had the same problem that the app interface told me that the app could not connect to the collabora server. I have Collabora running on docker. It seemed that collabora container was not running anymore and the port had been taken. The following steps resolved the problem.
Did you follow any steps in advance. I duplicated your steps but still could not get it to work after upgrading. The collabora server seems to be running fine if I hit the following url https://office.example.com/hosting/discovery . I think its a app issue becasuse if I try the demo server I still get that is server is reachable but as soon as I refresh the settings page it says it is says the server can not be reached. Thanks in advance and btw I love nextcloud and collabora
The only other thing that I did before that was to remove and install the collabora app in nextcloud in an attempt to get it running with a reinstall (which did not work). Then I started looking at my collabora server installation. I found it curious that docker ps did not list collabora container anymore after the upgrade and another container used the collabora server port instead.
Same for me. Can’t connect to collabora after updating collabora app to v3.6.0.
When chaning settings i get “Collabora Online server is reachable.” as soon as i reload the page it shows “Could not establish connection to the Collabora Online server.” and i can’t open any documents as described at the beginning of the topic.
I could not find any errors in the logs, neither in the collabora docker container nor in nextcloud.
They should have documented that there are changes in the communication!
Older setup’s miss these two lines in the apache setup for the proxy setting:
# Endpoint with information about availability of various features
ProxyPass /hosting/capabilities https://127.0.0.1:9980/hosting/capabilities retry=0
ProxyPassReverse /hosting/capabilities https://127.0.0.1:9980/hosting/capabilities
These are now necessary!
Could someone in the nextcloud universe try to writeup useful release notes ?
Same Problem, Docker installation and Collabora Online 3.6.0 Collabora error “Online is not setup yet”.
Back to version 3.5.3 works perfectly. Will now be more careful when updating this app, it is apparently not being tested.
@helge – How do you discover the exact version of your docker container? My compose file is setup to use latest collabora docker image and it was last updated 9 days ago. When I look at docker hub I’m seeing version 126.96.36.199 as the latest and not 3.6.0