# Collabora Office disconnects and reconnects constantly

**URL:** <https://help.nextcloud.com/t/collabora-office-disconnects-and-reconnects-constantly/243509>\
**Category:** ℹ️ Support\
**Tags:** wopi, nc33, collabora-online, aio\
**Created:** [April 20, 2026, 3:47am UTC](https://help.nextcloud.com/t/collabora-office-disconnects-and-reconnects-constantly/243509 "2026-04-20T03:47:45Z")\
**Posts on this page:** 1\
**Showing post:** 3

<div class="post-metadata">

**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [April 20, 2026, 8:06pm UTC](https://help.nextcloud.com/t/collabora-office-disconnects-and-reconnects-constantly/243509/3 "2026-04-20T20:06:01Z")

</div>

I can’t tell you for sure my educated guess would be too look at **websocket** - maybe it doesn’t work completely or simply brakes too often. Cosmos Cloud is IMO not widely used likely you must dig the rabbit hole yourself.

1. Look at [Collabora integration guide](https://help.nextcloud.com/t/collabora-integration-guide/151879) and follow the references  
a. AiO implemented a ~~strange~~ method I don’t like → [Local access for Collabora](https://help.nextcloud.com/t/local-access-for-collabora/231248) which might be causing issues in “_non-standard_” deployments as well
2. review logs of all 3 components - if you don’t find the error immediately increase log levels and dig deeper

---

_[View the full topic](https://help.nextcloud.com/t/collabora-office-disconnects-and-reconnects-constantly/243509)._