# Collabora stopped working on two of my instances, failed to load document

**URL:** <https://help.nextcloud.com/t/collabora-stopped-working-on-two-of-my-instances-failed-to-load-document/120821>\
**Category:** 📄 Office\
**Tags:** collabora-online\
**Created:** [July 26, 2021, 6:29pm UTC](https://help.nextcloud.com/t/collabora-stopped-working-on-two-of-my-instances-failed-to-load-document/120821 "2021-07-26T18:29:05Z")\
**Posts on this page:** 1\
**Showing post:** 3

<div class="post-metadata">

**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [August 20, 2021, 8:13pm UTC](https://help.nextcloud.com/t/collabora-stopped-working-on-two-of-my-instances-failed-to-load-document/120821/3 "2021-08-20T20:13:53Z")

</div>

I had an long time issue with collabora/code but now it looks good!

> [@Docker NC21 collabora issue](https://help.nextcloud.com/t/docker-nc21-collabora-issue/119404/3):
>
> Hi all, finally collabora folks resolved the problem. Many thanks!! After update to [collabora/code:6.4.10.10](https://hub.docker.com/layers/collabora/code/6.4.10.10/images/sha256-12873c6ba355d704d9b60bad6d6c314dcb8d7c3fa9748a49759da6ac94cfa206?context=explore) documents load again!! It looks the problem was here some references to collabora forum (multiple user report it works with 6.4.10.6): [CODE 6.4.10\_Docker - Nextcloud (Not working)](https://forum.collaboraonline.com/t/code-6-4-10-docker-nextcloud-not-working/440)[CODE connecting 0%: cannot connect to ods-document / stops working](https://forum.collaboraonline.com/t/code-connecting-0-cannot-connect-to-ods-document-stops-working/468)([https://forum.collaboraonline.com/t/code-connecting-0-cannot-connect-to-ods-document-stops-working/468](https://forum.collaboraonline.com/t/code-connecting-0-cannot-connect-to-ods-document-stops-working/468)) [CODE 6.4.10 - Well, this is embar…](https://github.com/CollaboraOnline/online/issues/2771)

---

_[View the full topic](https://help.nextcloud.com/t/collabora-stopped-working-on-two-of-my-instances-failed-to-load-document/120821)._
