# Collabora on IONOS managed server

**URL:** <https://help.nextcloud.com/t/collabora-on-ionos-managed-server/111033>\
**Category:** 📄 Office\
**Tags:** collabora-online\
**Created:** [March 16, 2021, 8:37am UTC](https://help.nextcloud.com/t/collabora-on-ionos-managed-server/111033 "2021-03-16T08:37:40Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Rabendoktor](https://help.nextcloud.com/letter_avatar/rabendoktor/32/5_5575768a8748004e209b776fc1b2916d.png) [@Rabendoktor](https://help.nextcloud.com/u/Rabendoktor)\
**Post date:** [March 16, 2021, 8:37am UTC](https://help.nextcloud.com/t/collabora-on-ionos-managed-server/111033/1 "2021-03-16T08:37:40Z")

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Hi there,

I come from installing Nextcloud 21 including Collabora on a managed server, run by IONOS.  
Everything works out beautifully, NC runs, settings indicate Collabora Server is available, setting is set to “use CODE”…

But: it won’t work!  
Trying to open a document gives an error

 ![Bildschirmfoto 2021-03-16 um 08.37.02](https://help.nextcloud.com/uploads/default/original/3X/9/5/951ecc8a1516e72d9f4aae8afa3df980f04a7d64.png)

I already uploaden an PHP.ini with a memory size of 512M in the root directory of NC - nothing changed.

What can I do?

Thanks so much for help,  
best,  
Steffen

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**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [December 13, 2024, 8:51am UTC](https://help.nextcloud.com/t/collabora-on-ionos-managed-server/111033/2 "2024-12-13T08:51:49Z")

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<div class="post-metadata">

**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [December 13, 2024, 8:51am UTC](https://help.nextcloud.com/t/collabora-on-ionos-managed-server/111033/3 "2024-12-13T08:51:50Z")

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