Collabora does not work on 1 of my servers

I am facing the weirdest problem. I have,my own collobra server and it only works with ONE of my nextcloud servers(Yes I have more then one, onsite and offsite). I Don’t know why but the collobra server only works on one of them. I don’t know what else to put because they are both running the newest nextcloud(collobra might be older) I don;t know how to fix this so thank you for any help.

Which version of Collabora? Code app, docker hosted Collabora, etc? Setup details matter.

Hi @jon_will,
You are missing the required support template. Please fill this form out and edit into your post.

This will give us the technical info and logs needed to help you in case the machine in question in spitting out errors! Since you’ve provided zero technical details it is impossible to help you as-is. Thanks.

you need to configure Collabora’s “allowed hosts” feature. First connecting server is allowed by default but every additional host must be configured. See docker settings below (search Collabora docs on you own for native install)

https://help.nextcloud.com/t/important-changes-that-seem-to-affect-cool-docker-versions-from-v21-11-3-6-on-multiple-domains-setup

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OK so It’s “Working” Now it accepts the URL but I get this eveytime a open something.
Screenshot from 2022-07-18 19-10-29

UPDATE: demo servers work but my personal server does not.

At some point you’ll need to provide actual technical information and logs so you can be assisted since the issue is misconfiguration on your private server. Please do so.

Hi @jon_will,
You are missing the required support template. Please fill this form out and edit into your post.

This will give us the technical info and logs needed to help you! Thanks.

My apologizes. I didn’t know if I should be posting logs for I did not know what end it was on(nextcloud or collabora), but now that I know it collabora, here are some logs from the apache2 /var/log/apache2/error.log

[Wed Jul 20 05:35:05.719155 2022] [mpm_prefork:notice] [pid 556752] AH00169: caught SIGTERM, shutting down
[Wed Jul 20 05:35:06.147571 2022] [mpm_prefork:notice] [pid 557563] AH00163: Apache/2.4.41 (Ubuntu) OpenSSL/1.1.1f configured -- resuming normal operations
[Wed Jul 20 05:35:06.147703 2022] [core:notice] [pid 557563] AH00094: Command line: '/usr/sbin/apache2'
[Wed Jul 20 05:35:20.631040 2022] [proxy:error] [pid 557564] (20014)Internal error (specific information not available): [client 172.16.52.109:47256] AH01084: pass request body failed to 127.0.0.1:9980 (127.0.0.1)
[Wed Jul 20 05:35:20.631169 2022] [proxy:error] [pid 557564] [client 172.16.52.109:47256] AH00898: Error during SSL Handshake with remote server returned by /hosting/discovery
[Wed Jul 20 05:35:20.631216 2022] [proxy_http:error] [pid 557564] [client 172.16.52.109:47256] AH01097: pass request body failed to 127.0.0.1:9980 (127.0.0.1) from 172.16.52.109 ()
[Wed Jul 20 05:35:20.641446 2022] [proxy:error] [pid 557565] (20014)Internal error (specific information not available): [client 172.16.52.109:47522] AH01084: pass request body failed to 127.0.0.1:9980 (127.0.0.1)
[Wed Jul 20 05:35:20.641563 2022] [proxy:error] [pid 557565] [client 172.16.52.109:47522] AH00898: Error during SSL Handshake with remote server returned by /hosting/capabilities
[Wed Jul 20 05:35:20.641579 2022] [proxy_http:error] [pid 557565] [client 172.16.52.109:47522] AH01097: pass request body failed to 127.0.0.1:9980 (127.0.0.1) from 172.16.52.109 ()
[Wed Jul 20 05:36:49.949377 2022] [proxy:error] [pid 557568] (20014)Internal error (specific information not available): [client 172.16.52.109:50470] AH01084: pass request body failed to 127.0.0.1:9980 (127.0.0.1)
[Wed Jul 20 05:36:49.949511 2022] [proxy:error] [pid 557568] [client 172.16.52.109:50470] AH00898: Error during SSL Handshake with remote server returned by /hosting/capabilities
[Wed Jul 20 05:36:49.949528 2022] [proxy_http:error] [pid 557568] [client 172.16.52.109:50470] AH01097: pass request body failed to 127.0.0.1:9980 (127.0.0.1) from 172.16.52.109 ()
[Wed Jul 20 05:38:19.936124 2022] [proxy:error] [pid 557567] (20014)Internal error (specific information not available): [client 172.16.52.109:53400] AH01084: pass request body failed to 127.0.0.1:9980 (127.0.0.1)
[Wed Jul 20 05:38:19.936220 2022] [proxy:error] [pid 557567] [client 172.16.52.109:53400] AH00898: Error during SSL Handshake with remote server returned by /hosting/capabilities
[Wed Jul 20 05:38:19.936236 2022] [proxy_http:error] [pid 557567] [client 172.16.52.109:53400] AH01097: pass request body failed to 127.0.0.1:9980 (127.0.0.1) from 172.16.52.109 ()
[Wed Jul 20 05:38:28.661643 2022] [mpm_prefork:notice] [pid 557563] AH00169: caught SIGTERM, shutting down
[Wed Jul 20 05:48:17.036240 2022] [mpm_prefork:notice] [pid 560665] AH00163: Apache/2.4.41 (Ubuntu) OpenSSL/1.1.1f configured -- resuming normal operations
[Wed Jul 20 05:48:17.036383 2022] [core:notice] [pid 560665] AH00094: Command line: '/usr/sbin/apache2'

One again I apologize but hopefully this will help.

Oh and I should mention I am running it behind HAproxy as a loadbancer.