When creating a new user I:
- Enter the username
- Enter the display name
- Enter the password
- Enter the email address
- Enter their group
- Click the Check Mark icon “Create a New User”
The User is created and displayed on the Admin’s USers page, but the user’s record doesn’t populate with an/the email address and thus it doesn’t send the new user Welcome email to the new user.
I’ve only been creating “dummy” test accounts, but when I log into those accounts, they don’t have an email address on their personal info page.
I’m at a loss as to why this is happening. Does anyone have an insight into this?