# Collabora Office failed to read document from storage

**URL:** <https://help.nextcloud.com/t/collabora-office-failed-to-read-document-from-storage/182346>\
**Category:** ℹ️ Support\
**Tags:** docker, wopi, office, collabora-online\
**Created:** [February 21, 2024, 2:50am UTC](https://help.nextcloud.com/t/collabora-office-failed-to-read-document-from-storage/182346 "2024-02-21T02:50:03Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [February 22, 2024, 9:08am UTC](https://help.nextcloud.com/t/collabora-office-failed-to-read-document-from-storage/182346/5 "2024-02-22T09:08:11Z")

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I think the problem remains the same - your Collabora can’t reach Nextcloud.

> [@John2](#):
>
> `#18: Read failed, have 0 buffered bytes (ECONNRESET: Connection reset by peer)| net/Socket.hpp:1137`

as long you access your cloud using https:// it’s pointless to rely on http:// tests - you must allow communication between all the systems using https://.

please work through [Collabora integration guide](https://help.nextcloud.com/t/collabora-integration-guide/151879)

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_[View the full topic](https://help.nextcloud.com/t/collabora-office-failed-to-read-document-from-storage/182346)._