Connection to server with nextcloud client

Hello
I have used Owncloud from 2014 to 2016, at the end of 2016 I have switch to NextCloud.
I synchronize directories between server and several PC (Ubuntu and Windows) by using NextCloud Client; it was great!
Now NextCloud Client does not connect any the server when I start my PC (it is the same with Ubuntu or Windows PC)
It follows a change of password on my account NextCloud but I am not certain that there is a cause and effect relationship.
I connect without problem my PC to my server across my browser.
The connection via NextCloud Client works well at the creation of the connection but when I stop and restart my PC nextcloud client cannot restore this connection,
I have to delete my account and create a new account… and all is OK.
If I only disconnect the PC Nextcloud ask me my passeword …but this have no effect!

In “seahorse” wallet I have the creation of NextCloud connection bu without password ?
Is there an incompatibility between Seahorse and Nextcloud?
Thank you for your help
Michel

So your server looks good. There is a general troubleshooting guide:
https://doc.owncloud.org/desktop/latest/troubleshooting.html

In your case, the client logfiles could contain interesting information. What did you change that it doesn’t work? Migrate from ownCloud to Nextcloud client? Updates?

Thanks a lot for your help
This problem occurs following

  • password change
  • update applications Calendar and Contacts
  • install OwnBackup
    It’s not after the migration from OwnCloud to NextCloud, i have migrated on September 2016
    here after a copy of the logfile

write in English is not easy for me
regards
Michel

02-10 15:56:01:405 2469 OCC::AbstractNetworkJob::slotTimeout: virtual void OCC::AbstractNetworkJob::slotTimeout() OCC::PropfindJob(0x120a7c0) Timeout QUrl("https://xxxxx.xxxx.org/nextcloud/remote.php/webdav/")
02-10 15:56:01:417 2469 OCC::AbstractNetworkJob::slotFinished: void OCC::AbstractNetworkJob::slotFinished() QNetworkReply::NetworkError(OperationCanceledError) "L'opération est annulée" QVariant(Invalid)
02-10 15:56:01:418 2469 OCC::PropfindJob::finished: PROPFIND request *not* successful, http result code is 0 ""
02-10 15:56:01:420 2469 unknown: QIODevice::read (QNetworkReplyHttpImpl): device not open
02-10 15:56:01:422 2469 OCC::AccountState::slotConnectionValidatorResult: AccountState connection status change:  "Credentials Wrong" -> "Timeout"
02-10 15:56:01:424 2469 OCC::AccountState::setState: AccountState state change:  "Erreur de configuration" -> "Erreur réseau"
02-10 15:56:01:427 2469 OCC::AccountSettings::showConnectionLabel: "Aucune connexion au serveur Nextcloud à l'adresse <a href=\"https://xxxxx.xxxx.org/nextcloud\">https://xxxxx.xxxx.org/nextcloud</a>.\nL'opération est annulée"
02-10 15:56:01:432 2469 OCC::FolderMan::slotAccountStateChanged: Account "MichelCauzid@xxxxx.xxxx.org" disconnected or paused, terminating or descheduling sync folders
02-10 15:56:05:407 2469 OCC::Account::resetNetworkAccessManager: Resetting QNAM
02-10 15:56:05:412 2469 OCC::ConnectionValidator::checkServerAndAuth: Checking server and authentication
02-10 15:56:05:415 2469 OCC::ConnectionValidator::checkServerAndAuth: Trying to look up system proxy
02-10 15:56:05:422 2469 OCC::ConnectionValidator::systemProxyLookupDone: No system proxy set by OS
02-10 15:56:05:431 2469 OCC::AbstractNetworkJob::start: !!! OCC::CheckServerJob created for "https://xxxxx.xxxx.org/nextcloud" + "status.php" "OCC::ConnectionValidator"
02-10 15:56:05:757 2469 OCC::CheckServerJob::finished: status.php returns:  QMap(("edition", QVariant(QString, ""))("installed", QVariant(bool, true))("maintenance", QVariant(bool, false))("needsDbUpgrade", QVariant(bool, false))("productname", QVariant(QString, "Nextcloud"))("version", QVariant(QString, "11.0.3.2"))("versionstring", QVariant(QString, "11.0.3")))   QNetworkReply::NetworkError(NoError)  Reply:  QNetworkReplyHttpImpl(0x121cbf0)
02-10 15:56:05:762 2469 OCC::ConnectionValidator::slotStatusFound: ** Application: ownCloud found:  QUrl("https://xxxxx.xxxx.org/nextcloud/status.php")  with version  "11.0.3" ( "11.0.3.2" )
02-10 15:56:05:763 2469 OCC::ConnectionValidator::setAndCheckServerVersion: QUrl("https://xxxxx.xxxx.org/nextcloud") has server version "11.0.3.2"
02-10 15:56:05:764 2469 OCC::ConnectionValidator::checkAuthentication: # Check whether authenticated propfind works.
02-10 15:56:05:765 2469 OCC::AbstractNetworkJob::start: !!! OCC::PropfindJob created for "https://xxxxx.xxxx.org/nextcloud" + "/" "OCC::ConnectionValidator"
02-10 15:56:32:405 2469 OCC::AbstractNetworkJob::slotTimeout: virtual void OCC::AbstractNetworkJob::slotTimeout() OCC::PropfindJob(0x1135590) Timeout QUrl("https://xxxxx.xxxx.org/nextcloud/remote.php/webdav/")
02-10 15:56:32:409 2469 OCC::AbstractNetworkJob::slotFinished: void OCC::AbstractNetworkJob::slotFinished() QNetworkReply::NetworkError(OperationCanceledError) "L'opération est annulée" QVariant(Invalid)
02-10 15:56:32:411 2469 OCC::PropfindJob::finished: PROPFIND request *not* successful, http result code is 0 ""
02-10 15:56:32:413 2469 unknown: QIODevice::read (QNetworkReplyHttpImpl): device not open
02-10 15:56:32:414 2469 OCC::AccountSettings::showConnectionLabel: "Aucune connexion au serveur Nextcloud à l'adresse <a href=\"https://xxxxx.xxxx.org/nextcloud\">https://xxxxx.xxxx.org/nextcloud</a>.\nL'opération est annulée"
02-10 15:56:32:416 2469 OCC::FolderMan::slotAccountStateChanged: Account "MichelCauzid@xxxxx.xxxx.org" disconnected or paused, terminating or descheduling sync folders

Any new ? same problem here …

I am having the same problem. It also applies the the mobile apps: Nextcloud, Talk, and Notes. I did not have this problem with 13.0.

I did notice however that the problem goes away when accessed from an external network. When on mobile data all the apps connect fine but don’t under WIFI in the same LAN. This also applies to my computer when I use my phone as a hotspot off the cell network.