# Curl didn't produce a 200 status, is appstore reachable? **URL:** \ **Category:** ℹ️ Support\ **Tags:** update\_problems, nc30, docker-desktop, aio\ **Created:** [March 29, 2025, 2:58pm UTC](https://help.nextcloud.com/t/curl-didnt-produce-a-200-status-is-appstore-reachable/221368 "2025-03-29T14:58:28Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![cinquiry.k62](https://help.nextcloud.com/letter_avatar/cinquiry.k62/32/5_5575768a8748004e209b776fc1b2916d.png) [@cinquiry.k62](https://help.nextcloud.com/u/cinquiry.k62)\ **Post date:** [March 29, 2025, 2:58pm UTC](https://help.nextcloud.com/t/curl-didnt-produce-a-200-status-is-appstore-reachable/221368/1 "2025-03-29T14:58:28Z")
> **Support intro** > > ## Sorry to hear you’re facing problems. 🙁 > > _The community help forum ([help.nextcloud.com](http://help.nextcloud.com)) is for home and non-enterprise users. Support is provided by other community members on a best effort / “as available” basis. All of those responding are **volunteering their time to help you.** _ > > **If you’re using Nextcloud in a business/critical setting, paid and SLA-based support services can be accessed via [portal.nextcloud.com](http://portal.nextcloud.com) where Nextcloud engineers can help ensure your business keeps running smoothly.** > > ## Getting help > > In order to help you as efficiently (and quickly!) as possible, please fill in as much of the below requested information as you can. > > **Before clicking submit** : Please check if your query is already addressed via the following resources: > > - [Official documentation](https://docs.nextcloud.com) (searchable and regularly updated) > - [How to topics and FAQs](https://help.nextcloud.com/c/how-to-faqs/9) > - [Forum search](https://help.nextcloud.com/search) > > (Utilizing these existing resources is typically faster. It also helps reduce the load on our generous volunteers while elevating the signal to noise ratio of the forums otherwise arising from the same queries being posted repeatedly). Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. ❤ ## The Basics - Nextcloud Server version _(e.g., 29.x.x)_: - `Nextcloud Hub 9 (30.0.6)` - Operating system and version _(e.g., Ubuntu 24.04)_: - `Linux 5.15.167.4-microsoft-standard-WSL2 x86\_64 - Web server and version _(e.g, Apache 2.4.25)_: - Latest aio release - Reverse proxy and version \_(e.g. nginx 1.27.2) - Latest aio release - PHP version _(e.g, 8.3)_: - Latest aio release - Is this the first time you’ve seen this error? (Yes / No): - Yes - When did this problem seem to first start? - Three days ago - Installation method _(e.g. AlO, NCP, Bare Metal/Archive, etc.)_ - AIO - Are you using CloudfIare, mod\_security, or similar? _(Yes / No)_ - No ### Summary of the issue you are facing: Updated Docker Desktop to 4.39.0 (184744) Shortly after received a message that there was a new release of AIO - 10.. something I stopped all containers via the AIO interface and applied the master and container updates. After nothing came up… it is stuck trying to start Nextcloud container, Redis and DB are the only ones that come up. Log for Nextcloud has this in it: Curl didn’t produce a 200 status, is appstore reachable? Over and over into infinity…all I can to is force a stop to the containers and if I try again, same issue. I can go back to a backup from three days ago and it seems OK, but then at some point NC goes down for the same reason. This instance is very stable and has been up for two years, I have been keeping up with all the updates. I am aware of this: [Aio-nextcloud fails to connect to appstore](https://help.nextcloud.com/t/aio-nextcloud-fails-to-connect-to-appstore/157306), but it seems this is from a while ago and I have rebuilt from mastercontainer pull in the last year… ### Steps to replicate it (hint: details matter!): 1. See above 2. 3. ### Log entries Curl didn’t produce a 200 status, is appstore reachable? #### Nextcloud Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the _Copy raw_ option from _Administration settings-\>Logging_ screen or from your `nextcloud.log` located in your data directory). Feel free to use a pastebin/gist service if necessary. ```auto PASTE HERE ``` #### Web Browser If the problem is related to the Web interface, open your browser inspector _Console_ and _Network_ tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear. ```auto PASTE ``` #### Web server / Reverse Proxy The output of your Apache/nginx/system log in `/var/log/ ____ `: ```auto PASTE HERE ``` ### Configuration #### Nextcloud The output of `occ config:list system` or similar is best, but, if not possible, the contents of your `config.php` file from `/path/to/nextcloud` is fine (make sure to remove any identifiable information!): ```auto PASTE HERE ``` #### Apps The output of `occ app:list` (if possible). ### Tips for increasing the likelihood of a response - Use the `preformatted text` formatting option in the editor for all log entries and configuration output. - If screenshots are useful, feel free to include them. - If possible, also include key error output in text form so it can be searched for. - Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you. ---
**Author:** ![SysKeeper](https://help.nextcloud.com/letter_avatar/syskeeper/32/5_5575768a8748004e209b776fc1b2916d.png) [@SysKeeper](https://help.nextcloud.com/u/SysKeeper)\ **Post date:** [March 29, 2025, 3:07pm UTC](https://help.nextcloud.com/t/curl-didnt-produce-a-200-status-is-appstore-reachable/221368/2 "2025-03-29T15:07:02Z")
Is there a firewall infront of your instance, blocking access ? can you please post the full/raw log entry ? ---
**Author:** ![cinquiry.k62](https://help.nextcloud.com/letter_avatar/cinquiry.k62/32/5_5575768a8748004e209b776fc1b2916d.png) [@cinquiry.k62](https://help.nextcloud.com/u/cinquiry.k62)\ **Post date:** [March 29, 2025, 6:55pm UTC](https://help.nextcloud.com/t/curl-didnt-produce-a-200-status-is-appstore-reachable/221368/3 "2025-03-29T18:55:43Z")
Hi, thanks for the quick response. I did not realize that restoring the backup would wipe the Nextcloud log (makes sense it would). All I have is the final recursive error message. " [Curl didn’t produce a 200 status, is appstore reachable?" I find it very odd that failing to access the appstore is a single point of failure to start the entire instance… I will have to wait until this starts again, or if I am asked to upgrade, as was the case when this started… Yes, there is a Ubiquity UDM firewall in front of the instance, nothing has changed with the appliance or its config in months… what has changed in the latest AIO release to cause this? Thanks. ---
**Author:** ![cinquiry.k62](https://help.nextcloud.com/letter_avatar/cinquiry.k62/32/5_5575768a8748004e209b776fc1b2916d.png) [@cinquiry.k62](https://help.nextcloud.com/u/cinquiry.k62)\ **Post date:** [March 29, 2025, 9:15pm UTC](https://help.nextcloud.com/t/curl-didnt-produce-a-200-status-is-appstore-reachable/221368/4 "2025-03-29T21:15:42Z")
I think I located the issue… Is the App Store on a server in Finland? If so, I had region blocked the country - call me paranoid, as I was getting a lot of unwanted traffic from there… Seems I am able to get to the app store pretty well now. ---
**Author:** ![system](https://help.nextcloud.com/user_avatar/help.nextcloud.com/system/32/29333_2.png) [@system](https://help.nextcloud.com/u/system)\ **Post date:** [April 6, 2025, 9:16pm UTC](https://help.nextcloud.com/t/curl-didnt-produce-a-200-status-is-appstore-reachable/221368/5 "2025-04-06T21:16:29Z")
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