
-
photos: 4.0.0
-
previewgenerator: 5.10.0
-
privacy: 3.0.0
-
profile: 1.0.0
-
provisioning_api: 1.21.0
-
recognize: 9.0.7
-
recommendations: 4.0.0
-
related_resources: 2.0.0
-
richdocuments: 8.7.6
-
serverinfo: 3.0.0
-
settings: 1.14.0
-
sharebymail: 1.21.0
-
spreed: 21.1.5
-
support: 3.0.0
-
survey_client: 3.0.0
-
suspicious_login: 9.0.1
-
systemtags: 1.21.1
-
tasks: 0.16.1
-
text: 5.0.0
-
theming: 2.6.1
-
twofactor_backupcodes: 1.20.0
-
twofactor_nextcloud_notification: 5.0.0
-
twofactor_totp: 13.0.0-dev.0
-
updatenotification: 1.21.0
-
user_migration: 8.0.0
-
user_status: 1.11.0
-
viewer: 4.0.0
-
weather_status: 1.11.0
-
webhook_listeners: 1.2.0
-
workflowengine: 2.13.0
Disabled:
-
context_chat: 4.5.0 (installed 4.5.0)
-
encryption: 2.19.0 (installed 2.19.0)
-
files_external: 1.23.0 (installed 1.23.0)
-
forms: 5.2.1 (installed 5.2.1)
-
integration_openai: 3.7.1 (installed 3.7.1)
-
limit_login_to_ip: 4.2.0 (installed 4.2.0)
-
snappymail: 2.38.2 (installed 2.38.2)
-
user_ldap: 1.22.0