Collabora will not start no /hosting/discover page

kombi77 · February 1, 2019, 11:10pm

I have done a fresh install of collabora on a Ubuntu and running into an issue that the Collabora will not come online fully.

When I run the command “sudo journalctl -u loolwsd” to review the collabora logs. I see the below fails. Has anyone else run into this and found a fix or know what I have missed in the setup?

loolwsd[1186]: frk-01433-01433 2019-02-01 22:49:05.187367 [ forkit ] INF Have capability cap_sys_chroot| kit/ForKit.cpp:182
loolwsd[1186]: frk-01433-01433 2019-02-01 22:49:05.187380 [ forkit ] INF Have capability cap_mknod| kit/ForKit.cpp:182
loolwsd[1186]: frk-01433-01433 2019-02-01 22:49:05.187388 [ forkit ] INF Have capability cap_fowner| kit/ForKit.cpp:182
loolwsd[1186]: frk-01433-01433 2019-02-01 22:49:05.190262 [ forkit ] TRC dlopen(/opt/collaboraoffice6.0/program/libmergedlo.so, RTLD_
loolwsd[1186]: frk-01433-01433 2019-02-01 22:49:05.463808 [ forkit ] TRC Invoking lok_preinit(/opt/collaboraoffice6.0/program", “file
loolwsd[1186]: Init vcl
loolwsd[1186]: preload: merged unordf ucpchelp1 msforms vbaobj pcr vbaswobj sw animcore hwp flash chartcore solver sc wpftcalc xof ucp
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: pdffilter PresentationMinimizer rptxml:failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: protocolhandler ucpdav1 wpftwriter msword lwpft writerfilter t602filter xmlfa basctl binaryurp uuresolver scd chartcon
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: dbmm:failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: deploymentgui migrationoo2 migrationoo3 xsltfilter sdd embobj emboleobj log expwrap odfflatxml textfd storagefd xmlfd
loolwsd[1186]: mozbootstrap oox scfilt OGLTrans:failed
loolwsd[1186]: slideshow proxyfac cairocanvas vclcanvas canvasfactory mtfrenderer simplecanvas oglcanvas rptui:failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: rpt:failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: dlgprov basprov stringresource dbaxml:failed
loolwsd[1186]: mork odbc sdbc2 calc dbase flat mysqlc writer xsec_xmlsec reflection bootstrap introspection invocation invocadapt nam
loolwsd[1186]: :failed
loolwsd[1186]: scn scriptframe dbpool2 xmlsecurity analysis date pricing fps_office:failed
loolwsd[1186]: :failed
loolwsd[1186]: i18nsearch wizards.agenda.CallWizard wizards.fax.CallWizard wizards.letter.CallWizard emfio vbaevents PresenterScreen:
loolwsd[1186]: pdfimport abp:failed
loolwsd[1186]: dbp:failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: :failed
loolwsd[1186]: mysql ucpext hyphen spell lnth mailmerge for ctl passwordcontainer svgio updatefeed
loolwsd[1186]: Preloading dictionaries: Whitelisted languages: de_DE en_GB en_US es_ES fr_FR it nl pt_BR pt_PT ru
loolwsd[1186]: en_US en_GB
loolwsd[1186]: Preloading thesauri: en_US en_GB
loolwsd[1186]: Preload icons
loolwsd[1186]: Preload languages
loolwsd[1186]: Preload fonts
loolwsd[1186]: frk-01433-01433 2019-02-01 22:49:07.359239 [ forkit ] TRC Finished lok_preinit(/opt/collaboraoffice6.0/program”, “file
loolwsd[1186]: frk-01433-01433 2019-02-01 22:49:07.359299 [ forkit ] ERR Error: forkit has more than a single thread after pre-init|
loolwsd[1186]: frk-01433-01433 2019-02-01 22:49:07.359306 [ forkit ] INF Preinit stage OK.| kit/ForKit.cpp:542
loolwsd[1186]: frk-01433-01433 2019-02-01 22:49:07.359332 [ forkit ] DBG Forking a loolkit process with jailId: JERkfh0k0eNFarL7.| ki
loolwsd[1186]: frk-01433-01433 2019-02-01 22:49:07.361177 [ forkit ] INF Forked kit [1469].| kit/ForKit.cpp:294
loolwsd[1186]: frk-01433-01433 2019-02-01 22:49:07.361239 [ forkit ] INF Forkit initialization complete: setting log-level to [warnin
loolwsd[1186]: frk-01433-01433 2019-02-01 22:49:07.361407 [ loolkit ] INF Thread 1433 (7f6a3bf97740) is now called [loolkit].| common
loolwsd[1186]: kit-01469-01433 2019-02-01 22:49:07.361501 [ loolkit ] INF Initializing kit. Local time: Fri 2019-02-01 22:49:07+0000.
loolwsd[1186]: kit-01469-01433 2019-02-01 22:49:07.361516 [ loolkit ] INF Setting log-level to [trace] and delaying setting to config
loolwsd[1186]: kit-01469-01433 2019-02-01 22:49:07.361526 [ loolkit ] INF Filename anonymization is disabled.| kit/Kit.cpp:2263
loolwsd[1186]: kit-01469-01433 2019-02-01 22:49:07.361533 [ loolkit ] INF Username anonymization is disabled.| kit/Kit.cpp:2265
loolwsd[1186]: kit-01469-01433 2019-02-01 22:49:07.361541 [ loolkit ] DBG Process started.| kit/Kit.cpp:2272
loolwsd[1186]: kit-01469-01433 2019-02-01 22:49:07.361560 [ loolkit ] INF Jail path: /opt/lool/child-roots/JERkfh0k0eNFarL7/| kit/Kit
loolwsd[1186]: kit-01469-01433 2019-02-01 22:49:07.361987 [ loolkit ] DBG symlink(”…/lo","/opt/lool/child-roots/JERkfh0k0eNFarL7/opt
loolwsd[1186]: kit-01469-01433 2019-02-01 22:49:07.467471 [ loolkit ] TRC skip redundant paths share/config/wizard| kit/Kit.cpp:278
loolwsd[1186]: kit-01469-01433 2019-02-01 22:49:07.468451 [ loolkit ] TRC skip redundant paths share/template| kit/Kit.cpp:278
loolwsd[1186]: kit-01469-01433 2019-02-01 22:49:07.470083 [ loolkit ] TRC skip redundant paths share/basic| kit/Kit.cpp:278
loolwsd[1186]: kit-01469-01433 2019-02-01 22:49:07.476879 [ loolkit ] TRC skip redundant paths program/wizards| kit/Kit.cpp:278

cuibonobo · February 4, 2019, 3:01am

I’m seeing this same thing. I’ve changed a few things like setting Docker’s storage to device_mapper and set various startup options for the collabora image, but nothing has helped yet.

Hifihedgehog · February 6, 2019, 5:22am

I am also seeing the same sort of thing with the non-Docker installation of CODE as well on CentOS (this one: https://www.collaboraoffice.com/code/linux-packages/). I properly disabled SSL and got an OpenLiteSpeed proxy set up. With that, I also get this same string of errors in my log. Unlike the OP, I do, however, get the /hosting/discover page.

kombi77 · February 17, 2019, 1:37am

Since I was using the Apache Proxy to terminate all SSL connections from the web and my Let’s encrypt certs could not be loaded by Loolwsd file. I needed to change the Proxy communication to Collabora to Http.

Flow path https Proxy -> http Collobra then the reverse path would encrypt the traffic as it left the proxy to the web client.

https://datatravelers.com/area51/entry/165/