# Collabora will not start no /hosting/discover page

**URL:** <https://help.nextcloud.com/t/collabora-will-not-start-no-hosting-discover-page/46682>\
**Category:** 📄 Office\
**Tags:** collabora-online\
**Created:** [February 1, 2019, 11:10pm UTC](https://help.nextcloud.com/t/collabora-will-not-start-no-hosting-discover-page/46682 "2019-02-01T23:10:33Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![kombi77](https://help.nextcloud.com/user_avatar/help.nextcloud.com/kombi77/32/13317_2.png) [@kombi77](https://help.nextcloud.com/u/kombi77)\
**Post date:** [February 1, 2019, 11:10pm UTC](https://help.nextcloud.com/t/collabora-will-not-start-no-hosting-discover-page/46682/1 "2019-02-01T23:10:33Z")

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I have done a fresh install of collabora on a Ubuntu and running into an issue that the Collabora will not come online fully.

When I run the command “sudo journalctl -u loolwsd” to review the collabora logs. I see the below fails. Has anyone else run into this and found a fix or know what I have missed in the setup?

loolwsd[1186]: frk-01433-01433 2019-02-01 22:49:05.187367 [forkit] INF Have capability cap\_sys\_chroot| kit/ForKit.cpp:182  
loolwsd[1186]: frk-01433-01433 2019-02-01 22:49:05.187380 [forkit] INF Have capability cap\_mknod| kit/ForKit.cpp:182  
loolwsd[1186]: frk-01433-01433 2019-02-01 22:49:05.187388 [forkit] INF Have capability cap\_fowner| kit/ForKit.cpp:182  
loolwsd[1186]: frk-01433-01433 2019-02-01 22:49:05.190262 [forkit] TRC dlopen(/opt/collaboraoffice6.0/program/libmergedlo.so, RTLD\_  
loolwsd[1186]: frk-01433-01433 2019-02-01 22:49:05.463808 [forkit] TRC Invoking lok\_preinit(/opt/collaboraoffice6.0/program", “file  
loolwsd[1186]: Init vcl  
loolwsd[1186]: preload: merged unordf ucpchelp1 msforms vbaobj pcr vbaswobj sw animcore hwp flash chartcore solver sc wpftcalc xof ucp  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: pdffilter PresentationMinimizer rptxml:failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: protocolhandler ucpdav1 wpftwriter msword lwpft writerfilter t602filter xmlfa basctl binaryurp uuresolver scd chartcon  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: dbmm:failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: deploymentgui migrationoo2 migrationoo3 xsltfilter sdd embobj emboleobj log expwrap odfflatxml textfd storagefd xmlfd  
loolwsd[1186]: mozbootstrap oox scfilt OGLTrans:failed  
loolwsd[1186]: slideshow proxyfac cairocanvas vclcanvas canvasfactory mtfrenderer simplecanvas oglcanvas rptui:failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: rpt:failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: dlgprov basprov stringresource dbaxml:failed  
loolwsd[1186]: mork odbc sdbc2 calc dbase flat mysqlc writer xsec\_xmlsec reflection bootstrap introspection invocation invocadapt nam  
loolwsd[1186]: :failed  
loolwsd[1186]: scn scriptframe dbpool2 xmlsecurity analysis date pricing fps\_office:failed  
loolwsd[1186]: :failed  
loolwsd[1186]: i18nsearch wizards.agenda.CallWizard wizards.fax.CallWizard wizards.letter.CallWizard emfio vbaevents PresenterScreen:  
loolwsd[1186]: pdfimport abp:failed  
loolwsd[1186]: dbp:failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: :failed  
loolwsd[1186]: mysql ucpext hyphen spell lnth mailmerge for ctl passwordcontainer svgio updatefeed  
loolwsd[1186]: Preloading dictionaries: Whitelisted languages: de\_DE en\_GB en\_US es\_ES fr\_FR it nl pt\_BR pt\_PT ru  
loolwsd[1186]: en\_US en\_GB  
loolwsd[1186]: Preloading thesauri: en\_US en\_GB  
loolwsd[1186]: Preload icons  
loolwsd[1186]: Preload languages  
loolwsd[1186]: Preload fonts  
loolwsd[1186]: frk-01433-01433 2019-02-01 22:49:07.359239 [forkit] TRC Finished lok\_preinit(/opt/collaboraoffice6.0/program”, “file  
loolwsd[1186]: frk-01433-01433 2019-02-01 22:49:07.359299 [forkit] ERR Error: forkit has more than a single thread after pre-init|  
loolwsd[1186]: frk-01433-01433 2019-02-01 22:49:07.359306 [forkit] INF Preinit stage OK.| kit/ForKit.cpp:542  
loolwsd[1186]: frk-01433-01433 2019-02-01 22:49:07.359332 [forkit] DBG Forking a loolkit process with jailId: JERkfh0k0eNFarL7.| ki  
loolwsd[1186]: frk-01433-01433 2019-02-01 22:49:07.361177 [forkit] INF Forked kit [1469].| kit/ForKit.cpp:294  
loolwsd[1186]: frk-01433-01433 2019-02-01 22:49:07.361239 [forkit] INF Forkit initialization complete: setting log-level to [warnin  
loolwsd[1186]: frk-01433-01433 2019-02-01 22:49:07.361407 [loolkit] INF Thread 1433 (7f6a3bf97740) is now called [loolkit].| common  
loolwsd[1186]: kit-01469-01433 2019-02-01 22:49:07.361501 [loolkit] INF Initializing kit. Local time: Fri 2019-02-01 22:49:07+0000.  
loolwsd[1186]: kit-01469-01433 2019-02-01 22:49:07.361516 [loolkit] INF Setting log-level to [trace] and delaying setting to config  
loolwsd[1186]: kit-01469-01433 2019-02-01 22:49:07.361526 [loolkit] INF Filename anonymization is disabled.| kit/Kit.cpp:2263  
loolwsd[1186]: kit-01469-01433 2019-02-01 22:49:07.361533 [loolkit] INF Username anonymization is disabled.| kit/Kit.cpp:2265  
loolwsd[1186]: kit-01469-01433 2019-02-01 22:49:07.361541 [loolkit] DBG Process started.| kit/Kit.cpp:2272  
loolwsd[1186]: kit-01469-01433 2019-02-01 22:49:07.361560 [loolkit] INF Jail path: /opt/lool/child-roots/JERkfh0k0eNFarL7/| kit/Kit  
loolwsd[1186]: kit-01469-01433 2019-02-01 22:49:07.361987 [loolkit] DBG symlink(”…/lo","/opt/lool/child-roots/JERkfh0k0eNFarL7/opt  
loolwsd[1186]: kit-01469-01433 2019-02-01 22:49:07.467471 [loolkit] TRC skip redundant paths share/config/wizard| kit/Kit.cpp:278  
loolwsd[1186]: kit-01469-01433 2019-02-01 22:49:07.468451 [loolkit] TRC skip redundant paths share/template| kit/Kit.cpp:278  
loolwsd[1186]: kit-01469-01433 2019-02-01 22:49:07.470083 [loolkit] TRC skip redundant paths share/basic| kit/Kit.cpp:278  
loolwsd[1186]: kit-01469-01433 2019-02-01 22:49:07.476879 [loolkit] TRC skip redundant paths program/wizards| kit/Kit.cpp:278

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<div class="post-metadata">

**Author:** ![cuibonobo](https://help.nextcloud.com/user_avatar/help.nextcloud.com/cuibonobo/32/13351_2.png) [@cuibonobo](https://help.nextcloud.com/u/cuibonobo)\
**Post date:** [February 4, 2019, 3:01am UTC](https://help.nextcloud.com/t/collabora-will-not-start-no-hosting-discover-page/46682/2 "2019-02-04T03:01:45Z")

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I’m seeing this same thing. I’ve changed a few things like setting Docker’s storage to `device_mapper` and set various startup options for the collabora image, but nothing has helped yet.

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<div class="post-metadata">

**Author:** ![Hifihedgehog](https://help.nextcloud.com/user_avatar/help.nextcloud.com/hifihedgehog/32/13383_2.png) [@Hifihedgehog](https://help.nextcloud.com/u/Hifihedgehog)\
**Post date:** [February 6, 2019, 5:22am UTC](https://help.nextcloud.com/t/collabora-will-not-start-no-hosting-discover-page/46682/3 "2019-02-06T05:22:19Z")

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I am also seeing the same sort of thing with the non-Docker installation of CODE as well on CentOS (this one: [https://www.collaboraoffice.com/code/linux-packages/](https://www.collaboraoffice.com/code/linux-packages/)). I properly disabled SSL and got an OpenLiteSpeed proxy set up. With that, I also get this same string of errors in my log. Unlike the OP, I do, however, get the /hosting/discover page.

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**Author:** ![kombi77](https://help.nextcloud.com/user_avatar/help.nextcloud.com/kombi77/32/13317_2.png) [@kombi77](https://help.nextcloud.com/u/kombi77)\
**Post date:** [February 17, 2019, 1:37am UTC](https://help.nextcloud.com/t/collabora-will-not-start-no-hosting-discover-page/46682/4 "2019-02-17T01:37:27Z")

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Since I was using the Apache Proxy to terminate all SSL connections from the web and my Let’s encrypt certs could not be loaded by Loolwsd file. I needed to change the Proxy communication to Collabora to Http.

Flow path https Proxy -\> http Collobra then the reverse path would encrypt the traffic as it left the proxy to the web client.

[https://datatravelers.com/area51/entry/165/](https://datatravelers.com/area51/entry/165/)

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<div class="post-metadata">

**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [December 4, 2024, 9:14am UTC](https://help.nextcloud.com/t/collabora-will-not-start-no-hosting-discover-page/46682/5 "2024-12-04T09:14:27Z")

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**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [December 9, 2024, 4:55pm UTC](https://help.nextcloud.com/t/collabora-will-not-start-no-hosting-discover-page/46682/6 "2024-12-09T16:55:40Z")

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