# Collabora Online is unable to load Microsoft Office file formats such as .docx, .xlsx, and .pptx **URL:** \ **Category:** đź“„ Office\ **Tags:** collabora-online\ **Created:** [June 3, 2025, 1:55pm UTC](https://help.nextcloud.com/t/collabora-online-is-unable-to-load-microsoft-office-file-formats-such-as-docx-xlsx-and-pptx/226234 "2025-06-03T13:55:50Z")\ **Posts on this page:** 1\ **Showing post:** 3
**Author:** ![scubamuc](https://help.nextcloud.com/user_avatar/help.nextcloud.com/scubamuc/32/63165_2.png) [@scubamuc](https://help.nextcloud.com/u/scubamuc)\ **Post date:** [June 3, 2025, 4:37pm UTC](https://help.nextcloud.com/t/collabora-online-is-unable-to-load-microsoft-office-file-formats-such-as-docx-xlsx-and-pptx/226234/3 "2025-06-03T16:37:52Z")
> [@Youcef](#): > > I hope you’re all doing well and in good health 👍 > [@Support template. Please use this when you request support](https://help.nextcloud.com/t/support-template-please-use-this-when-you-request-support/137402): > > play_button Support intro Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. heartThe Basics Nextcloud Server version (e.g., 29.x.x): Operating system and version (e.g., Ubuntu 24.04): Web server and version (e.g, Apache 2.4.25): Reverse proxy and version \_(e.g. nginx 1.27.2): PHP version (e.g, 8.3): Is this the first time you’ve seen this error? (Yes / No): When did this problem seem to first start? Installation method (… --- _[View the full topic](https://help.nextcloud.com/t/collabora-online-is-unable-to-load-microsoft-office-file-formats-such-as-docx-xlsx-and-pptx/226234)._