# Created new account, but verify Nextcloud account fails

**URL:** <https://help.nextcloud.com/t/created-new-account-but-verify-nextcloud-account-fails/170234>\
**Category:** 🗃️ Hosting providers\
**Created:** [September 15, 2023, 10:33pm UTC](https://help.nextcloud.com/t/created-new-account-but-verify-nextcloud-account-fails/170234 "2023-09-15T22:33:35Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![toniot](https://help.nextcloud.com/letter_avatar/toniot/32/5_5575768a8748004e209b776fc1b2916d.png) [@toniot](https://help.nextcloud.com/u/toniot)\
**Post date:** [September 15, 2023, 10:33pm UTC](https://help.nextcloud.com/t/created-new-account-but-verify-nextcloud-account-fails/170234/1 "2023-09-15T22:33:35Z")

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I’ve created a new account using Tab.Digital, then I’ve received the email to verify the account.  
When I press the link to verify the email address, I get a message of suspect link by “safer with google”.  
I open the link and I get a “Token is invalid” message by NextCloud.  
How can I solve?

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<div class="post-metadata">

**Author:** ![tflidd](https://help.nextcloud.com/letter_avatar/tflidd/32/5_5575768a8748004e209b776fc1b2916d.png) [@tflidd](https://help.nextcloud.com/u/tflidd)\
**Post date:** [September 20, 2023, 11:51am UTC](https://help.nextcloud.com/t/created-new-account-but-verify-nextcloud-account-fails/170234/2 "2023-09-20T11:51:16Z")

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You will probably have to contact their customer support. Even if there is a problem with an app or something, you’ll probably need to be admin in order to fix this.