Collabora Online Development version error

Support intro

Sorry to hear you’re facing problems :slightly_frowning_face:

help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.

In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:

example

Or for longer, use three backticks above and below the code snippet:

longer
example
here

Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can :heart:

Nextcloud version (eg, 20.0.5): 25.03
Operating system and version (eg, Ubuntu 20.04): Rocky Linux 8.7
Apache or nginx version (eg, Apache 2.4.25): httpd-2.4.37-51
PHP version (eg, 7.4): PHP 8.0.20

The issue you are facing:
Error message when enabling Nextcloud Office and Collabora online
I am using the Collabora Online Development Edition

Is this the first time you’ve seen this error? (Y/N): N

Steps to replicate it:

  1. Enable Nextcloud Office
  2. Enable Collabora online

The output of your Nextcloud log in Admin > Logging:

[index] Error: Exception: Call to undefined function OCA\Settings\Controller\posix_getuid() in file '/var/www/html/e_docs/apps/settings/lib/Controller/CheckSetupController.php' line 668 at <<closure>>

0. /var/www/html/e_docs/lib/private/AppFramework/App.php line 172
   OC\AppFramework\Http\Dispatcher->dispatch()
1. /var/www/html/e_docs/lib/private/Route/Router.php line 298
   OC\AppFramework\App::main()
2. /var/www/html/e_docs/lib/base.php line 1047
   OC\Route\Router->match()
3. /var/www/html/e_docs/index.php line 36
   OC::handleRequest()

GET /e_docs/index.php/settings/ajax/checksetup
from 10.5.2.177 by wp.rauchholz at 2023-02-17T15:15:18+00:00

and also:


[richdocuments] Error: GuzzleHttp\Exception\ServerException: Server error: `GET https://www.wo-lar.com/e_docs/apps/richdocumentscode/proxy.php?req=/hosting/capabilities` resulted in a `500 Internal Server Error` response at <<closure>>

 0. /var/www/html/e_docs/3rdparty/guzzlehttp/guzzle/src/Middleware.php line 69
    GuzzleHttp\Exception\RequestException::create()
 1. /var/www/html/e_docs/3rdparty/guzzlehttp/promises/src/Promise.php line 204
    GuzzleHttp\Middleware::GuzzleHttp\{closure}("*** sensitive parameters replaced ***")
 2. /var/www/html/e_docs/3rdparty/guzzlehttp/promises/src/Promise.php line 153
    GuzzleHttp\Promise\Promise::callHandler()
 3. /var/www/html/e_docs/3rdparty/guzzlehttp/promises/src/TaskQueue.php line 48
    GuzzleHttp\Promise\Promise::GuzzleHttp\Promise\{closure}("*** sensitive parameters replaced ***")
 4. /var/www/html/e_docs/3rdparty/guzzlehttp/promises/src/Promise.php line 248
    GuzzleHttp\Promise\TaskQueue->run()
 5. /var/www/html/e_docs/3rdparty/guzzlehttp/promises/src/Promise.php line 224
    GuzzleHttp\Promise\Promise->invokeWaitFn()
 6. /var/www/html/e_docs/3rdparty/guzzlehttp/promises/src/Promise.php line 269
    GuzzleHttp\Promise\Promise->waitIfPending()
 7. /var/www/html/e_docs/3rdparty/guzzlehttp/promises/src/Promise.php line 226
    GuzzleHttp\Promise\Promise->invokeWaitList()
 8. /var/www/html/e_docs/3rdparty/guzzlehttp/promises/src/Promise.php line 62
    GuzzleHttp\Promise\Promise->waitIfPending()
 9. /var/www/html/e_docs/3rdparty/guzzlehttp/guzzle/src/Client.php line 187
    GuzzleHttp\Promise\Promise->wait()
10. /var/www/html/e_docs/lib/private/Http/Client/Client.php line 218
    GuzzleHttp\Client->request()
11. /var/www/html/e_docs/apps/richdocuments/lib/Service/CapabilitiesService.php line 136
    OC\Http\Client\Client->get()
12. /var/www/html/e_docs/apps/richdocuments/lib/Service/CapabilitiesService.php line 74
    OCA\Richdocuments\Service\CapabilitiesService->refetch()
13. /var/www/html/e_docs/apps/richdocuments/lib/AppInfo/Application.php line 80
    OCA\Richdocuments\Service\CapabilitiesService->getCapabilities()
14. /var/www/html/e_docs/lib/private/AppFramework/Bootstrap/FunctionInjector.php line 67
    OCA\Richdocuments\AppInfo\Application->OCA\Richdocuments\AppInfo\{closure}("*** sensitive parameters replaced ***")
15. /var/www/html/e_docs/lib/private/AppFramework/Bootstrap/BootContext.php line 51
    OC\AppFramework\Bootstrap\FunctionInjector->injectFn()
16. /var/www/html/e_docs/apps/richdocuments/lib/AppInfo/Application.php line 135
    OC\AppFramework\Bootstrap\BootContext->injectFn()
17. /var/www/html/e_docs/lib/private/AppFramework/Bootstrap/Coordinator.php line 190
    OCA\Richdocuments\AppInfo\Application->boot()
18. /var/www/html/e_docs/lib/private/legacy/OC_App.php line 208
    OC\AppFramework\Bootstrap\Coordinator->bootApp()
19. /var/www/html/e_docs/lib/private/legacy/OC_App.php line 141
    OC_App::loadApp()
20. /var/www/html/e_docs/lib/base.php line 1027
    OC_App::loadApps()
21. /var/www/html/e_docs/index.php line 36
    OC::handleRequest()

POST /e_docs/index.php/settings/apps/disable
from 10.5.2.177 by wp.rauchholz at 2023-02-17T15:15:11+00:00


The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

/var/www/html/e_docs/config
<?php
$CONFIG = array (
  'instanceid' => '<secret>',
  'passwordsalt' => '<secret>',
  'secret' => '<secret>',
  'trusted_domains' =>
  array (
    0 => 'www.wo-lar.com',
  ),
  'datadirectory' => '/home/e_docs',
  'dbtype' => 'mysql',
  'version' => '25.0.3.2',
  'overwrite.cli.url' => 'https://www.wo-lar.com/e_docs',
  'dbname' => 'e_docs',
  'dbhost' => 'localhost',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'mysql.utf8mb4' => true,
  'dbuser' => '<secret>',
  'dbpassword' => '<secret>',
  'installed' => true,
  'mail_smtpmode' => 'smtp',
  'mail_smtpsecure' => 'tls',
  'mail_sendmailmode' => 'smtp',
  'mail_from_address' => '<secret>',
  'mail_domain' => 'wo-lar.com',
  'mail_smtpauthtype' => 'LOGIN',
  'mail_smtpauth' => 1,
  'mail_smtphost' => 'wo-lar.com',
  'mail_smtpport' => '587',
  'mail_smtpname' => '<secret>',
  'mail_smtppassword' => '<secret>',
);

The output of your Apache/nginx/system log in /var/log/____:

Can't find anything here really

PASTE HERE


Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.

Please see above

Thanks for your insights.

Wolfgang