Collabora won't display or edit documents

Nextcloud version: 19.0.4

Operating system: Linux border 4.9.230-76 #1 SMP PREEMPT Sat Aug 15 00:10:26 -03 2020 aarch64 aarch64 aarch64 GNU/Linux
Ubuntu 18.04.5 LTS

Web server:
root@border:/var/log/apache2# apache2 -v
Server version: Apache/2.4.29 (Ubuntu)
Server built: 2020-08-12T21:33:25

Database: Server version: 10.1.47-MariaDB-0ubuntu0.18.04.1 Ubuntu 18.04

PHP version: PHP 7.2.24-0ubuntu0.18.04.7 (cli) (built: Oct 7 2020 15:24:25) ( NTS )
Copyright © 1997-2018 The PHP Group
Zend Engine v3.2.0, Copyright © 1998-2018 Zend Technologies
with Zend OPcache v7.2.24-0ubuntu0.18.04.7, Copyright © 1999-2018, by Zend Technologies

The issue you are facing:
Hi - I recently installed Collabora, and have been unable to get it to actually load, display and edit documents. I had been running nextcloud 18, and updated to 19 yesterday to take advantage of the built-in CODE server app. However while the collabora editor will say in the config screen that it can connect to the server, I cannot actually view or edit documents in Nextcloud. I have tried this both with the CODE app, and with a docker instance of Collabora running on a separate Linux x86-64 server with no difference in results.



Note: Just setting collabora to use the CODE app will not work. I have to manually point it to the collabora URL as if it were a standalone server.
I can access the Collabora dashboard in the docker container, and the CODE server app responds OK if I hit it with curl. Any suggestions would be appreciated.

Is this the first time you’ve seen this error? (Y/N): Y

Steps to replicate it:

  1. Open or create an openoffice word doc or spreadsheet

The output of your Nextcloud log in Admin > Logging:

{"reqId":"Pnu5n7XbxpmlfWD106em","level":0,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"music","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"deleteAudio - 42016","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":0,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"music","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"deleteImage - 42016","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":0,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"music","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"deleted file 42016 was not an indexed audio file or a cover image","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":0,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"no app in context","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"Deprecated event type for \\OCP\\Files::preDelete: Symfony\\Component\\EventDispatcher\\GenericEvent","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":0,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"no app in context","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"Deprecated event type for \\OCP\\Files::postDelete: Symfony\\Component\\EventDispatcher\\GenericEvent","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":0,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"music","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"deleteAudio - 42017","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":0,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"music","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"deleteImage - 42017","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":0,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"music","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"deleted file 42017 was not an indexed audio file or a cover image","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":0,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"no app in context","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"Deprecated event type for \\OCP\\Files::preDelete: Symfony\\Component\\EventDispatcher\\GenericEvent","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":0,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"no app in context","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"Deprecated event type for \\OCP\\Files::postDelete: Symfony\\Component\\EventDispatcher\\GenericEvent","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":0,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"music","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"deleteAudio - 42018","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":0,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"music","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"deleteImage - 42018","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":0,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"music","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"deleted file 42018 was not an indexed audio file or a cover image","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":0,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"no app in context","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"Deprecated event type for \\OCP\\Files::preDelete: Symfony\\Component\\EventDispatcher\\GenericEvent","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":0,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"no app in context","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"Deprecated event type for \\OCP\\Files::postDelete: Symfony\\Component\\EventDispatcher\\GenericEvent","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":0,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"no app in context","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"Deprecated event type for \\OC\\Repair::info: Symfony\\Component\\EventDispatcher\\GenericEvent","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":1,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"updater","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"\\OC\\Repair::info: Repair info: JS cache cleared","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":0,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"no app in context","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"Deprecated event type for \\OC\\Repair::step: Symfony\\Component\\EventDispatcher\\GenericEvent","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":1,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"updater","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"\\OC\\Repair::step: Repair step: Clear every generated avatar on major updates","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":0,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"no app in context","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"Deprecated event type for \\OC\\Repair::step: Symfony\\Component\\EventDispatcher\\GenericEvent","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":1,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"updater","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"\\OC\\Repair::step: Repair step: Add preview background cleanup job","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":0,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"no app in context","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"Deprecated event type for \\OC\\Repair::step: Symfony\\Component\\EventDispatcher\\GenericEvent","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":1,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"updater","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"\\OC\\Repair::step: Repair step: Queue a one-time job to cleanup old backups of the updater","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":0,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"no app in context","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"Deprecated event type for \\OC\\Repair::step: Symfony\\Component\\EventDispatcher\\GenericEvent","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":1,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"updater","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"\\OC\\Repair::step: Repair step: Cleanup invalid photocache files for carddav","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":0,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"no app in context","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"Deprecated event type for \\OC\\Repair::step: Symfony\\Component\\EventDispatcher\\GenericEvent","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":1,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"updater","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"\\OC\\Repair::step: Repair step: Add background job to cleanup login flow v2 tokens","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":0,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"no app in context","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"Deprecated event type for \\OC\\Repair::step: Symfony\\Component\\EventDispatcher\\GenericEvent","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":1,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"updater","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"\\OC\\Repair::step: Repair step: Remove potentially over exposing share links","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":0,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"no app in context","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"Deprecated event type for \\OC\\Repair::info: Symfony\\Component\\EventDispatcher\\GenericEvent","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":1,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"updater","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"\\OC\\Repair::info: Repair info: No need to remove link shares.","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":0,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"no app in context","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"Deprecated event type for \\OC\\Repair::step: Symfony\\Component\\EventDispatcher\\GenericEvent","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":1,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"updater","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"\\OC\\Repair::step: Repair step: Clear access cache of projects","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":0,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"no app in context","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"Deprecated event type for \\OC\\Repair::step: Symfony\\Component\\EventDispatcher\\GenericEvent","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":1,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"updater","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"\\OC\\Repair::step: Repair step: Reset generated avatar flag","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":1,"time":"2020-11-18T02:58:11+00:00","remoteAddr":"192.168.1.3","user":"--","app":"updater","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"\\OC\\Updater::startCheckCodeIntegrity: Starting code integrity check...","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":1,"time":"2020-11-18T02:58:17+00:00","remoteAddr":"192.168.1.3","user":"--","app":"updater","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"\\OC\\Updater::finishedCheckCodeIntegrity: Finished code integrity check","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"18.0.10.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":1,"time":"2020-11-18T02:58:17+00:00","remoteAddr":"192.168.1.3","user":"--","app":"updater","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"\\OC\\Updater::updateEnd: Update successful","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"19.0.4.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":1,"time":"2020-11-18T02:58:17+00:00","remoteAddr":"192.168.1.3","user":"--","app":"updater","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"\\OC\\Updater::maintenanceDisabled: Turned off maintenance mode","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"19.0.4.2"}
{"reqId":"Pnu5n7XbxpmlfWD106em","level":1,"time":"2020-11-18T02:58:17+00:00","remoteAddr":"192.168.1.3","user":"--","app":"updater","method":"GET","url":"/core/ajax/update.php?requesttoken=ytZZEkTGE2h%2BdyBvIpHyIUGB2ItREprAT5P0Y2PUffI%3D%3Ao79oZXWAJ14HAGZbTMK%2FERLKjrMJRtipO%2FisD1SzO4I%3D","message":"\\OC\\Updater::resetLogLevel: Reset log level to Warning(2)","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"19.0.4.2"}
{"reqId":"Dkk1NBk6npQUvvZwExGe","level":3,"time":"2020-11-18T03:06:03+00:00","remoteAddr":"fd62:7894:f77a:0:6924:d10e:6f6:6ba5","user":"admin","app":"no app in context","method":"GET","url":"/index.php/apps/files","message":{"Exception":"Error","Message":"Call to undefined method OCA\\Richdocuments\\WOPI\\DiscoveryManager::refretch()","Code":0,"Trace":[{"file":"/var/www/nextcloud/apps/richdocuments/appinfo/app.php","line":65,"function":"checkAndEnableCODEServer","class":"OCA\\Richdocuments\\AppInfo\\Application","type":"->","args":[]},{"file":"/var/www/nextcloud/lib/private/legacy/OC_App.php","line":266,"args":["/var/www/nextcloud/apps/richdocuments/appinfo/app.php"],"function":"require_once"},{"file":"/var/www/nextcloud/lib/private/legacy/OC_App.php","line":155,"function":"requireAppFile","class":"OC_App","type":"::","args":[{"__class__":"OCA\\Richdocuments\\AppInfo\\Application"}]},{"file":"/var/www/nextcloud/lib/private/legacy/OC_App.php","line":128,"function":"loadApp","class":"OC_App","type":"::","args":["richdocuments"]},{"file":"/var/www/nextcloud/apps/dav/appinfo/app.php","line":36,"function":"loadApps","class":"OC_App","type":"::","args":[["dav"]]},{"file":"/var/www/nextcloud/lib/private/legacy/OC_App.php","line":266,"args":["/var/www/nextcloud/apps/dav/appinfo/app.php"],"function":"require_once"},{"file":"/var/www/nextcloud/lib/private/legacy/OC_App.php","line":155,"function":"requireAppFile","class":"OC_App","type":"::","args":["dav"]},{"file":"/var/www/nextcloud/lib/private/legacy/OC_App.php","line":128,"function":"loadApp","class":"OC_App","type":"::","args":["dav"]},{"file":"/var/www/nextcloud/lib/base.php","line":996,"function":"loadApps","class":"OC_App","type":"::","args":[]},{"file":"/var/www/nextcloud/index.php","line":37,"function":"handleRequest","class":"OC","type":"::","args":[]}],"File":"/var/www/nextcloud/apps/richdocuments/lib/AppInfo/Application.php","Line":187,"CustomMessage":"--"},"userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:81.0) Gecko/20100101 Firefox/81.0","version":"19.0.4.2"}
{"reqId":"nDuPTqtjgZKcwBv5Bpv8","level":2,"time":"2020-11-18T14:52:56+00:00","remoteAddr":"192.168.86.1","user":"jmpalk","app":"no app in context","method":"GET","url":"/index.php/core/preview?fileId=177&c=dcaecde9dd80719afd3c3a1b1a131d05&x=250&y=250&forceIcon=0","message":"Host 192.168.1.4 was not connected to because it violates local access rules","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:82.0) Gecko/20100101 Firefox/82.0","version":"19.0.4.2"}
{"reqId":"5LKkq4MOTFKxtcLrqcUE","level":2,"time":"2020-11-18T14:53:27+00:00","remoteAddr":"192.168.86.1","user":"jmpalk","app":"no app in context","method":"GET","url":"/index.php/core/preview?fileId=177&c=dcaecde9dd80719afd3c3a1b1a131d05&x=250&y=250&forceIcon=0","message":"Host 192.168.1.4 was not connected to because it violates local access rules","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:82.0) Gecko/20100101 Firefox/82.0","version":"19.0.4.2"}
{"reqId":"XZI3awQjLGASsOFASaRM","level":2,"time":"2020-11-18T14:53:41+00:00","remoteAddr":"192.168.86.1","user":"jmpalk","app":"no app in context","method":"GET","url":"/index.php/core/preview.png?file=%2F%2FNew+Document2.odt&c=bec7384ebb72a0f1c3977464bbdeb05c&x=250&y=250&forceIcon=0","message":"Host 192.168.1.4 was not connected to because it violates local access rules","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:82.0) Gecko/20100101 Firefox/82.0","version":"19.0.4.2"}

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):


<?php
$CONFIG = array (
  'instanceid' => 'ocke9sktx2wb',
  'passwordsalt' => 'XXXXX',
  'secret' => 'XXXXX',
  'trusted_domains' =>
  array (
    0 => 'border.lan',
    1 => 'XXXXX',
  ),
  'datadirectory' => '/data/nextcloud2/data',
  'dbtype' => 'mysql',
  'version' => '19.0.4.2',
  'overwrite.cli.url' => 'https://border.lan/nextcloud',
  'dbname' => 'nextcloud',
  'dbhost' => 'localhost:3306',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'dbuser' => 'XXXXX',
  'dbpassword' => 'XXXXX',
  'installed' => true,
  'twofactor_enforced' => 'true',
  'twofactor_enforced_groups' =>
  array (
  ),
  'twofactor_enforced_excluded_groups' =>
  array (
  ),
  'maintenance' => false,
  'mysql.utf8mb4' => true,
  'updater.secret' => 'XXXXX',
  'theme' => '',
  'loglevel' => 2,
  'updater.release.channel' => 'stable',
  'memcache.local' => '\OC\Memcache\APCu',
);

The output of your Apache/nginx/system log in /var/log/____:

[Wed Nov 18 06:25:04.147259 2020] [mpm_prefork:notice] [pid 2472] AH00163: Apache/2.4.29 (Ubuntu) OpenSSL/1.1.1 configured -- resuming normal operations
[Wed Nov 18 06:25:04.147283 2020] [core:notice] [pid 2472] AH00094: Command line: '/usr/sbin/apache2'
[Wed Nov 18 13:24:35.794630 2020] [mpm_prefork:notice] [pid 2472] AH00169: caught SIGTERM, shutting down
[Wed Nov 18 13:24:36.079873 2020] [mpm_prefork:notice] [pid 11793] AH00163: Apache/2.4.29 (Ubuntu) OpenSSL/1.1.1 configured -- resuming normal operations
[Wed Nov 18 13:24:36.079962 2020] [core:notice] [pid 11793] AH00094: Command line: '/usr/sbin/apache2'
[Wed Nov 18 13:24:44.708826 2020] [mpm_prefork:notice] [pid 11793] AH00169: caught SIGTERM, shutting down
[Wed Nov 18 13:24:44.951834 2020] [mpm_prefork:notice] [pid 11826] AH00163: Apache/2.4.29 (Ubuntu) OpenSSL/1.1.1 configured -- resuming normal operations
[Wed Nov 18 13:24:44.951917 2020] [core:notice] [pid 11826] AH00094: Command line: '/usr/sbin/apache2'
[Wed Nov 18 13:48:21.531240 2020] [mpm_prefork:notice] [pid 11826] AH00169: caught SIGTERM, shutting down
[Wed Nov 18 13:48:21.811494 2020] [mpm_prefork:notice] [pid 12379] AH00163: Apache/2.4.29 (Ubuntu) OpenSSL/1.1.1 configured -- resuming normal operations
[Wed Nov 18 13:48:21.811575 2020] [core:notice] [pid 12379] AH00094: Command line: '/usr/sbin/apache2'
[Wed Nov 18 13:56:47.663353 2020] [mpm_prefork:notice] [pid 12379] AH00169: caught SIGTERM, shutting down
[Wed Nov 18 13:56:47.912753 2020] [mpm_prefork:notice] [pid 12506] AH00163: Apache/2.4.29 (Ubuntu) OpenSSL/1.1.1 configured -- resuming normal operations
[Wed Nov 18 13:56:47.912832 2020] [core:notice] [pid 12506] AH00094: Command line: '/usr/sbin/apache2'
[Wed Nov 18 14:02:55.838371 2020] [mpm_prefork:notice] [pid 12506] AH00169: caught SIGTERM, shutting down
[Wed Nov 18 14:02:56.092441 2020] [mpm_prefork:notice] [pid 12689] AH00163: Apache/2.4.29 (Ubuntu) OpenSSL/1.1.1 configured -- resuming normal operations
[Wed Nov 18 14:02:56.092527 2020] [core:notice] [pid 12689] AH00094: Command line: '/usr/sbin/apache2'
[Wed Nov 18 14:24:19.303624 2020] [mpm_prefork:notice] [pid 12689] AH00169: caught SIGTERM, shutting down
[Wed Nov 18 14:24:19.425588 2020] [ssl:emerg] [pid 13173] AH02311: Fatal error initialising mod_ssl, exiting. See /var/log/apache2/nextcloud-error.log for more information
AH00016: Configuration Failed
[Wed Nov 18 14:25:38.416973 2020] [ssl:warn] [pid 13190] AH01873: Init: Session Cache is not configured [hint: SSLSessionCache]
[Wed Nov 18 14:25:38.429407 2020] [mpm_prefork:notice] [pid 13190] AH00163: Apache/2.4.29 (Ubuntu) OpenSSL/1.1.1 configured -- resuming normal operations
[Wed Nov 18 14:25:38.429480 2020] [core:notice] [pid 13190] AH00094: Command line: '/usr/sbin/apache2'
[Wed Nov 18 14:32:36.757364 2020] [mpm_prefork:notice] [pid 13190] AH00169: caught SIGTERM, shutting down
[Wed Nov 18 14:32:36.999890 2020] [ssl:warn] [pid 13326] AH01873: Init: Session Cache is not configured [hint: SSLSessionCache]
[Wed Nov 18 14:32:37.012286 2020] [mpm_prefork:notice] [pid 13326] AH00163: Apache/2.4.29 (Ubuntu) OpenSSL/1.1.1 configured -- resuming normal operations
[Wed Nov 18 14:32:37.012367 2020] [core:notice] [pid 13326] AH00094: Command line: '/usr/sbin/apache2'
[Wed Nov 18 15:05:48.854804 2020] [mpm_prefork:notice] [pid 13326] AH00169: caught SIGTERM, shutting down
[Wed Nov 18 15:05:49.096808 2020] [ssl:warn] [pid 14215] AH01873: Init: Session Cache is not configured [hint: SSLSessionCache]
[Wed Nov 18 15:05:49.108712 2020] [mpm_prefork:notice] [pid 14215] AH00163: Apache/2.4.29 (Ubuntu) OpenSSL/1.1.1 configured -- resuming normal operations
[Wed Nov 18 15:05:49.108784 2020] [core:notice] [pid 14215] AH00094: Command line: '/usr/sbin/apache2'