Nextcloud version (eg, 18.0.2): 188.8.131.52
Operating system and version (eg, Ubuntu 20.04): raspbian / nextcloud-pi, kernel 5.4.79-v7l+ on a rpi4
Apache or nginx version (eg, Apache 2.4.25): Apache/2.4.38 (Raspbian)
PHP version (eg, 7.1): PHP 7.3.19-1~deb10u1
phone: pixel 3a
android nextcloud client: 3.14.1
The issue you are facing:
Since recently, potentially since the upgrade to android 11?, my phone’s nextcloud client does not connect to my nextcloud pi server anymore. All I get is “Testing connection…” followed by “Could not find host” (when trying to create a new account). I completely removed the app, wiped the cache and all - still to no avail. This used to work fine previously and I’m totally stumped as to what’s going on.
I tried with another server (demo1.nextcloud.com) and it seems to work.
I tried the android app “Ping & Net” and it can properly lookup my nextcloud server just fine. I can also use a browser like firefox or chrome on the phone to access the nextcloud instance.
Some more notes:
- the iOS phone client works just fine
- it also works just fine using the linux desktop client
Is this the first time you’ve seen this error? (Y/N): yes, but it’s been bugging me for days.
Steps to replicate it: just start the nextcloud app and try to login to my nextcloud pi server.
I’m not attaching any logs, as both the nextcloud log as well as the apache2 access log don’t show any activity when I try to connect from the nextcloud android app to my server - it seems like DNS resolution fails early - which is all the more strange as it works fine with other apps on the same phone.
Can someone please tell me how to get more debug information from the android nextcloud client? I’d say the problem is on that side. I’m also fine with sharing the host address with a developer. (Kevin O, are you reading this? Hey!)