Collabora Office Can not save Documents

ℹ️ Support 📄 Collabora
1

Since a Collabora app update today i am not abled to save documents anymore.

wsd-00029-00030 2020-01-09 16:19:18.352275 [ prisoner_poll ] TRC #15: Wrote outgoing data 129 bytes of 129 bytes buffered.| ./net/Socket.hpp:1115
wsd-00029-00030 2020-01-09 16:19:18.352307 [ prisoner_poll ] INF ChildProcess ctor [33].| wsd/DocumentBroker.hpp:77
wsd-00029-00030 2020-01-09 16:19:18.352337 [ prisoner_poll ] DBG Removing socket #15 (of 2) from prisoner_poll| ./net/Socket.hpp:601
wsd-00029-00030 2020-01-09 16:19:18.352367 [ prisoner_poll ] DBG #15 Thread affinity set to 0 (was 0x7fde3f459700).| ./net/Socket.hpp:282
wsd-00029-00030 2020-01-09 16:19:18.352396 [ prisoner_poll ] TRC Calling addNewChild in disposition’s move thing to add to NewChildren| wsd/LOOLWSD.cpp:1939
wsd-00029-00030 2020-01-09 16:19:18.352422 [ prisoner_poll ] TRC Adding one child to NewChildren| wsd/LOOLWSD.cpp:477
wsd-00029-00030 2020-01-09 16:19:18.352445 [ prisoner_poll ] INF Have 1 spare child after adding [33].| wsd/LOOLWSD.cpp:481
wsd-00029-00030 2020-01-09 16:19:18.352472 [ prisoner_poll ] TRC Notifying NewChildrenCV| wsd/LOOLWSD.cpp:484
wsd-00029-00030 2020-01-09 16:19:18.352518 [ prisoner_poll ] TRC Poll start| ./net/Socket.hpp:511
wsd-00029-00029 2020-01-09 16:19:18.352551 [ loolwsd ] TRC Have 1 new children.| wsd/LOOLWSD.cpp:3428
wsd-00029-00029 2020-01-09 16:19:18.352642 [ loolwsd ] INF WSD initialization complete: setting log-level to [warning] as configured.| wsd/LOOLWSD.cpp:3435
wsd-00029-00035 2020-01-09 16:19:19.831690 [ websrv_poll ] WRN client - server version mismatch, disabling browser cache. Expected: 3d7bdc4| wsd/FileServer.cpp:279
wsd-00029-00035 2020-01-09 16:19:20.240703 [ websrv_poll ] WRN client - server version mismatch, disabling browser cache. Expected: 3d7bdc4| wsd/FileServer.cpp:279
wsd-00029-00035 2020-01-09 16:19:20.382913 [ websrv_poll ] WRN client - server version mismatch, disabling browser cache. Expected: 3d7bdc4| wsd/FileServer.cpp:279
wsd-00029-00035 2020-01-09 16:19:20.455059 [ websrv_poll ] WRN client - server version mismatch, disabling browser cache. Expected: 3d7bdc4| wsd/FileServer.cpp:279
wsd-00029-00035 2020-01-09 16:19:20.510322 [ websrv_poll ] WRN client - server version mismatch, disabling browser cache. Expected: 3d7bdc4| wsd/FileServer.cpp:279
wsd-00029-00035 2020-01-09 16:19:22.411097 [ websrv_poll ] WRN client - server version mismatch, disabling browser cache. Expected: 3d7bdc4| wsd/FileServer.cpp:279
wsd-00029-00035 2020-01-09 16:19:22.424068 [ websrv_poll ] WRN client - server version mismatch, disabling browser cache. Expected: 3d7bdc4| wsd/FileServer.cpp:279
wsd-00029-00035 2020-01-09 16:19:22.424909 [ websrv_poll ] WRN client - server version mismatch, disabling browser cache. Expected: 3d7bdc4| wsd/FileServer.cpp:279
wsd-00029-00035 2020-01-09 16:19:22.492657 [ websrv_poll ] WRN client - server version mismatch, disabling browser cache. Expected: 3d7bdc4| wsd/FileServer.cpp:279
wsd-00029-00035 2020-01-09 16:19:22.493225 [ websrv_poll ] WRN client - server version mismatch, disabling browser cache. Expected: 3d7bdc4| wsd/FileServer.cpp:279
wsd-00029-00035 2020-01-09 16:19:22.495376 [ websrv_poll ] WRN client - server version mismatch, disabling browser cache. Expected: 3d7bdc4| wsd/FileServer.cpp:279
wsd-00029-00035 2020-01-09 16:19:25.135462 [ websrv_poll ] WRN client - server version mismatch, disabling browser cache. Expected: 3d7bdc4| wsd/FileServer.cpp:279
wsd-00029-00037 2020-01-09 16:19:26.871139 [ docbroker_001 ] ERR Unexpected response to WOPI::PutFile : 500Cannot save file to WOPI storage uri [https://cloud.ofeldmann.org/index.php/apps/richdocuments/wopi/files/47130_oc8e4q9btc86/contents?access_token=vQvTasF5kPn9wirvgkXgIRWK2xot25n4&access_token_ttl=0]. Error: | wsd/Storage.cpp:1083
wsd-00029-00037 2020-01-09 16:19:26.871478 [ docbroker_001 ] ERR Failed to save docKey [/index.php/apps/richdocuments/wopi/files/47130_oc8e4q9btc86] to URI [https://cloud.ofeldmann.org/index.php/apps/richdocuments/wopi/files/47130_oc8e4q9btc86?access_token=vQvTasF5kPn9wirvgkXgIRWK2xot25n4&access_token_ttl=0]. Notifying client.| wsd/DocumentBroker.cpp:1076

1 Like
2

Same here. Collaboraoffice (not CODE) 6.0, loolwsd 4.0-2, richdocuments 3.5.1.

Return code 500 (same as @EDU_Fraeisk cited) is caused by error in richdocuments app:

apps/richdocuments/lib/Controller/WopiController.php#449: Return value of OCA\Richdocuments\Service\UserScopeService::setFilesystemScope() must be an instance of OCA\Richdocuments\Service\void, none returned

@EDU_Fraeisk which versions of Nextcloud and PHP at your installation?

3

@EDU_Fraeisk if you have updated 23 days ago it will most likely be richdocuments 3.5.1: there’s a bug open on this: