[details=“Support intro”]
Nextcloud version (eg, 20.0.5): 22.2.3 from 21.0.7
Operating system and version (eg, Ubuntu 20.04): web server on IONOS
Apache or nginx version (eg, Apache 2.4.25): Apache (don’t know more, sorry)
PHP version (eg, 7.4): 7.3
The issue you are facing:
I have a big problem, after upgrde from 21.0.7 to 22.2.3 through web updater I can’t login, even I can’t see the login web, only this mesagge:
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- Try to enter to the web
- Upload all the files by ftp
- Always the same
The output of your Nextcloud log in Admin > Logging:
> {"reqId":"X752jkg31A-xX-@Q9wzhvQAAAAk","level":2,"time":"2020-11-25T15:21:50+00:00","remoteAddr":"37.15.122.142","user":"--","app":"no app in context","method":"GET","url":"/nextcloud/","message":"Could not detect any host in https:///nextcloud/data/htaccesstest.txt","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:83.0) Gecko/20100101 Firefox/83.0","version":""}
> {"reqId":"X752jkg31A-xX-@Q9wzhvQAAAAk","level":2,"time":"2020-11-25T15:21:50+00:00","remoteAddr":"37.15.122.142","user":"--","app":"no app in context","method":"GET","url":"/nextcloud/","message":"Could not detect any host in http:///nextcloud/data/htaccesstest.txt","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:83.0) Gecko/20100101 Firefox/83.0","version":""}
> {"reqId":"X752jkg31A-xX-@Q9wzhvQAAAAk","level":3,"time":"2020-11-25T15:21:51+00:00","remoteAddr":"37.15.122.142","user":"--","app":"jsresourceloader","method":"GET","url":"/nextcloud/","message":"Could not find resource js/setup.js to load","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:83.0) Gecko/20100101 Firefox/83.0","version":""}
> {"reqId":"X7525piiihiwcXIwbohhfwAAAAc","level":2,"time":"2020-11-25T15:23:18+00:00","remoteAddr":"37.15.122.142","user":"--","app":"no app in context","method":"POST","url":"/nextcloud/index.php","message":"Could not detect any host in https:///nextcloud/data/htaccesstest.txt","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:83.0) Gecko/20100101 Firefox/83.0","version":""}
> {"reqId":"X7525piiihiwcXIwbohhfwAAAAc","level":2,"time":"2020-11-25T15:23:18+00:00","remoteAddr":"37.15.122.142","user":"--","app":"no app in context","method":"POST","url":"/nextcloud/index.php","message":"Could not detect any host in http:///nextcloud/data/htaccesstest.txt","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:83.0) Gecko/20100101 Firefox/83.0","version":""}
> {"reqId":"X7525piiihiwcXIwbohhfwAAAAc","level":3,"time":"2020-11-25T15:23:18+00:00","remoteAddr":"37.15.122.142","user":"--","app":"jsresourceloader","method":"POST","url":"/nextcloud/index.php","message":"Could not find resource js/setup.js to load","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:83.0) Gecko/20100101 Firefox/83.0","version":"20.0.2.2"}
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
> <?php
> $CONFIG = array (
> 'instanceid' => 'oct6xcvcqnsa',
> 'passwordsalt' => 'x',
> 'secret' => 'x',
> 'trusted_domains' =>
> array (
> 0 => 'www.singulargreen.com',
> ),
> 'datadirectory' => '/homepages/2/d546902342/htdocs/nextcloud_data',
> 'dbtype' => 'mysql',
> 'version' => '22.2.2.0',
> 'overwrite.cli.url' => 'https://www.singulargreen.com/nextcloud',
> 'dbname' => 'x',
> 'dbhost' => 'x',
> 'dbport' => '',
> 'dbtableprefix' => 'oc_',
> 'mysql.utf8mb4' => true,
> 'dbuser' => 'x',
> 'dbpassword' => x',
> 'installed' => true,
> 'mail_from_address' => 'info',
> 'mail_smtpmode' => 'smtp',
> 'mail_sendmailmode' => 'smtp',
> 'mail_domain' => 'singulargreen.com',
> 'mail_smtpsecure' => 'tls',
> 'mail_smtpauth' => 1,
> 'mail_smtphost' => 'smtp.1und1.de',
> 'mail_smtpport' => '587',
> 'mail_smtpname' => 'info@singulargreen.com',
> 'mail_smtppassword' => 'x',
> 'app_install_overwrite' =>
> array (
> 0 => 'files_external_dropbox',
> ),
> 'maintenance' => false,
> 'theme' => '',
> 'loglevel' => 0,
> 'updater.secret' => 'x',
> );
The output of your Apache/nginx/system log in /var/log/____
:
I can't acces to that file.
Please, any idea for put it on again?
Thanks a lot.