# Collabora: Failed to load the document (All Logs included)

**URL:** <https://help.nextcloud.com/t/collabora-failed-to-load-the-document-all-logs-included/8608>\
**Category:** 📄 Office\
**Tags:** collabora-online\
**Created:** [February 7, 2017, 10:33pm UTC](https://help.nextcloud.com/t/collabora-failed-to-load-the-document-all-logs-included/8608 "2017-02-07T22:33:21Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![ajdunevent](https://help.nextcloud.com/user_avatar/help.nextcloud.com/ajdunevent/32/1391_2.png) [@ajdunevent](https://help.nextcloud.com/u/ajdunevent)\
**Post date:** [February 10, 2017, 4:38pm UTC](https://help.nextcloud.com/t/collabora-failed-to-load-the-document-all-logs-included/8608/5 "2017-02-10T16:38:05Z")

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For some reason, the steps I wrote up [here](https://help.nextcloud.com/t/failure-please-ensure-the-file-type-is-supported-and-not-corrupted/8031/5?u=ajdunevent) fixed this problem for me (after updating the Docker image earlier today).

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_[View the full topic](https://help.nextcloud.com/t/collabora-failed-to-load-the-document-all-logs-included/8608)._