Conversation doesn't exists at connection and randomly afterwards

ℹ️ Support 💬 Talk (spreed)
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1

Nextcloud version (eg, 24.0.1): 29.0.0
Talk Server version (eg, 14.0.2): 19.0.3
Custom Signaling server configured: no
Custom TURN server configured: no
Custom STUN server configured: no

In case the web version of Nextcloud Talk is involved:
Operating system (eg, Windows/Ubuntu/…): Windows 11
Browser name and version (eg, Chrome v101): Firefox 143.0.4

After waiting a few minutes on the Nextcloud homepage and joining a Talk conversation by clicking on it, I get redirected to the “not-found” page directly which shows “Conversation doesn’t exist”. And then every time I try to open a conversation I get redirected to the “not-found” page. It stops on its own after a few minutes.

Just before getting redirected to the “not-found” page the conversation actually opens quickly (and I can see the messages of the conversation) before my browser redirects to the “not-found” page.

I think the redirect happens because there is a 404 Not Found response to the /signaling/{room_id} request, but I can’t figure out what causes that.

It happens randomly after that.

My Nextcloud instance runs on a container orchestrated with rke2, with sociallogin plugin and keycloak for SSO.

The output of my Apache log :

2025-10-01T14:41:22.089526094+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:22 +0000] "POST /ocs/v2.php/apps/spreed/api/v4/room/h7bf62ay/participants/active HTTP/1.1" 200 2047 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:22.147466861+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:22 +0000] "GET /ocs/v2.php/apps/files/api/v1/templates HTTP/1.1" 200 1190 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:22.266964079+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:22 +0000] "GET /ocs/v2.php/apps/spreed/api/v3/signaling/settings?token=h7bf62ay HTTP/1.1" 200 1427 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:22.333975168+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:22 +0000] "GET /ocs/v2.php/apps/spreed/api/v3/signaling/h7bf62ay HTTP/1.1" 404 864 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:22.494841429+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:22 +0000] "GET /index.php/apps/spreed/not-found HTTP/1.1" 200 14408 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:23.091262316+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:23 +0000] "GET /ocs/v2.php/search/providers?from=%2Fapps%2Fspreed%2Fnot-found HTTP/1.1" 200 1402 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:23.127550696+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:23 +0000] "POST /index.php/contactsmenu/contacts HTTP/1.1" 200 2091 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:23.395504475+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:23 +0000] "GET /ocs/v2.php/apps/user_status/api/v1/statuses/Keycloak-61f4589d-4d0b-450e-b6e2-e3bcc753c5cb HTTP/1.1" 404 866 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:23.469712476+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:23 +0000] "GET /ocs/v2.php/apps/spreed/api/v4/room?includeStatus=true HTTP/1.1" 200 2671 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:23.477516327+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:23 +0000] "GET /ocs/v2.php/apps/user_status/api/v1/user_status HTTP/1.1" 404 862 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:23.567372148+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:23 +0000] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200 1297 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:24.312982433+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:40:54 +0000] "GET /ocs/v2.php/apps/spreed/api/v1/chat/zx34rhrw?setReadMarker=0&lookIntoFuture=1&lastKnownMessageId=460&limit=100&includeLastKnown=0&markNotificationsAsRead=0 HTTP/1.1" 304 690 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:24.684393604+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:24 +0000] "GET /ocs/v2.php/apps/spreed/api/v1/chat/zx34rhrw/460/context?limit=50 HTTP/1.1" 200 1436 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:24.696038303+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:24 +0000] "GET /ocs/v2.php/apps/user_status/api/v1/statuses/Keycloak-68201839-9140-4950-841d-92079407a13c HTTP/1.1" 404 866 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:24.724888161+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:24 +0000] "POST /ocs/v2.php/apps/spreed/api/v4/room/zx34rhrw/participants/active HTTP/1.1" 200 2042 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:24.759592381+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:24 +0000] "GET /ocs/v2.php/apps/files/api/v1/templates HTTP/1.1" 200 1190 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:24.763570745+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:24 +0000] "GET /ocs/v2.php/apps/spreed/api/v1/chat/zx34rhrw?setReadMarker=0&lookIntoFuture=0&lastKnownMessageId=457&limit=100&includeLastKnown=0 HTTP/1.1" 304 690 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:24.815399215+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:24 +0000] "GET /ocs/v2.php/apps/spreed/api/v3/signaling/settings?token=zx34rhrw HTTP/1.1" 200 1425 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:24.901668628+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:24 +0000] "GET /ocs/v2.php/apps/spreed/api/v3/signaling/zx34rhrw HTTP/1.1" 404 864 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:25.083126946+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:25 +0000] "GET /index.php/apps/spreed/not-found HTTP/1.1" 200 14515 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:25.679172617+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:25 +0000] "GET /ocs/v2.php/search/providers?from=%2Fapps%2Fspreed%2Fnot-found HTTP/1.1" 200 1303 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:25.706201802+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:25 +0000] "POST /index.php/contactsmenu/contacts HTTP/1.1" 200 1992 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:26.012884096+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:25 +0000] "GET /ocs/v2.php/apps/user_status/api/v1/statuses/Keycloak-61f4589d-4d0b-450e-b6e2-e3bcc753c5cb HTTP/1.1" 404 965 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:26.063446573+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:26 +0000] "GET /ocs/v2.php/apps/spreed/api/v4/room?includeStatus=true HTTP/1.1" 200 2671 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:26.088989834+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:26 +0000] "GET /ocs/v2.php/apps/user_status/api/v1/user_status HTTP/1.1" 404 862 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:26.144202399+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:26 +0000] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200 1297 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:26.540289524+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:40:56 +0000] "GET /ocs/v2.php/apps/spreed/api/v1/chat/zx34rhrw?setReadMarker=0&lookIntoFuture=1&lastKnownMessageId=460&limit=100&includeLastKnown=0&markNotificationsAsRead=0 HTTP/1.1" 304 690 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:27.321055567+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:27 +0000] "GET /ocs/v2.php/apps/spreed/api/v1/chat/h7bf62ay/585/context?limit=50 HTTP/1.1" 200 1992 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:27.326502731+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:27 +0000] "GET /ocs/v2.php/apps/user_status/api/v1/statuses/Keycloak-68201839-9140-4950-841d-92079407a13c HTTP/1.1" 404 866 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:27.335673818+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:27 +0000] "POST /ocs/v2.php/apps/spreed/api/v4/room/h7bf62ay/participants/active HTTP/1.1" 200 2050 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:27.391112349+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:27 +0000] "GET /ocs/v2.php/apps/files/api/v1/templates HTTP/1.1" 200 1190 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:27.498644439+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:27 +0000] "GET /ocs/v2.php/apps/spreed/api/v3/signaling/settings?token=h7bf62ay HTTP/1.1" 200 1423 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:27.568692516+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:27 +0000] "GET /ocs/v2.php/apps/spreed/api/v3/signaling/h7bf62ay HTTP/1.1" 404 864 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:27.740103642+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:27 +0000] "GET /index.php/apps/spreed/not-found HTTP/1.1" 200 14424 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:28.354891643+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:28 +0000] "GET /ocs/v2.php/search/providers?from=%2Fapps%2Fspreed%2Fnot-found HTTP/1.1" 200 1402 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:28.384755124+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:28 +0000] "POST /index.php/contactsmenu/contacts HTTP/1.1" 200 2091 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:28.670560673+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:28 +0000] "GET /ocs/v2.php/apps/user_status/api/v1/statuses/Keycloak-61f4589d-4d0b-450e-b6e2-e3bcc753c5cb HTTP/1.1" 404 866 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:28.742981002+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:40:58 +0000] "GET /ocs/v2.php/apps/spreed/api/v1/chat/zx34rhrw?setReadMarker=0&lookIntoFuture=1&lastKnownMessageId=460&limit=100&includeLastKnown=0&markNotificationsAsRead=0 HTTP/1.1" 304 690 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:28.767350082+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:28 +0000] "GET /ocs/v2.php/apps/spreed/api/v4/room?includeStatus=true HTTP/1.1" 200 2671 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:28.781964776+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:28 +0000] "GET /ocs/v2.php/apps/user_status/api/v1/user_status HTTP/1.1" 404 862 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:28.841568428+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:28 +0000] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200 1297 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:29.897534722+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:29 +0000] "GET /ocs/v2.php/apps/spreed/api/v1/chat/zx34rhrw/460/context?limit=50 HTTP/1.1" 200 1337 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:29.91308464+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:29 +0000] "GET /ocs/v2.php/apps/user_status/api/v1/statuses/Keycloak-68201839-9140-4950-841d-92079407a13c HTTP/1.1" 404 866 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:29.918596629+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:29 +0000] "POST /ocs/v2.php/apps/spreed/api/v4/room/zx34rhrw/participants/active HTTP/1.1" 200 2043 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:29.948997762+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:29 +0000] "GET /ocs/v2.php/apps/files/api/v1/templates HTTP/1.1" 200 1190 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:29.995392842+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:29 +0000] "GET /ocs/v2.php/apps/spreed/api/v1/chat/zx34rhrw?setReadMarker=0&lookIntoFuture=0&lastKnownMessageId=457&limit=100&includeLastKnown=0 HTTP/1.1" 304 690 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:30.052730783+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:29 +0000] "GET /ocs/v2.php/apps/spreed/api/v3/signaling/settings?token=zx34rhrw HTTP/1.1" 200 1521 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:30.120066383+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:30 +0000] "GET /ocs/v2.php/apps/spreed/api/v3/signaling/zx34rhrw HTTP/1.1" 404 864 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:30.244165842+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:30 +0000] "GET /index.php/apps/spreed/not-found HTTP/1.1" 200 14422 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:30.757908397+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:30 +0000] "GET /ocs/v2.php/search/providers?from=%2Fapps%2Fspreed%2Fnot-found HTTP/1.1" 200 1303 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:30.78513202+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:30 +0000] "POST /index.php/contactsmenu/contacts HTTP/1.1" 200 1992 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"
2025-10-01T14:41:30.976109331+02:00 stdout F <IP proxy> - - [01/Oct/2025:12:41:00 +0000] "GET /ocs/v2.php/apps/spreed/api/v1/chat/h7bf62ay?setReadMarker=0&lookIntoFuture=1&lastKnownMessageId=585&limit=100&includeLastKnown=0&markNotificationsAsRead=0 HTTP/1.1" 304 690 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:143.0) Gecko/20100101 Firefox/143.0"

I already tried to deactivate user_status to check if 404 response from it were responsible, it is still happening without it.

2

Before doing any further debugging, I’d suggest to update to a supported version first :slight_smile: 29.0.0 is really old.