Could not establish connection to the Collabora Online server. Please help me

ℹ️ Support
1

Nextcloud version (eg, 20.0.5): 22.1.1.2
Operating system and version (eg, Ubuntu 20.04): Ubuntu 20.04
Apache or nginx version (eg, Apache 2.4.25): Apache2
PHP version (eg, 7.4): Php 7.4

The issue you are facing:
I cannot connect to the Collabora Online server
image

Is this the first time you’ve seen this error? (Y/N):N

Steps to replicate it:

  1. Install Nextcloud
  2. Install the code using php occ app:install richdocumentscode
  3. try to configure

The output of your Nextcloud log in Admin > Logging:
(If I may say the nextcloud.log is not helpful very full and over data)

{"reqId":"oC7xCtHtR6OeP1u0Gzlw","level":3,"time":"2021-10-26T00:31:41+00:00","remoteAddr":"192.168.1.200","user":"nsturtz","app":"PHP","method":"GET","url":"/apps/dashboard/","message":"unlink(/data/appdata_oc3tm5lty863/css/user_status/872c-7963-user-status-menu.css): No such file or directory at /home/cloud/public_html/lib/private/Files/Storage/Local.php#291","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/94.0.4606.81 Safari/537.36","version":"22.1.1.2","exception":{"Exception":"Error","Message":"unlink(/data/appdata_oc3tm5lty863/css/user_status/872c-7963-user-status-menu.css): No such file or directory at /home/cloud/public_html/lib/private/Files/Storage/Local.php#291","Code":0,"Trace":[{"function":"onError","class":"OC\\Log\\ErrorHandler","type":"::"},{"file":"/home/cloud/public_html/lib/private/Files/Storage/Local.php","line":291,"function":"unlink"},{"file":"/home/cloud/public_html/lib/private/Files/Storage/Wrapper/Wrapper.php","line":268,"function":"unlink","class":"OC\\Files\\Storage\\Local","type":"->"},{"function":"unlink","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/home/cloud/public_html/apps/files_trashbin/lib/Storage.php","line":193,"function":"call_user_func"},{"file":"/home/cloud/public_html/apps/files_trashbin/lib/Storage.php","line":102,"function":"doDelete","class":"OCA\\Files_Trashbin\\Storage","type":"->"},{"file":"/home/cloud/public_html/apps/files_accesscontrol/lib/StorageWrapper.php","line":195,"function":"unlink","class":"OCA\\Files_Trashbin\\Storage","type":"->"},{"file":"/home/cloud/public_html/lib/private/Files/Storage/Wrapper/Wrapper.php","line":268,"function":"unlink","class":"OCA\\FilesAccessControl\\StorageWrapper","type":"->"},{"file":"/home/cloud/public_html/apps/ransomware_protection/lib/StorageWrapper.php","line":263,"function":"unlink","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/home/cloud/public_html/lib/private/Files/View.php","line":1171,"function":"unlink","class":"OCA\\RansomwareProtection\\StorageWrapper","type":"->"},{"file":"/home/cloud/public_html/lib/private/Files/View.php","line":728,"function":"basicOperation","class":"OC\\Files\\View","type":"->"},{"file":"/home/cloud/public_html/lib/private/Files/Node/File.php","line":131,"function":"unlink","class":"OC\\Files\\View","type":"->"},{"file":"/home/cloud/public_html/lib/private/Files/SimpleFS/SimpleFile.php","line":149,"function":"delete","class":"OC\\Files\\Node\\File","type":"->"},{"file":"/home/cloud/public_html/lib/private/Template/SCSSCacher.php","line":397,"function":"delete","class":"OC\\Files\\SimpleFS\\SimpleFile","type":"->"},{"file":"/home/cloud/public_html/lib/private/Template/SCSSCacher.php","line":289,"function":"resetCache","class":"OC\\Template\\SCSSCacher","type":"->"},{"file":"/home/cloud/public_html/lib/private/Template/SCSSCacher.php","line":153,"function":"variablesChanged","class":"OC\\Template\\SCSSCacher","type":"->"},{"file":"/home/cloud/public_html/lib/private/Template/CSSResourceLocator.php","line":110,"function":"process","class":"OC\\Template\\SCSSCacher","type":"->"},{"file":"/home/cloud/public_html/lib/private/Template/CSSResourceLocator.php","line":62,"function":"cacheAndAppendScssIfExist","class":"OC\\Template\\CSSResourceLocator","type":"->"},{"file":"/home/cloud/public_html/lib/private/Template/ResourceLocator.php","line":78,"function":"doFind","class":"OC\\Template\\CSSResourceLocator","type":"->"},{"file":"/home/cloud/public_html/lib/private/TemplateLayout.php","line":339,"function":"find","class":"OC\\Template\\ResourceLocator","type":"->"},{"file":"/home/cloud/public_html/lib/private/TemplateLayout.php","line":247,"function":"findStylesheetFiles","class":"OC\\TemplateLayout","type":"::"},{"file":"/home/cloud/public_html/lib/private/legacy/OC_Template.php","line":182,"function":"__construct","class":"OC\\TemplateLayout","type":"->"},{"file":"/home/cloud/public_html/lib/public/AppFramework/Http/TemplateResponse.php","line":204,"function":"fetchPage","class":"OC_Template","type":"->"},{"file":"/home/cloud/public_html/lib/private/AppFramework/Http/Dispatcher.php","line":171,"function":"render","class":"OCP\\AppFramework\\Http\\TemplateResponse","type":"->"},{"file":"/home/cloud/public_html/lib/private/AppFramework/App.php","line":156,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/cloud/public_html/lib/private/Route/Router.php","line":301,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/home/cloud/public_html/lib/base.php","line":1000,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/home/cloud/public_html/index.php","line":36,"function":"handleRequest","class":"OC","type":"::"}],"File":"/home/cloud/public_html/lib/private/Log/ErrorHandler.php","Line":92,"CustomMessage":"--"}}
{"reqId":"PNvj38h2calIWPqYwuju","level":3,"time":"2021-10-26T00:31:42+00:00","remoteAddr":"192.168.1.200","user":"nsturtz","app":"PHP","method":"GET","url":"/svg/collectives/sort-by-alpha?color=f2f2f2&v=1","message":"unlink(/data/appdata_oc3tm5lty863/css/user_status/872c-7963-user-status-menu.css.deps): No such file or directory at /home/cloud/public_html/lib/private/Files/Storage/Local.php#291","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/94.0.4606.81 Safari/537.36","version":"22.1.1.2","exception":{"Exception":"Error","Message":"unlink(/data/appdata_oc3tm5lty863/css/user_status/872c-7963-user-status-menu.css.deps): No such file or directory at /home/cloud/public_html/lib/private/Files/Storage/Local.php#291","Code":0,"Trace":[{"function":"onError","class":"OC\\Log\\ErrorHandler","type":"::"},{"file":"/home/cloud/public_html/lib/private/Files/Storage/Local.php","line":291,"function":"unlink"},{"file":"/home/cloud/public_html/lib/private/Files/Storage/Wrapper/Wrapper.php","line":268,"function":"unlink","class":"OC\\Files\\Storage\\Local","type":"->"},{"function":"unlink","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/home/cloud/public_html/apps/files_trashbin/lib/Storage.php","line":193,"function":"call_user_func"},{"file":"/home/cloud/public_html/apps/files_trashbin/lib/Storage.php","line":102,"function":"doDelete","class":"OCA\\Files_Trashbin\\Storage","type":"->"},{"file":"/home/cloud/public_html/apps/files_accesscontrol/lib/StorageWrapper.php","line":195,"function":"unlink","class":"OCA\\Files_Trashbin\\Storage","type":"->"},{"file":"/home/cloud/public_html/lib/private/Files/Storage/Wrapper/Wrapper.php","line":268,"function":"unlink","class":"OCA\\FilesAccessControl\\StorageWrapper","type":"->"},{"file":"/home/cloud/public_html/apps/ransomware_protection/lib/StorageWrapper.php","line":263,"function":"unlink","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/home/cloud/public_html/lib/private/Files/View.php","line":1171,"function":"unlink","class":"OCA\\RansomwareProtection\\StorageWrapper","type":"->"},{"file":"/home/cloud/public_html/lib/private/Files/View.php","line":728,"function":"basicOperation","class":"OC\\Files\\View","type":"->"},{"file":"/home/cloud/public_html/lib/private/Files/Node/File.php","line":131,"function":"unlink","class":"OC\\Files\\View","type":"->"},{"file":"/home/cloud/public_html/lib/private/Files/SimpleFS/SimpleFile.php","line":149,"function":"delete","class":"OC\\Files\\Node\\File","type":"->"},{"file":"/home/cloud/public_html/lib/private/Template/SCSSCacher.php","line":397,"function":"delete","class":"OC\\Files\\SimpleFS\\SimpleFile","type":"->"},{"file":"/home/cloud/public_html/lib/private/Template/SCSSCacher.php","line":289,"function":"resetCache","class":"OC\\Template\\SCSSCacher","type":"->"},{"file":"/home/cloud/public_html/lib/private/Template/SCSSCacher.php","line":153,"function":"variablesChanged","class":"OC\\Template\\SCSSCacher","type":"->"},{"file":"/home/cloud/public_html/lib/private/Template/CSSResourceLocator.php","line":110,"function":"process","class":"OC\\Template\\SCSSCacher","type":"->"},{"file":"/home/cloud/public_html/lib/private/Template/CSSResourceLocator.php","line":62,"function":"cacheAndAppendScssIfExist","class":"OC\\Template\\CSSResourceLocator","type":"->"},{"file":"/home/cloud/public_html/lib/private/Template/ResourceLocator.php","line":78,"function":"doFind","class":"OC\\Template\\CSSResourceLocator","type":"->"},{"file":"/home/cloud/public_html/lib/private/TemplateLayout.php","line":339,"function":"find","class":"OC\\Template\\ResourceLocator","type":"->"},{"file":"/home/cloud/public_html/lib/private/TemplateLayout.php","line":247,"function":"findStylesheetFiles","class":"OC\\TemplateLayout","type":"::"},{"file":"/home/cloud/public_html/lib/private/legacy/OC_Template.php","line":182,"function":"__construct","class":"OC\\TemplateLayout","type":"->"},{"file":"/home/cloud/public_html/lib/public/AppFramework/Http/TemplateResponse.php","line":204,"function":"fetchPage","class":"OC_Template","type":"->"},{"file":"/home/cloud/public_html/lib/private/AppFramework/Http/Dispatcher.php","line":171,"function":"render","class":"OCP\\AppFramework\\Http\\TemplateResponse","type":"->"},{"file":"/home/cloud/public_html/lib/private/AppFramework/App.php","line":156,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/cloud/public_html/lib/private/Route/Router.php","line":301,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/home/cloud/public_html/lib/base.php","line":1000,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/home/cloud/public_html/index.php","line":36,"function":"handleRequest","class":"OC","type":"::"}],"File":"/home/cloud/public_html/lib/private/Log/ErrorHandler.php","Line":92,"CustomMessage":"--"}}
{"reqId":"PNvj38h2calIWPqYwuju","level":3,"time":"2021-10-26T00:31:42+00:00","remoteAddr":"192.168.1.200","user":"nsturtz","app":"PHP","method":"GET","url":"/svg/collectives/sort-by-alpha?color=f2f2f2&v=1","message":"unlink(/data/appdata_oc3tm5lty863/css/user_status/872c-7963-user-status-menu.css.gzip): No such file or directory at /home/cloud/public_html/lib/private/Files/Storage/Local.php#291","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/94.0.4606.81 Safari/537.36","version":"22.1.1.2","exception":{"Exception":"Error","Message":"unlink(/data/appdata_oc3tm5lty863/css/user_status/872c-7963-user-status-menu.css.gzip): No such file or directory at /home/cloud/public_html/lib/private/Files/Storage/Local.php#291","Code":0,"Trace":[{"function":"onError","class":"OC\\Log\\ErrorHandler","type":"::"},{"file":"/home/cloud/public_html/lib/private/Files/Storage/Local.php","line":291,"function":"unlink"},{"file":"/home/cloud/public_html/lib/private/Files/Storage/Wrapper/Wrapper.php","line":268,"function":"unlink","class":"OC\\Files\\Storage\\Local","type":"->"},{"function":"unlink","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/home/cloud/public_html/apps/files_trashbin/lib/Storage.php","line":193,"function":"call_user_func"},{"file":"/home/cloud/public_html/apps/files_trashbin/lib/Storage.php","line":102,"function":"doDelete","class":"OCA\\Files_Trashbin\\Storage","type":"->"},{"file":"/home/cloud/public_html/apps/files_accesscontrol/lib/StorageWrapper.php","line":195,"function":"unlink","class":"OCA\\Files_Trashbin\\Storage","type":"->"},{"file":"/home/cloud/public_html/lib/private/Files/Storage/Wrapper/Wrapper.php","line":268,"function":"unlink","class":"OCA\\FilesAccessControl\\StorageWrapper","type":"->"},{"file":"/home/cloud/public_html/apps/ransomware_protection/lib/StorageWrapper.php","line":263,"function":"unlink","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/home/cloud/public_html/lib/private/Files/View.php","line":1171,"function":"unlink","class":"OCA\\RansomwareProtection\\StorageWrapper","type":"->"},{"file":"/home/cloud/public_html/lib/private/Files/View.php","line":728,"function":"basicOperation","class":"OC\\Files\\View","type":"->"},{"file":"/home/cloud/public_html/lib/private/Files/Node/File.php","line":131,"function":"unlink","class":"OC\\Files\\View","type":"->"},{"file":"/home/cloud/public_html/lib/private/Files/SimpleFS/SimpleFile.php","line":149,"function":"delete","class":"OC\\Files\\Node\\File","type":"->"},{"file":"/home/cloud/public_html/lib/private/Template/SCSSCacher.php","line":397,"function":"delete","class":"OC\\Files\\SimpleFS\\SimpleFile","type":"->"},{"file":"/home/cloud/public_html/lib/private/Template/SCSSCacher.php","line":289,"function":"resetCache","class":"OC\\Template\\SCSSCacher","type":"->"},{"file":"/home/cloud/public_html/lib/private/Template/SCSSCacher.php","line":153,"function":"variablesChanged","class":"OC\\Template\\SCSSCacher","type":"->"},{"file":"/home/cloud/public_html/lib/private/Template/CSSResourceLocator.php","line":110,"function":"process","class":"OC\\Template\\SCSSCacher","type":"->"},{"file":"/home/cloud/public_html/lib/private/Template/CSSResourceLocator.php","line":62,"function":"cacheAndAppendScssIfExist","class":"OC\\Template\\CSSResourceLocator","type":"->"},{"file":"/home/cloud/public_html/lib/private/Template/ResourceLocator.php","line":78,"function":"doFind","class":"OC\\Template\\CSSResourceLocator","type":"->"},{"file":"/home/cloud/public_html/lib/private/TemplateLayout.php","line":339,"function":"find","class":"OC\\Template\\ResourceLocator","type":"->"},{"file":"/home/cloud/public_html/lib/private/TemplateLayout.php","line":247,"function":"findStylesheetFiles","class":"OC\\TemplateLayout","type":"::"},{"file":"/home/cloud/public_html/lib/private/legacy/OC_Template.php","line":182,"function":"__construct","class":"OC\\TemplateLayout","type":"->"},{"file":"/home/cloud/public_html/lib/public/AppFramework/Http/TemplateResponse.php","line":204,"function":"fetchPage","class":"OC_Template","type":"->"},{"file":"/home/cloud/public_html/lib/private/AppFramework/Http/Dispatcher.php","line":171,"function":"render","class":"OCP\\AppFramework\\Http\\TemplateResponse","type":"->"},{"file":"/home/cloud/public_html/lib/private/AppFramework/App.php","line":156,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/cloud/public_html/lib/private/Route/Router.php","line":301,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/home/cloud/public_html/lib/base.php","line":1000,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/home/cloud/public_html/index.php","line":36,"function":"handleRequest","class":"OC","type":"::"}],"File":"/home/cloud/public_html/lib/private/Log/ErrorHandler.php","Line":92,"CustomMessage":"--"}}
{"reqId":"y8dbEhUlBRfLCyFl3Vml","level":2,"time":"2021-10-26T00:32:27+00:00","remoteAddr":"","user":"--","app":"fulltextsearch","method":"","url":"--","message":"Exception while cronIndex: OCA\\FullTextSearch_Elasticsearch\\Exceptions\\ConfigurationException - Your ElasticSearchPlatform is not configured properly","userAgent":"--","version":"22.1.1.2"}
{"reqId":"MnOSmjiGKtnP1PZMAu9J","level":2,"time":"2021-10-26T00:44:32+00:00","remoteAddr":"","user":"--","app":"fulltextsearch","method":"","url":"--","message":"Exception while cronIndex: OCA\\FullTextSearch_Elasticsearch\\Exceptions\\ConfigurationException - Your ElasticSearchPlatform is not configured properly","userAgent":"--","version":"22.1.1.2"}
{"reqId":"9G9e5s78aplz1kHRIb8V","level":3,"time":"2021-10-26T00:48:43+00:00","remoteAddr":"","user":"--","app":"core","method":"","url":"--","message":"Following symlinks is not allowed ('/data/nsturtz/files/static/logs/access_log' -> '/var/log/virtualmin/static.sturtz.cf_access_log/' not inside '/data/nsturtz/')","userAgent":"--","version":"22.1.1.2"}
{"reqId":"uIv3J5LLGO2y05YxGIzK","level":3,"time":"2021-10-26T00:48:47+00:00","remoteAddr":"","user":"--","app":"core","method":"","url":"--","message":"Following symlinks is not allowed ('/data/nsturtz/files/static/logs/access_log' -> '/var/log/virtualmin/static.sturtz.cf_access_log/' not inside '/data/nsturtz/')","userAgent":"--","version":"22.1.1.2"}

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'passwordsalt' => '***',
  'secret' => '***',
  'trusted_domains' => 
  array (
    0 => '***',
    1 => '***',
  ),
  'datadirectory' => '/data',
  'dbtype' => 'mysql',
  'version' => '22.1.1.2',
  'overwrite.cli.url' => 'https://***',
  'htaccess.RewriteBase' => '/',
  'dbname' => '***',
  'dbhost' => '***',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'mysql.utf8mb4' => true,
  'dbuser' => '****',
  'dbpassword' => '***',
  'instanceid' => 'oc3tm5lty863',
  'installed' => true,
  'maintenance' => false,
  'loglevel' => 2,
  'has_rebuilt_cache' => true,
);

The output of your Apache/nginx/system log in /var/log/____:

[Mon Oct 25 19:26:05.981858 2021] [proxy_fcgi:error] [pid 3940] [client 108.162.219.120:55764] AH01071: Got error 'PHP message: {"reqId":"Hao2peD1XIHSwwBDzMsS","level":3,"time":"2021-10-26T00:26:05+00:00","remoteAddr":"108.162.219.120","user":"--","app":"PHP","method":"HEAD","url":"/","message":"fopen(/data/data_dir_writability_test_61774b1dd56e0.tmp): failed to open stream: Permission denied at /home/cloud/public_html/lib/private/legacy/OC_Util.php#791","userAgent":"curl/7.74.0","version":"22.1.1.2","exception":{"Exception":"Error","Message":"fopen(/data/data_dir_writability_test_61774b1dd56e0.tmp): failed to open stream: Permission denied at /home/cloud/public_html/lib/private/legacy/OC_Util.php#791","Code":0,"Trace":[{"function":"onError","class":"OC\\\\Log\\\\ErrorHandler","type":"::"},{"file":"/home/cloud/public_html/lib/private/legacy/OC_Util.php","line":791,"function":"fopen"},{"file":"/home/cloud/public_html/lib/base.php","line":656,"function":"checkServer","class":"OC_Util","type":"::"},{"file":"/home/cloud/public_html/lib/base.php","line":1083,"function":"init","class":"OC","type":"::"},{"file":"/home/cl...'
[Mon Oct 25 19:26:05.981950 2021] [proxy_fcgi:error] [pid 3940] [client 108.162.219.120:55764] AH01071: Got error 'PHP message: {"reqId":"Hao2peD1XIHSwwBDzMsS","level":3,"time":"2021-10-26T00:26:05+00:00","remoteAddr":"108.162.219.120","user":"--","app":"PHP","method":"HEAD","url":"/","message":"fopen(/data/nextcloud.log): failed to open stream: Permission denied at /home/cloud/public_html/lib/private/Log/File.php#84","userAgent":"curl/7.74.0","version":"22.1.1.2"}'
[Mon Oct 25 19:27:04.199820 2021] [proxy_fcgi:error] [pid 3087] [client 172.70.110.76:15158] AH01071: Got error 'PHP message: {"reqId":"WvHKBQ2WyZEci7PjtiCg","level":3,"time":"2021-10-26T00:27:03+00:00","remoteAddr":"172.70.110.76","user":"--","app":"PHP","method":"HEAD","url":"/","message":"fopen(/data/data_dir_writability_test_61774b579b711.tmp): failed to open stream: Permission denied at /home/cloud/public_html/lib/private/legacy/OC_Util.php#791","userAgent":"curl/7.74.0","version":"22.1.1.2","exception":{"Exception":"Error","Message":"fopen(/data/data_dir_writability_test_61774b579b711.tmp): failed to open stream: Permission denied at /home/cloud/public_html/lib/private/legacy/OC_Util.php#791","Code":0,"Trace":[{"function":"onError","class":"OC\\\\Log\\\\ErrorHandler","type":"::"},{"file":"/home/cloud/public_html/lib/private/legacy/OC_Util.php","line":791,"function":"fopen"},{"file":"/home/cloud/public_html/lib/base.php","line":656,"function":"checkServer","class":"OC_Util","type":"::"},{"file":"/home/cloud/public_html/lib/base.php","line":1083,"function":"init","class":"OC","type":"::"},{"file":"/home/clou...'
[Mon Oct 25 19:27:04.199930 2021] [proxy_fcgi:error] [pid 3087] [client 172.70.110.76:15158] AH01071: Got error 'PHP message: {"reqId":"WvHKBQ2WyZEci7PjtiCg","level":3,"time":"2021-10-26T00:27:04+00:00","remoteAddr":"172.70.110.76","user":"--","app":"PHP","method":"HEAD","url":"/","message":"fopen(/data/nextcloud.log): failed to open stream: Permission denied at /home/cloud/public_html/lib/private/Log/File.php#84","userAgent":"curl/7.74.0","version":"22.1.1.2"}'
[Mon Oct 25 19:28:03.812678 2021] [proxy_fcgi:error] [pid 5801] [client 172.70.114.8:11948] AH01071: Got error 'PHP message: {"reqId":"XA9RRKaXahrUK1A7sGGo","level":3,"time":"2021-10-26T00:28:03+00:00","remoteAddr":"172.70.114.8","user":"--","app":"PHP","method":"HEAD","url":"/","message":"fopen(/data/data_dir_writability_test_61774b93ba92c.tmp): failed to open stream: Permission denied at /home/cloud/public_html/lib/private/legacy/OC_Util.php#791","userAgent":"curl/7.74.0","version":"22.1.1.2","exception":{"Exception":"Error","Message":"fopen(/data/data_dir_writability_test_61774b93ba92c.tmp): failed to open stream: Permission denied at /home/cloud/public_html/lib/private/legacy/OC_Util.php#791","Code":0,"Trace":[{"function":"onError","class":"OC\\\\Log\\\\ErrorHandler","type":"::"},{"file":"/home/cloud/public_html/lib/private/legacy/OC_Util.php","line":791,"function":"fopen"},{"file":"/home/cloud/public_html/lib/base.php","line":656,"function":"checkServer","class":"OC_Util","type":"::"},{"file":"/home/cloud/public_html/lib/base.php","line":1083,"function":"init","class":"OC","type":"::"},{"file":"/home/cloud...'
[Mon Oct 25 19:28:03.812750 2021] [proxy_fcgi:error] [pid 5801] [client 172.70.114.8:11948] AH01071: Got error 'PHP message: {"reqId":"XA9RRKaXahrUK1A7sGGo","level":3,"time":"2021-10-26T00:28:03+00:00","remoteAddr":"172.70.114.8","user":"--","app":"PHP","method":"HEAD","url":"/","message":"fopen(/data/nextcloud.log): failed to open stream: Permission denied at /home/cloud/public_html/lib/private/Log/File.php#84","userAgent":"curl/7.74.0","version":"22.1.1.2"}'
[Mon Oct 25 19:29:02.957485 2021] [proxy_fcgi:error] [pid 4897] [client 108.162.219.152:37974] AH01071: Got error 'PHP message: {"reqId":"bBehoOyiwhjvIs0HWoDY","level":3,"time":"2021-10-26T00:29:02+00:00","remoteAddr":"108.162.219.152","user":"--","app":"PHP","method":"HEAD","url":"/","message":"fopen(/data/data_dir_writability_test_61774bcee1fbd.tmp): failed to open stream: Permission denied at /home/cloud/public_html/lib/private/legacy/OC_Util.php#791","userAgent":"curl/7.74.0","version":"22.1.1.2","exception":{"Exception":"Error","Message":"fopen(/data/data_dir_writability_test_61774bcee1fbd.tmp): failed to open stream: Permission denied at /home/cloud/public_html/lib/private/legacy/OC_Util.php#791","Code":0,"Trace":[{"function":"onError","class":"OC\\\\Log\\\\ErrorHandler","type":"::"},{"file":"/home/cloud/public_html/lib/private/legacy/OC_Util.php","line":791,"function":"fopen"},{"file":"/home/cloud/public_html/lib/base.php","line":656,"function":"checkServer","class":"OC_Util","type":"::"},{"file":"/home/cloud/public_html/lib/base.php","line":1083,"function":"init","class":"OC","type":"::"},{"file":"/home/cl...'
[Mon Oct 25 19:29:02.957575 2021] [proxy_fcgi:error] [pid 4897] [client 108.162.219.152:37974] AH01071: Got error 'PHP message: {"reqId":"bBehoOyiwhjvIs0HWoDY","level":3,"time":"2021-10-26T00:29:02+00:00","remoteAddr":"108.162.219.152","user":"--","app":"PHP","method":"HEAD","url":"/","message":"fopen(/data/nextcloud.log): failed to open stream: Permission denied at /home/cloud/public_html/lib/private/Log/File.php#84","userAgent":"curl/7.74.0","version":"22.1.1.2"}'
[Mon Oct 25 19:30:03.256190 2021] [proxy_fcgi:error] [pid 3085] [client 108.162.219.120:14452] AH01071: Got error 'PHP message: {"reqId":"u63ROR6cQ9nthPc4aS8R","level":3,"time":"2021-10-26T00:30:03+00:00","remoteAddr":"108.162.219.120","user":"--","app":"PHP","method":"HEAD","url":"/","message":"fopen(/data/data_dir_writability_test_61774c0b176b8.tmp): failed to open stream: Permission denied at /home/cloud/public_html/lib/private/legacy/OC_Util.php#791","userAgent":"curl/7.74.0","version":"22.1.1.2","exception":{"Exception":"Error","Message":"fopen(/data/data_dir_writability_test_61774c0b176b8.tmp): failed to open stream: Permission denied at /home/cloud/public_html/lib/private/legacy/OC_Util.php#791","Code":0,"Trace":[{"function":"onError","class":"OC\\\\Log\\\\ErrorHandler","type":"::"},{"file":"/home/cloud/public_html/lib/private/legacy/OC_Util.php","line":791,"function":"fopen"},{"file":"/home/cloud/public_html/lib/base.php","line":656,"function":"checkServer","class":"OC_Util","type":"::"},{"file":"/home/cloud/public_html/lib/base.php","line":1083,"function":"init","class":"OC","type":"::"},{"file":"/home/cl...'
[Mon Oct 25 19:30:03.256265 2021] [proxy_fcgi:error] [pid 3085] [client 108.162.219.120:14452] AH01071: Got error 'PHP message: {"reqId":"u63ROR6cQ9nthPc4aS8R","level":3,"time":"2021-10-26T00:30:03+00:00","remoteAddr":"108.162.219.120","user":"--","app":"PHP","method":"HEAD","url":"/","message":"fopen(/data/nextcloud.log): failed to open stream: Permission denied at /home/cloud/public_html/lib/private/Log/File.php#84","userAgent":"curl/7.74.0","version":"22.1.1.2"}'
2

Have you installed https://apps.nextcloud.com/apps/richdocuments as well?

4

Yes I do have richdocuments installed

6

Here are some more logs:

{"reqId":"zlPWhai8TX59lQCcmVJh","level":3,"time":"2021-10-28T15:57:53+00:00","remoteAddr":"199.66.14.109","user":"nsturtz","app":"PHP","method":"GET","url":"/ocs/v2.php/search/providers?from=%2Fsettings%2Fadmin%2Frichdocuments","message":"mkdir(): Permission denied at /home/cloud/public_html/apps/news/lib/AppInfo/Application.php#95","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/95.0.4638.54 Safari/537.36","version":"22.1.1.2","exception":{"Exception":"Error","Message":"mkdir(): Permission denied at /home/cloud/public_html/apps/news/lib/AppInfo/Application.php#95","Code":0,"Trace":[{"function":"onError","class":"OC\\Log\\ErrorHandler","type":"::"},{"file":"/home/cloud/public_html/apps/news/lib/AppInfo/Application.php","line":95,"function":"mkdir"},{"file":"/home/cloud/public_html/lib/private/AppFramework/Utility/SimpleContainer.php","line":160,"function":"OCA\\News\\AppInfo\\{closure}","class":"OCA\\News\\AppInfo\\Application","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/home/cloud/public_html/3rdparty/pimple/pimple/src/Pimple/Container.php","line":118,"function":"OC\\AppFramework\\Utility\\{closure}","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/home/cloud/public_html/lib/private/AppFramework/Utility/SimpleContainer.php","line":127,"function":"offsetGet","class":"Pimple\\Container","type":"->"},{"file":"/home/cloud/public_html/lib/private/AppFramework/DependencyInjection/DIContainer.php","line":454,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/home/cloud/public_html/lib/private/AppFramework/DependencyInjection/DIContainer.php","line":432,"function":"queryNoFallback","class":"OC\\AppFramework\\DependencyInjection\\DIContainer","type":"->"},{"file":"/home/cloud/public_html/lib/private/AppFramework/Utility/SimpleContainer.php","line":87,"function":"query","class":"OC\\AppFramework\\DependencyInjection\\DIContainer","type":"->"},{"function":"OC\\AppFramework\\Utility\\{closure}","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/home/cloud/public_html/lib/private/AppFramework/Utility/SimpleContainer.php","line":106,"function":"array_map"},{"file":"/home/cloud/public_html/lib/private/AppFramework/Utility/SimpleContainer.php","line":114,"function":"buildClass","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/home/cloud/public_html/lib/private/AppFramework/Utility/SimpleContainer.php","line":131,"function":"resolve","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/home/cloud/public_html/lib/private/AppFramework/DependencyInjection/DIContainer.php","line":460,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/home/cloud/public_html/lib/private/AppFramework/DependencyInjection/DIContainer.php","line":432,"function":"queryNoFallback","class":"OC\\AppFramework\\DependencyInjection\\DIContainer","type":"->"},{"file":"/home/cloud/public_html/lib/private/AppFramework/Utility/SimpleContainer.php","line":87,"function":"query","class":"OC\\AppFramework\\DependencyInjection\\DIContainer","type":"->"},{"function":"OC\\AppFramework\\Utility\\{closure}","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/home/cloud/public_html/lib/private/AppFramework/Utility/SimpleContainer.php","line":106,"function":"array_map"},{"file":"/home/cloud/public_html/lib/private/AppFramework/Utility/SimpleContainer.php","line":114,"function":"buildClass","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/home/cloud/public_html/lib/private/AppFramework/Utility/SimpleContainer.php","line":131,"function":"resolve","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/home/cloud/public_html/lib/private/AppFramework/DependencyInjection/DIContainer.php","line":460,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/home/cloud/public_html/lib/private/AppFramework/DependencyInjection/DIContainer.php","line":432,"function":"queryNoFallback","class":"OC\\AppFramework\\DependencyInjection\\DIContainer","type":"->"},{"file":"/home/cloud/public_html/lib/private/AppFramework/Utility/SimpleContainer.php","line":87,"function":"query","class":"OC\\AppFramework\\DependencyInjection\\DIContainer","type":"->"},{"function":"OC\\AppFramework\\Utility\\{closure}","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/home/cloud/public_html/lib/private/AppFramework/Utility/SimpleContainer.php","line":106,"function":"array_map"},{"file":"/home/cloud/public_html/lib/private/AppFramework/Utility/SimpleContainer.php","line":114,"function":"buildClass","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/home/cloud/public_html/lib/private/AppFramework/Utility/SimpleContainer.php","line":131,"function":"resolve","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/home/cloud/public_html/lib/private/AppFramework/DependencyInjection/DIContainer.php","line":460,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/home/cloud/public_html/lib/private/ServerContainer.php","line":145,"function":"queryNoFallback","class":"OC\\AppFramework\\DependencyInjection\\DIContainer","type":"->"},{"file":"/home/cloud/public_html/lib/private/Search/SearchComposer.php","line":98,"function":"query","class":"OC\\ServerContainer","type":"->"},{"file":"/home/cloud/public_html/lib/private/Search/SearchComposer.php","line":121,"function":"loadLazyProviders","class":"OC\\Search\\SearchComposer","type":"->"},{"file":"/home/cloud/public_html/core/Controller/UnifiedSearchController.php","line":80,"function":"getProviders","class":"OC\\Search\\SearchComposer","type":"->"},{"file":"/home/cloud/public_html/lib/private/AppFramework/Http/Dispatcher.php","line":217,"function":"getProviders","class":"OC\\Core\\Controller\\UnifiedSearchController","type":"->"},{"file":"/home/cloud/public_html/lib/private/AppFramework/Http/Dispatcher.php","line":126,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/cloud/public_html/lib/private/AppFramework/App.php","line":156,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/home/cloud/public_html/lib/private/Route/Router.php","line":301,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/home/cloud/public_html/ocs/v1.php","line":62,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/home/cloud/public_html/ocs/v2.php","line":23,"args":["/home/cloud/public_html/ocs/v1.php"],"function":"require_once"}],"File":"/home/cloud/public_html/lib/private/Log/ErrorHandler.php","Line":92,"CustomMessage":"--"}}
7

If that is helpful at all?

8

Not for me, sorry

9

You showed a screenshot from admin settings.
Which entry is next in your left vertical bar? Anything about “Built-In CODE Server”?

1 Like
10

Yes, there is, image — ImgBB