Collabora on line Built-in Server. Installation impossible sous Nextcloud 34

â„č Support 📄 Office
, ,
1
Support intro

Sorry to hear you’re facing problems. :slightly_frowning_face:

The community help forum (help.nextcloud.com) is for home and non-enterprise users. Support is provided by other community members on a best effort / “as available” basis. All of those responding are volunteering their time to help you.

If you’re using Nextcloud in a business/critical setting, paid and SLA-based support services can be accessed via portal.nextcloud.com where Nextcloud engineers can help ensure your business keeps running smoothly.

Getting help

In order to help you as efficiently (and quickly!) as possible, please fill in as much of the below requested information as you can.

Before clicking submit: Please check if your query is already addressed via the following resources:

(Utilizing these existing resources is typically faster. It also helps reduce the load on our generous volunteers while elevating the signal to noise ratio of the forums otherwise arising from the same queries being posted repeatedly).

Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can. :heart:

The Basics

  • Nextcloud Server version (e.g., 29.x.x):
    • 34.0.0
  • Operating system and version (e.g., Ubuntu 24.04):
    • Linux 6.1.0-0.deb11.21-amd64
  • Web server and version (e.g, Apache 2.4.25):
    • nginx
  • Reverse proxy and version _(e.g. nginx 1.27.2)
    • swag, nginx 1.18.0
  • PHP version (e.g, 8.3):
    • PHP 7.4.33
  • Is this the first time you’ve seen this error? (Yes / No):
    • Yes
  • When did this problem seem to first start?
    • Collabora Built-in Code server installation
  • Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
    • NextCloud application
  • Are you using CloudfIare, mod_security, or similar? (Yes / No)
    • swag is the answer ?

Summary of the issue you are facing:

When I want to install the Collabora On Lin Buit in server, nothing happens. If I want to launch ‘Serveur CODE intĂ©gré’, I have the following message:
[
] Erreur interne du serveur
Le serveur est incapable d’exĂ©cuter votre requĂȘte.
Si cela se reproduit, veuillez envoyer les dĂ©tails techniques ci-dessous Ă  l’administrateur du serveur.
Le fichier log du serveur peut fournir plus de renseignements.

Renseignements techniques

  • Adresse distante : 192.168.0.100
  • ID de la demande : nIRgHjVnczMFIXPiqD3s

Steps to replicate it (hint: details matter!):

Log entries

Nextcloud

Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.

{“reqId”:“EjoWoeDoknMnyN9iakJL”,“level”:1,“time”:“2026-06-17T17:55:53+00:00”,“remoteAddr”:“192.168.0.100”,“user”:“admin”,“app”:“no app in context”,“method”:“GET”,“url”:“/ocs/v2.php/apps/notifications/api/v2/notifications”,“scri>
{“reqId”:“EjoWoeDoknMnyN9iakJL”,“level”:1,“time”:“2026-06-17T17:55:53+00:00”,“remoteAddr”:“192.168.0.100”,“user”:“admin”,“app”:“no app in context”,“method”:“GET”,“url”:”/ocs/v2.php/apps/notifications/api/v2/notifications",“scri>
{“reqId”:“EjoWoeDoknMnyN9iakJL”,“level”:1,“time”:“2026-06-17T17:55:53+00:00”,“remoteAddr”:“192.168.0.100”,“user”:“admin”,“app”:“no app in context”,“method”:“GET”,“url”:”/ocs/v2.php/apps/notifications/api/v2/notifications",“scri>
{“reqId”:“EjoWoeDoknMnyN9iakJL”,“level”:1,“time”:“2026-06-17T17:55:53+00:00”,“remoteAddr”:“192.168.0.100”,“user”:“admin”,“app”:“no app in context”,“method”:“GET”,“url”:”/ocs/v2.php/apps/notifications/api/v2/notifications",“scri>
{“reqId”:“EjoWoeDoknMnyN9iakJL”,“level”:1,“time”:“2026-06-17T17:55:53+00:00”,“remoteAddr”:“192.168.0.100”,“user”:“admin”,“app”:“no app in context”,“method”:“GET”,“url”:”/ocs/v2.php/apps/notifications/api/v2/notifications",“scri>
{“reqId”:“EjoWoeDoknMnyN9iakJL”,“level”:1,“time”:“2026-06-17T17:55:53+00:00”,“remoteAddr”:“192.168.0.100”,“user”:“admin”,“app”:“no app in context”,“method”:“GET”,“url”:”/ocs/v2.php/apps/notifications/api/v2/notifications",“scri>
{“reqId”:“EjoWoeDoknMnyN9iakJL”,“level”:1,“time”:“2026-06-17T17:55:53+00:00”,“remoteAddr”:“192.168.0.100”,“user”:“admin”,“app”:“no app in context”,“method”:“GET”,“url”:”/ocs/v2.php/apps/notifications/api/v2/notifications",“scri>
{“reqId”:“EjoWoeDoknMnyN9iakJL”,“level”:1,“time”:“2026-06-17T17:55:53+00:00”,“remoteAddr”:“192.168.0.100”,“user”:“admin”,“app”:“no app in context”,“method”:“GET”,“url”:”/ocs/v2.php/apps/notifications/api/v2/notifications",“scri>
{“reqId”:“XG0DZ9JhcdbYbVjcFpur”,“level”:0,“time”:“2026-06-17T17:56:01+00:00”,“remoteAddr”:“192.168.0.100”,“user”:“admin”,“app”:“files_external”,“method”:“GET”,“url”:”/settings/admin/richdocumentscode",“scriptName”:“/index.php”,>
{“reqId”:“XG0DZ9JhcdbYbVjcFpur”,“level”:3,“time”:“2026-06-17T17:56:01+00:00”,“remoteAddr”:“192.168.0.100”,“user”:“admin”,“app”:“index”,“method”:“GET”,“url”:“/settings/admin/richdocumentscode”,“scriptName”:“/index.php”,“message”>

Web Browser

If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.

PASTE

Web server / Reverse Proxy

The output of your Apache/nginx/system log in /var/log/____:

PASTE HERE

Configuration

Nextcloud

The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):

PASTE HERE

Apps

The output of occ app:list (if possible).

Tips for increasing the likelihood of a response

  • Use the preformatted text formatting option in the editor for all log entries and configuration output.
  • If screenshots are useful, feel free to include them.
    • If possible, also include key error output in text form so it can be searched for.
  • Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you.
2

in Collabora integration guide there is a section related to built-in collabora showing some prerequisites and referring github issues and other topics.

if you PHP is really 7.4 you obviously should upgrade first - it’s not supported anymore.

3

Bonjour Willy.
Merci pour le retour.
N’étant pas expert, SVP, comment mettre Ă  jour mon PHP? J’ai cherchĂ© sur internet et il y a plein de choses diffĂ©rentes. Ma machine tourne sous Debian 11 et OpenMediaVault. C’est par lĂ  que j’ai installĂ© Nextcloud
 Comme OMV signalait les mises Ă  jours, je pensais ĂȘtre OK. Cordialement

4

Hi Willy,
Sorry, I answered in french.
Thanks for your reply. Please could you tell me how to proceed to update my php version. I installed Nextcloud througn OpenMediavult docker compose. As OMV proposes all the update I thought to be OK.
I found different solutions through the web, so it would be fine if you could precise to me the good one.
Thanks in advance.
Didier

5

Hi Willy.
I just used: apt-get install php.
It is said that php is at the last version: (2:7.4+76).
I don’t understand!!

6

If you use docker php version should be ok as it is shipped by the image (review in admin settings)..
if OMV uses php74 internally it should be not a problem but still not good to have such old version in place.

7

Thanks for your comment. I am fighting to update OMV to version 7 and encounter other problems

But coming back to Collabora built-in Code server, please, do you see any reason why it fails to be installed?

8

did you check?

9

Hi Willi,
Sorry for the delay. I am just dealing with another problem to upgrade openmediavault and debian to version 8 and 13 respectively. As soon as the problem is solved, I will test Collabora again. In any case I will tell you. Thanks for your message.

10

Hi Willy,
I have just finished my upgrade to OMV 8.4.0-3 (Synchrony) and Linux 7.0.10+deb13-amd64.
I hoped it will solve mu CollaboraOn Line problem. But I have the same behaviour.
When I launch Innstallation, nothing happens.
Please have you any idea?

11

I’m sorry did you bother to read my message?

12

Hi Willi,
I am disappointed! As all my configuration (OMV, Debian and Nextcloud) is upgraded I thought to have no more Collabora problem.
In the help I found, it is proposed to put a command with occ. But occ is no more available with the Nextcloud Spring version! So I dont know what to do

When I try to install Collabora the integrated serverCODE, I have the following message:
Erreur interne du serveur
Le serveur est incapable d’exĂ©cuter votre requĂȘte.
Si cela se reproduit, veuillez envoyer les dĂ©tails techniques ci-dessous Ă  l’administrateur du serveur.
Le fichier log du serveur peut fournir plus de renseignements.
Renseignements techniques

  • Adresse distante : 192.168.0.100
  • ID de la demande : w7e05khR2VW5v8JaPfJS

I think in my case it would be simpler to use the Collabora on Line Built in server to use Collabora.
Please, have you any idea.

13

Hi Willi,
For information, the Collabora on Line Built in CODE server version is now 26.4.104 .

After looking to the Collabora integration guide, I am wondering if the source of the problem is the configuration of the nginx reverse proxy. Should I add some special comant to the nextcloud.subdomain.conf file or other? I installed Nextcloud with a compose docker stack yml file, with swag.

14

this is not true

nobody can tell you more as long you don’t share config files, complete the troubleshooting checklist and share results, together with logs

15

Sorry Willy, I don’t understand. I can open OCC application but no prompt appears. I just get an empty window. Please, I miss something?

16

I assume you are talking about occweb-app (as you reported in Pb with OCC with Nextcloud Hub 26 Spring (34.0.0)) - which is not a “real” command line occ and unsupported since ages:

:warning: Deprecated :warning:

As nextcloudd has no native support for asynchronous operations, due to the use of php, this aplication is deprecated, and will no longer support the Nextcloud’ future versions (19+). I did not find a way to implemement true support for interactive and long running occ tasks in a web terminal whitout introducing addtional dependencies (through websockets, for example), the lack of true asynchronous occ operations can lead to serious alterations of voluminous instances. This issue may give some hints on why I decided to not support this application anymore.

from: GitHub - Adphi/occweb · GitHub

17

this seems to be a double post

18

Yes Scubamuc.
I though my problem with OCC (I confused with OCCWeb) and Collabora installation were two different problems. Willy clarified. I have to learn to apply occ command without OCCweb.

So remains to me, at least, a better understanding of how work containers and dockers. Since the beginning I am using OMV docker compose.

My goal now would be to install Collabora On line with a docker compose file. I try to understand:

19

I’m sorry @Didier91 we are not a “let me explain it to you” service - please search, read and educate yourself.

If you fail - tell us what you tried and what went wrong - share error messages, screenshots and as many details as possible.

Start with

20

I understand and agree. You can close the post. I will come back later!
Thanks for your help and comments